Sir Pleb,
First, I really want to avoid any sort of 'flame war' her. So I hope we can discuss things constructively. If I have moved off that path, I apologize.
I really do think Master of Magic is a lot buggier than Conquests. Indeed, it has been a major issue in that game's history. I think the bugs are a lot more serious, especially since for years we didn't know what casued the game to get unstable. There is NOW (After YEARS of playing) some knowledge that 3 or 4 spells cause the game to become unstable. Once it happens, it won't crash for a long time. You won't be able to reload and avoid. Yes, there were a lot of bugs and they were serious. the major debates between HOMM3 and MoM as the best fantasy strategy game usually revolved around MoM's brilliant design but serious bugs vs.HOMM3's stability (Especially after SoD).
If your view is that the bugs of conquests are as serious as Master of Magic, then our argument is simply a matter of a different starting base. I think Conquests' bugs are less than average, and MoM's are extreme.
But I think we are talking past each other. Your comment 'Suppose that some particular major game really does have major flaws - would you expect it to stand out from the crowd by its fans not making noise?' doesn't address the issue I was talking about, which isn't the issue you ar talking about.
My point is EXPECTATIONS from complex strategy games. I find that most complex strategy games, and complex games as a whole in all gaming genres, have a LOT of bugs. Whether an individual views tham as extreme, or as being not worth playing, is a matter of personal choice.
What I'm saying is that if 85% of the games out there have serious flaws, then any buyer should EXPECT that complex strategy games have many flaws. Don't buy them and play them if you won't enjoy the game with them.
I think the flaws in Conquests greatly inhibit its enjoyment, and they should be fixed. I'm willing to pay for it.
However, I also think that Conquests has fewer flaws than most similar complexity games. I also don't EXPECT the manufacturer to fix it, although I wish they did.
So, when you say people should complain, I agree.
Fans of almost everything are vociferous about fixing the issues in their hobby. Fans discussing sports teams always want the owners to go out, get better players, make the team better. Managers of business lines always ask their superiors to expand their departments. And gamers who enjoy a game always want to make it better.
The companies on the other side, however, are rarely so motivated. They worry about profits, and their committments to their employees and investors.
Yes, companies worry about reputation. Bad reputation is bad for business. Any company issuing a flawed product tries to decide if paying the cost to fix the product is greater or the long-term impact of a harmed reputation is greater.
So companies worry about support, but only to a certain degree.
If you feel that Conquests is as buggy as MoM, then I would agree it is such a flawed product that the owners are horribly negligent in not fixing it.
If, however, Conquests' bugs are pretty standard for the industry, then their opinion will be different.
I think Conquest's bugs are on par with the industry. I think most games have what serious fans would view as serious bugs.
Its great to have a forum to talk out issues, to inform the companies on the level of problems. The more people complain, the greater the chance hte company will fix them.
But I'm trying to give people a sense for how it will be looked at on the other side. Or how somebody like me, who isn't a 'Civ Grognard' nor a person on the producer side, will look at it.
If enough people want the company to fix the flaws (or pay to have them fixed), the company will do it if they will recieve enough gain from future sales or direct sales. But Conquests got good ratings from most of the game reviews, the sales run is mostly done.
I do think the best tactic is to figure out if people will pay for a change, or will be able to demonstrate that Atari (or whoever the right place is) can recoup its costs. I also think if people tell Atari that Conquests is as flawed as Paintbrawl, Outpost, or even MoM.
I also have found out one other thing in my years of playing games and being on these kinds of boards. Whoever says 'the game is reasonable' gets attacked. I don't want to get attacked. People are already getting upset, so I'm not writing anything more on this topic.
If I've upset anybody, I apologize. As I said, its my opinion on the matter, no more. Its up to you to decide if I have the wisdom of the ages or if I'm a senile old fool.
Breunor