Civ6 Full Screen Mac Issues

[rover6695]

Never had a problem before but now, it is not opening in full screen.
I went game options>graphics>full screen but each time I do, when I hit 'confirm' it asks if I want to keep current resolution settings and no matter what I click it goes back to being windowed.
What's going on?

Mac Retina
Intel Iris Graphics 6100 1536 MB

 

[Redemption951]

Having this same problem. I can't even start a game as the button is behind the task bar on the bottom and can't access it.

 

[Vrenir]

It’s a known issue with the latest patch (MAC version). I’m hoping it will be addressed by Aspyr very soon, as I’d really like play a new game.

You can get around it meanwhile by going into Options on the Aspyr loading window that pops up before click Play. There you can change your graphics from Metal to OpenGL. The game will load in full-screen, but it won’t run as smoothly (in my experience, it’s practically unplayable, but if you have a more powerful computer it may be worth it).

 

[Redemption951]

Vrenir, thanks for the tip. Just tried this and it worked. Like you said though the game was lagging big time even trying to get thru the initial game set-up page so I exited the game. I guess we'll have to wait on Aspyr then.

 

[rover6695]

Thank you for clarifying...so is it STEAM or Asphyr we need to update their patch?

 

[Luddify]

Aspyr posted in the Steam forum that they are working on it but unfortunately is not an easy fix.

 

[Vrenir]

Any Aspyr info? I played in Windowed mode last night, but the game eventually crashed around the start of the industrial era.

 

[Luddify]

Sadly none that I've seen. I did finish a game in OpenGL mode but it looked and ran like a game from 2009.

 

[FlyinPhil]

Same issue, 2014 MBP with OP's same graphics card, non-Steam version, tried playing under both Mac OS 10.14 and 10.15, no difference. When I select Full Screen in the video options, I get the confirmation timer, and the same result no matter which option I select (Yes, No, or wait for timer to run out); it always goes back to windowed mode. Hoping Aspyr patches this issue soon; I'm between classes right now and finally have some free time to play! I can't stand windowed mode!

 

[processoriented]

I've seen the same on my end... just to note, if you're willing to play in a windowed mode, then the game will still run on metal (or, at least it will for me). Only issue there is that at random (or seemingly random - I can't find a pattern) the "World Tracker" section pushes itself up to the top of the window, covering the status bar, and hiding my science, culture, gold, faith, etc. indicators. Only fix I have found for that is exiting and re-entering the game.

 

[Redemption951]

I just run the game in a window now. Game works great and I've run several games from start to finish now. It seems to run better for me as it doesn't slog towards the later game. It no longer crashes any time I try and re-load or exit a game back to the main menu.

 

[toddlemmon]

I want to make sure I understand this all. I just bought C6 on Steam. I do not recall any warnings on the site before purchase that indicated there was an issue. I'm on Catalina and, yes, I cannot get the damned game to play full screen on Metal. I can get it to play windowed, but it sucks. I have a nice big monitor that I can't use. I tried the Open GL setting and it made the screen operate in such a way that where your cursor is is NOT where you click and some of the information on the screen is cut off. WTH? So I really can't play the game I bought and there is no fix at this point though Aspyr is "working on it." I admit I'm kind of baffled that Aspyr didn't warn people before purchase. If anyone has a better workaround that would be awesome. Thanks.

 

[Luddify]

C'mon Aspyr, how many freakin' months has it been now without an update on this issue?

 

[matt91486]

Aspyr has gone silent on basically all of the issues. Doesn't exactly fill me with confidence that any are going to get resolved.

 

[jpsoto]

I can't believe that I've spent on the whole platinum collection and now I have to play either with slow graphics or in windowed mode... I really can't believe that someone on Aspyr can work fixing this... I know enough about programming to say that shouldn't be as complicated as they said... specially in a fully object oriented framework such as Metal. Please, let us all know if there is a defect tracking system to prioritize this ASAP!

Update: I've sent a Twitter to Aspyr, Firaxis and @CivGame on this. If you can all retweet, reply or anything that shows our need to get this fixed ASAP, please join the cause!

tiny.cc/fixcivVIfullscreen

 

[pdolphinp]

Did they fix it already for Civ VI ?

 

[Ondolindë]

I can't believe that I've spent on the whole platinum collection and now I have to play either with slow graphics or in windowed mode... I really can't believe that someone on Aspyr can work fixing this... I know enough about programming to say that shouldn't be as complicated as they said... specially in a fully object oriented framework such as Metal. Please, let us all know if there is a defect tracking system to prioritize this ASAP!

Update: I've sent a Twitter to Aspyr, Firaxis and @CivGame on this. If you can all retweet, reply or anything that shows our need to get this fixed ASAP, please join the cause!

tiny.cc/fixcivVIfullscreen

So I casually submitted a Better Business Bureau complaint about misleading advertising and I just got a confirmation that BBB has accepted it and has forwarded the information to the business and is awaiting a response. LOL

I suggest that everyone goes to Twitter like @jpsoto said. I have placed mine there as well. We should really support each other on this. And also, @Shibooyeah, posted (see above) that he complained to the BBB. I think all of us should as well.

 

[Alashiya]

I've started having this problem recently (after today's patch in fact)I am unable to switch to full-screen mode rather than windowed and window appears behind the quick launch bar at the bottom

 

[technome]

Full screen metal seems fine on my 2017 iMac. 2560x1440 ultra - ultra - 8xMSAA at average 20 FPS in the benchmark. 99th at about 17 FPS.

 

[Zaimejs]

I wonder if our little Twitter campaign actually worked! Amazing to see a patch and it works perfectly on my late 2014 imac! Thanks!