Hi all, I'm hoping someone can help. BTS has stopped working properly, it takes forever to get to the start screen and when I do get in, its unplayable! This probably started around Christmas - after searching around I think this issue has affected a few people, however I am unable to find a fix. I have an open ticket with 2K however they want to check hardware now, I've got an RTX2060, 16gb ram and a decent processor. They first suggested checking integrity of files on steam. Since then I get a 'Deleted files are removed everywhere' 'Recently deleted: CivilizationIV.ini.bak'. I have downloaded Civ 4 as I thought this might help. Civ 4 works fine but BTS is still unplayable. Any help would be greatly appreciated.