Civ IV crash

[hjosh85]

Hi Ori,

Was able to start a new Hotseat game, and guess what....

It Crashed...

The crash now occurs during our hotseat game. I was able to play a solo game up until I finished it by DOmination Victory by 2007AD without incidents. So the single play is ok, now it is the Hotseat I need help with...

Hope to hear from you soon.

 

[ori]

the save you gave me is from a modded game - I don't have that mod - so I cannot check. Does a hotseat game with the unmodded game crash as well?

 

[hjosh85]

Hello Ori,

Sorry, forgot about that mod.

Ever since I re-installed my Civ 4 a couple of times I total forgot about that mod.

Currently the solo and the new Hotseat game that we started do not run on any mods, and yes, the new Hotseat game still crashes...

 

[ori]

please post that save
I will not be able to check it until tomorrow though...

Edit:
is the error message for the crash still the same as you originally posted?

 

[hjosh85]

Yes the error seems to be the same... Here it is, in case I might be wrong...

Spoiler :

Problem signature:
Problem Event Name: APPCRASH
Application Name: Civ4BeyondSword.exe
Application Version: 3.1.3.1
Application Timestamp: 48310000
Fault Module Name: CvGameCoreDLL.dll
Fault Module Version: 3.1.7.0
Fault Module Timestamp: 48317a3a
Exception Code: c0000005
Exception Offset: 00169e3b
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 13321
Additional Information 1: 3164
Additional Information 2: f31c530d3d12785f4cca5eb2cbce0d8e
Additional Information 3: 5f87
Additional Information 4: 01bff28ec018e5af7a10ed0e25a03bbf

Here is the save file of our new game (I was able to play for around 5 turns just now before it crashed):

 

[ori]

does not crash for me - and the error is a memory access violation which can be caused by almost anything from faulty memory to faulty software - a common culprit are drivers - are your graphics drivers uptodate?

 

[hjosh85]

Hi Ori,

Yes my drivers are up to date, downloaded and installed then weeks ago since this crashing started. And I am puzzled with the memory, I remember the game crashing on the my old XP tower pc a year back, and it has only 1 GB of RAM. But my laptop has 4GB! I hope there is nothing wrong with the memory... and other causes?

I might try to re-install the drivers though... And why does it crash only during Hotseat now? Even if I just switched on the Laptop, only the needed programs running on the task bar?

 

[ori]

ok, I was not quite awake this morning
this memory access error is usually not caused by failing hard memory (that would give you a blue screen or a complete shutdown of your computer in most cases) - rather it is usually some piece of software trying to access a memory address that it is not allowed to.
Now display and sound drivers are indeed very common reasons for that - another culprit could of course be the game itself - but that should be resolved with a clean reinstall

 

[hjosh85]

Hmm, I guess i would have to re-install the drivers. forgot about the sound though.

I think I have clean re-installed it more than enough

Will try it later when I get back, thanks for the advice, will post what happens next.

Might even clean re-install again though,

 

[ori]

one more thought:
are there any programs running in the background? sometimes those can interfere (antivir stuff etc.) try without

 

[hjosh85]

Sorry for my absence.

I tried almost every work around I found around the forums, I tried updating my drivers, disabled and closed all the programs running on my taskbar, Clean re-installed using the compatibility option for Windows XP SP2 on a new admin account. And it still crashes... I kinda lost hope on getting CIv 4 to run properly on my Laptop. I blame Vista

Thanks for trying to help me though. I really aprreciated it.