BtS Video Problem

[Gryphon]

Hi –

I have played vanilla Civ4 and Warlords on this computer without any real problems. I just installed BtS, and now when I launch the game, from the moment the first screens start to play they are “stretched” so that I can only see the left side of the screen. When I get to the main menu, I can see part of the menu choices, and they highlight when I mouse over them, but nothing happens when I click on them. I am able to click on the “Exit Game” without any trouble. I downloaded and installed the 3.03 patch and it didn’t make any difference.

It’s worth mentioning that the previous 2 Civ disks were purchased in the US while BtS comes from the UK.

Does anybody have an answer as to why this is happening and how I can fix it? I’m running Windows XP, and haven’t had any problems up until now. Any help is appreciated.

 

[Barry Bonds]

Can you give me a screenshot? A picture is worth a thousand words....

 

[Gryphon]

Can you give me a screenshot? A picture is worth a thousand words....

Thanks for responding, I appreciate it. Well, this is quite bizarre - I did "Print Screen" and when I pasted it into MS Paint, the image looks completely normal - no distortion, and I can see the full image.

So I took a picture of the screen with my camera to show you what I’m seeing. I hope it helps give you an idea of what may be wrong.

Thanks again for taking the time to look at this.

 

[GVBN]

What resolution are you using? Have you tried to change your resolution?

 

[Barry Bonds]

Ha. A picture is worth a thousand words. What's your resolution?

 

[Gryphon]

What's your resolution?

1280 x 960 – Should I change this? And if so, why? Everything else has been running fine. Does BtS require something different?

 

[GreekWarlord]

I have the same problem with my BtS. My vanilla and Warlords worked fine. I tried changing the resolution but it didn't help.

 

[Wurger909]

I have this same problem. I realize this is an old thread, but there was never a fix posted.

 

[ori]

welcome to cfc
could you post your dxdiag results and describe your problem again - sometimes similar things are not the same

 

[Wurger909]

Thank you! I actually found the problem (drivers needed to be installed) but could not find this thread again to say so. I apologize!