Endless crashes.

[Kiamais]

Just what the title says.
The game crashes all the time, so much so that I've a saved game entitled "crash saves" that I save to every time that I've accomplished anything worthwhile.
Now I'm not sure if it's my rig or just the game, but this is damned annoying, and although I did a search for this problem, I was unable to come up with anything conclusive.
Am I alone in this? Or is it just my rig?
Has anyone else experienced this problem?

-Kiamais.

 

[dshirk]

Please check your private messages. I would love to get any reproducible crash saves from you.

Scratch that. I just noticed you cannot receive private messages.

 

[Kiamais]

Opened up the private messages, I think. Receive mail from other members?
As far as crash games, that's easy, it's every game I've ever tried to play, and it'll occasionally crash when loading a game.
It really is bloody frustrating.

 

[The_J]

The PM system is deactivated until you've been registered for 5 days and you have 5 posts.

But that's not really the point, because you can attach savegames to posts here, so please do that, it will help to improve the game .

 

[Haddacall]

No, your not the only one. I just bought the game yesterday, went to Steam to get the extra downloadable content, and it updates the game automatically with any patches available. On the load screen the opening video will play, as soon as it's over, I get a black screen. Have to do a control/escape to get out of it, then the game comes up. I started a game with England on the Huge Earth Map, was bad enough that it started me out where China should be, but then when I got to 220A.D. screen locked up, mouse cursor would still move, but no sound, and no reaction when you clicked on anything. Eveytime I tried loading the auto-save after that, as soon as I would click on the "Begin your Journey" tab, and b4 I mouse click on anything, screen lock, same as when the game initally froze up on me. And I doubt it's my machine, because it meets, and in most cases exceeds the minimum requirements for running the game!
I'm gonna go check the game version again, and the latest patch version just to make sure it's right, but I think the issue is in the software, and not my rig!
Well, maybe it was my rig. I downloaded a program called "DriveBoost", it cost me @ $30.00 but it appears to have solved my issue. It scans your system and lets you know what hardware has available updates, including hardware that isn't made by Microsoft, or Intel. As it turns out, my Video Graphics card was in great need of an updated driver, now it seems to be working just fine. No more black screen, no freezing after clicking the "Begin your Journey" tab, when loading the aforementioned saved game.
Don't get me wrong, I did some experimenting first and found I could still play the game without the updated driver, but only if I used DX-9. but my card is supposed to be at least DX-10 compatible. Anyway, updating the driver seems to have resolved the issue, now it's playing fine with DX-10/11 and all the eye-candy that comes with it!
My suggestion, if your experiencing any of the issues I described, check your driver updates, there could be an issue even with a new system. You never know how long it sat on a shelf b4 you bought it, and what may have been updated while it was sitting there...

 

[theMOLECULARman]

Civ 5 (1.0.1.167) keeps crashing at random times during games and I usually cannot get past a certain turn in a game. Today, I cannot get past turn 386. I have tried many things to mitigate the crashes; the only thing that works 25% of the time is switching to strategic view before the known crash point. My specs are PhenomII X4 965@4Ghz, Radeon 5970, 8GB DDR3 @1600. As you can see, I have a strong enough rig for this game. I have been reading posts on steam, 2k and here and no one is confident what the source of the problem is...the crashes seem endemic and a result of a half-baked game. Well played 2K/Firaxis.

 

[Kiamais]

I've no problem on the load screen, the game starts fine, and if I persevere long enough I can get quite far in the game, but it crashes more times than I've ever seen with any game I've ever played.
It seems to be a "memory read" issue, according to what the pop up message displays.
Now I know it's not a lack of memory on my rig, I've four gig of memory, plus what the video card handles.
This is just ridiculous. I like the game, and I want to play it, but having to load and reload at random moments is just killing any pleasure I might get out of it.

Kiamais.

Edit; I went out and bought a new video card just to see if this would clear up the issue...it did not, still crashes at random moments.

 

[Horserush]

Another one here reporting endless crashes. My vid drivers are fine. There are several types of crashes that I'm seeing. One is the 'wait forever' crash that doesn't actually crash the game, but it will just sit there on the AI turn crunching forever until you manually shut down the game. Then there is the random 'Im going to crash because you haven't saved in 10 turns' crash. It seems like this only happens when i forget to save lol. Seriously, if I quicksave every turn I won't see this happen.

 

[Kiamais]

Ok, now it won't even begin the game before it crashes.
I can run through everything up until the point where I pick a Civ and the loading screen starts.
This is ridiculous. I spent real money for this game in the expectation that it would amuse me for a few hours out of my day, and instead I find that I'm paying to have myself annoyed.
I've gone beyond frustrated and entered into the realm of feeling completely ripped off and taken advantage of, much more so because Firaxs's web site's "help" section insists on blaming this issue on me or my rig.
Really? Every other game that I've purchased from other developers works fine...perhaps it really isn't my rig eh?
Let me make it simple, fix it so I can play the game, or return my $50.00.
I'm sick of this, I love Civ, I just want to play it, I paid money to play it, so what's the issue here, and why is it not addressed?

-Kiamais

 

[Kiamais]

Well.
*peers around suspisously*
This last update seems to have completely solved the crashing issues I've been having.
The only conclusion I can come to at this point is that Firaxs took my $50.00 refund threat to heart, and worked overtime to please just me.
I'd no idea I had such pull.
At the time of this writting, color me pleased, Alexander has claimed a large tract of land to call his empire, the other Civs are, astonishingly enough, behaving themselves in regards to realizing that I could stomp them out of existance even though I'm behind in research.
There was one bizzare graphics glich where everything became more pixelated than a game of Pitfall, but I'm not willing yet to blame that on the game.
I do however reserve this spot to complain and moan about something else in the future, but what the heck, I'm a customer right?

-Kiamais

 

[Brolly]

Bugs:
Loading saved games crash WTH
In game explore new terrains by ship some time crash game

I play with some mods they can affect gameplay??

 

[The_J]

Moderator Action: Threads merged.
...didn't find a better one.

Yes, and yes. Pre-patch savegames in combination with mods are sure a source for crashes. Try a clean game with an updated version of the mod, that might help.

Sadly we can't help here further, because it's impossible to find out if the cause of the error is in the mod or in the game itself.

 

[Michl2602]

Recently found this and think it could probably help in some cases:
http://forums.2kgames.com/showthread.php?88587-Common-Problems-*PLEASE-Read-Before-Posting*

 

[Brolly]

I started a new game with new patch, Play some 80 turns and saved game. I reset game and try to load game and game crash

 

[black213]

I sometimes get crashes after moving an unit.

 

[amersceo]

I bought CIV 5 from the Apple App store and it cost $ 59.00 and it downloaded and I get 3 seconds into the opening video.. and it will FREEZE I have a Mac Pro with dual core 1gb of Ram and an nvidia Card with 30mb on it I meet the specs. why oh why!!!! does this crash? I have searched and search and cant find a reason . I guess I will go to the app store and attempt to get a refund. But has anyone else had this problem on a Mac.

 

[The_J]

The infos about your graphics card are not precise enough, and according to this thread it could be a problem with the card.

And welcome to CFC .

 

[stratjim]

i have the same problem with random crashes that i didn't have with civ 5. keep getting "referenced memory could not be read" problems. i have played 2 games to completion but they only had 2 or 3 other civs. i'm not sure if multiple civs cause problem. but i sure am getting frustrated

 

[Hammer Down]

I am getting some crashes lately and never had a problem before this past week, it is becoming very annoying, it seems to start when I build a sizeable army, the units take a long time to cycle through, runs super slow. When the game crashes it kicks me to windows and says..."Steam Not Responding."

I've had the game for over a year and just recently picked up Gods and Kings with all the DLC.

And I've always used DX9 with no problems before on this past week.

I know I am not giving much info here because I am not real computer savvy, but I like to play the multi player games and it is becoming almost impossible.

Thanks for reading.

 

[Dunkah]

I am also getting these crashes. Apparently it is a Driver compatibility thing. My system crashes randomly every 10 - 100 turns without warning. I get a black screen. I see the regular windows cursor, then the error pops up. I click OK on the message and it CTD's.
_DEVIC
I have been getting the following error:
FGXRenderer11:resent failed hr=DXGI_ERRORE_REMOVED. Driver failure.

There are a half dozen threads out there that are trying to figure out what the problem is... appears that most of the powers to be are aware of the issue...

Someone found a new BETA driver that says specifically it fixes the Civ V problem but only for NVIDIA 400 500 series here. So I am not sure if it will help for me since I have an 8800 GT.

Going to give it a try and see what happens.

UPDATE: Tried the new driver. Everything on the computer seemed to work ok. However after a couple of tries it crashed again with the FGXRenderer11:resent failed hr=DXGI_ERRORE_REMOVED. Driver failure.
UPDATE AGAIN: Tried using just DX9 and had no luck, After starting a new game CTD after just 9 or 10 turns. Didn't get the FGXRenderer11:resent failed hr=DXGI_ERRORE_REMOVED. Driver failure. error just a straight crash to desktop! Going back to old driver set.