game wont start - renderer failed

[acourt]

Can anyone help

I cannot get civ IV to work. When i try to start the game it comes up with the message: Initialize renderer failed; check direct X, graphics driver, and graphics settings

I have a Ge Force FX 5500 120mb PCI

I have tried adjusting settings and reinstalling the game but nothing seems to work - i hope its not the card since i have only just purchased it.

 

[Furiey]

Have you updated to patch 1.52? If not do that first, you can download it and install it without running the game.

 

[auldian]

In addition to the patch there's a discussion here in the Fix-It List about the renderer error you received.
Just in case: if you used the driver software included on a CD with your new PCI (?) card there may be a newer version on the manufacturer's support site.
Good luck.