Crash Durring XML Check

[Greywolfe]

Is anyone else experiencing issues with the game crashing during the loading page? It seems to crash each time when performing the xml check. I am trying to determine if this is related to the ATI problem or if this is a seperate issue.

 

[DeathsHead]

exact same issue here....

 

[kaltenalthor]

I'm having a similar or the exact same problem.

I have the latest directx, I have the latest drivers for my RADEON 9500 pro.

I use the icon to launch the game get the 1st splash screen (the loading notice one) when the 2nd splash screen comes up I get a "check XML" text message with a progress bar that gets to about 1/3 full then the splash window closes and the window process stops running.

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System Information
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Time of this report: 10/26/2005, 20:55:52
Machine name: REMOVED
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 8250
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz
Memory: 1022MB RAM
Page File: 235MB used, 2226MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

---------------
Display Devices
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Card name: RADEON 9500 PRO / 9700
Manufacturer: ATI Technologies Inc.
Chip type: RADEON 9500 PRO / 9700 AGP (0x4E45)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4E45&SUBSYS_30021002&REV_00
Display Memory: 128.0 MB
Current Mode: 1152 x 864 (32 bit) (70Hz)
Monitor: Dell D1025HTX
Monitor Max Res: 1280,1024
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6575 (English)
DDI Version: 9 (or higher)

 

[kaltenalthor]

Anyone have any thoughts on this?

 

[Soren Johnson]

we think this might be caused by you not having msxml3.dll on your system. Most people have it b/c they have IE6 installed... is that the case for any of you? (that it is not installed?)

 

[kaltenalthor]

I have IE6.0.2900 and also have the msxml3.dll file.

 

[general_kill]

you guys having this problem should go over to the tech forum and check out my new thread. it solves the problem.

 

[kaltenalthor]

I've seen the "Solution for XML problems (German or (EU) version on US Windows) " thread over in the tech forum but that is a different errror then I'm getting. Also I've already got the settings set to how he suggests fixing the problem. Still does not work.

 

[elderotter]

happened to me because of my sound card. I had played once and, i found out later, encountered a run time error that caused windows to "lose" my sound card. Trying to run with out a sound card caused the same type of crash you are talking about. hope that info helps.

 

[kaltenalthor]

I don't have any sound card issues that i'm aware of. No run time errors, mostly because I can't get the game to run for the first time. All my music programs are playing very well.

 

[kaltenalthor]

Anyone found any advise that works to solve this issue yet?

I've called for support and spent 1/2 the day redialing and/or waiting on hold music. Checked ever forum and sent an e-mail to support. No luck yet.

So if anyone Knows something that I've missed please let me know.

 

[Graun]

I got a similar problem

When i start the TUTORIAL the game 'CTD' and give me this error:

Does anyone can help me?
thx!

 

[migro]

A possible cause for the crash during "Check XML" are problems with the soundcard-drivers (refering to Soren Johnson in an Apolython thread). In that case it is not a XML problem. Johnson recommends to update the soundcard drivers.

In my case the problem wasn't an old driver, but the using of two different soundcards (i.e. an additional audiocard for making music) on the same PC.

The solution for this is quite simple, you just have to make sure that on windows XP there is only one soundcard set als default (check and change: system -> sounds and audio -> "audio"). Make sure the soundcard for sound-record is the same as for sound-replay.

I hope this helps. Enjoy Civ4