Civ 5 may or may not be like Bioshock2.
I have been gaming for a long time, some friends went to work for gaming companies, it's been interesting to see the evolution of "gaming" in the past 15 years as my friends worked in various game companies.
No matter it was 15 years ago or now, what matters is $$$. If a game loses to piracy, you'll get less game titles and budget for now and future games.
More and more of my friends are working for console games, console games can be very expensive to develop as you have to pay a high license fee to code for console (unlike PC where you can just purchase MSDN and buy your own hardware, both of which are quite cheap, cost of PC game is those endless hardware configuration and software configuration that you try to debug and test before release, one solution is to use microsoft testing lab, but you can sign away your own code by doing that in order to earn that windows compatible logo but I will stop as not everyone is interested in software industry's tale).
Game piracy is here and I don't see any easy way out. Steam is a step in the right direction. I don't particularly like steam as I don't like extra software running on my machine. I'm more linux/open source guy but I am trusting steam will not abuse its privilige on my computer, in the hope that my purchase of Civ 5 will help company develop and work on titles that I like. Such as Civ5.
Once a game is released and a company collects its revenue, a smaller staff is left to fix/patch the product. A game company makes a good portion, often majority of its sales from the initial period of product launch. Once you miss that golden time, eventually some titles end up at the $10 bargain bin at Fry's and other stores, where the game company collects little to no money.
It's a lot harder to pirate console games so eventhough the upfront cost is high, companies are going towards it.
Game companies are also adopting, gone are the days where PC gaming is king, as console and even social network sites eat into a person's entertainment time & budget. I know myself did not play civ4 until the gold pack was released and I purchased it, several years after civ4 was released because I was simply too busy in real life and had to play just browser based games due to time constraint & machine is not fast enough (I purchased civ5 after downloading the demo from steam, discovered I can run civ5 with below the spec computer, it was great to be able to try the demo first, make sure my computer can handle it, before purchase).
I treasure my civ5 time right now, I may have finally logged 40 hours into civ5 and hopefully I can continue play civ5 for a while (unless real life gets in the way again).
If you are seriously concerned, I suggest you write snail mail to the president, CEO, and other executive officers of 2k and firaxis. Don't rage, be polite, and try to explain you are a customer who loved civ5, you purchased civ5 (or you want to purchase civ5) but you are concerned about potentially lack of support.
Those executives are in charge. They get their bonuses. It's what most, if not close to all executives care about. They happily lay off worker bees, programmers, graphic designers (which compromise bigger and bigger slice of the budget compare with programmers given all the 3d animation, civ5 is cutting that, for performance and most likely budget reasons), and QA. As long as they meet their financial target, they get their stocks, their bonuses, it's what they care about.
Bad publicity does not matter that much, as long as it's not catastrophic (like BP oil spill). Remember, often these executives can ruin a company, with shoddy product, then move on and take another job elsewhere that pays him skyhigh salary + bonuses because he performed in a previous company (who cares if the company subsquently tank afterwards due to lack product support, those executives can always explain the company tanked due to loss of his/her leadership, nice isn't it? You think those recruiters, board of directors will do their due diligence? HA!)
Anyways, just a suggestion if you are really concerned, outline your concern, how you are (or are committed to buy) a customer right now and will boycut all product as well as spread the bad publicity all over the web, etc.
Carrot and stick, gotta offer them both. Mail to the board of directors may help too but lord knows how many board of directors are actually independent, CEO don't get to where they are by not learning how to kiss up, keeping board of directors in their pocket for a long time
