Help! I Can't see game letters, including city names and even the credits!

civilizationhop

Chieftain
Joined
Dec 14, 2005
Messages
4
Hello, I have a great PC and the RAM is there, the graphics card, everything is ok. But when I go to play, whenever i build a city its name doesnt show up but a green box replaces each character, as if the letter shouldve gone in instead of the green boxes. These green boxes also appear even if I look at the credits over at "advanced" in the beginning menu. Also, the game eventually turns unbearably sluggish and I see everyone has problems with that as well and many try to fix it by saying graphics card and I saw someone who had erased his graphics cards just to try to fix this... So I would appreciate concrete answers considering the PC is ok, not the game. Thanks!
 
Tell us more about your processor, memory and video.

I have an Athlon 1800+ 768m fx5200 and the game is playable. Harkonnen's memory fix helps. I get choppy wonder movies, but I can live with that.

I have seen your problem after playing for some time. I think that some texture resource is getting corrupted. That might be in the game itself, or in dx9 or in the video driver. I don't know what is managing the textures. I needed to exit to the desktop and restart the game.

Check these things, if you haven't already:
- memory size 512m or better
- page file size 2x memory size
- AGP aperture (BIOS) matching video memory size
- turn off background programs
- CivIV texture settings to minimum
- latest drivers.

Hope this helps.
 
Wow its great to see people actually replied. Thank you very much indeed. I will look into this and see if the game runs faster after a while. Im very grateful for someone taking the time to answer, though id also love to know if someone knows what might be the problem with the city names and such. Only green boxes appear instead of the names, or even the improvement thats being worked on. I even checked the credits in the beginning and the same green boxes appear. these boxes seem to replace where each character should go, but I have no idea what I should do to be able to see just plain letters and well, the city names and such. Thanks, civ rules but specially for its fans! great minds think alike, great minds know damn, this geeky game is giving me problems and id love to just play it.
 
civilizationhop said:
Wow its great to see people actually replied. Thank you very much indeed. I will look into this and see if the game runs faster after a while. Im very grateful for someone taking the time to answer, though id also love to know if someone knows what might be the problem with the city names and such. Only green boxes appear instead of the names, or even the improvement thats being worked on. I even checked the credits in the beginning and the same green boxes appear. these boxes seem to replace where each character should go, but I have no idea what I should do to be able to see just plain letters and well, the city names and such. Thanks, civ rules but specially for its fans! great minds think alike, great minds know damn, this geeky game is giving me problems and id love to just play it.

OK. Now tell us about you computer. And check the things I suggested.
 
lol... alright to the point.
Compaq Presario 6027LA
AMD Athlon XP 1800+
1.53 GHz, 736 MB RAM
Video Driver: Nvidia GeForce2 Integrated Gpu
anything else???
 
I've got the same thing. It started after I foolishly tried installing the Omega driver not realizing that my Geforce 2 card wasn't compatible. Even after reinstalling the original driver I'm stuck with the problem. I tried installing every version of the drivers for my card, setting a fixed pagefile, and turning down game settings. Since I'm not willing to reformat and reinstall everything from scratch, I'm just living with it until I get a job and thus a new computer.

p.s. Here's Take2's take on the problem:


Thank you for contacting Take 2 Technical Support.

I would recommend a few generic troubleshooting steps, just to ensure there
is no issues with the hardware or interferance from other programs.

1. Basic maintenance

Empty the temporary files folder by running disk cleanup, ensure at least
temporary files is selected. Also run disk defragmenter which will help
with the program actually starting up. Spyware can also cause issues with
the system, I would recommend downloading adaware and spybot to clear these
unwanted files.

2. OS Updates

DirectX is tightly integrated to the Microsoft OS, so a new DirectX can
expose OS problems. Here's a couple of examples from the WinXP SP2 fixes:


Quote:
Unchecked Buffer in DirectX Could Enable System Compromise
Intermittent and Unpredictable Results Occur After You Update the Audio
Driver for Sound Blaster Live!


Also, WinXP SP2 will be necessary for the Art Pack patch, so XP users
should go ahead and do it. Win2k users should be interested in any patches
relating to DirectX or hardware issues involving graphics and sound.


3. Driver Updates

For proper DirectX support get the latest recommended drivers that you are
comfortable installing. This includes video, sound and main board. This
will be fundamental source of problems until you find a baseline with
confidence.

Video Drivers are critical, but the key seems to be finding the best
driver, not necessarily the latest driver. ATI owners have reported better
results with drivers from the older Catalyst version 4.12. There are also
some comments from Take-2 about testing with older Nvidia drivers.

Also, be sure to look for video drivers from the exact card maker first, as
opposed to the generic ATI/Nvidia/S3/etc reference drivers. Some people
have solved their problems by installing drivers that are tailored for
their video card.

Old Sound Card drivers can also cause issues, possibly due to the detailed
settings found in XML files. A bad sound card driver can exhibit an XML
error!

Old main board drivers are not usually a problem, but I heard from one
person who had no AGP driver (so it was acting like PCI). If you can't run
your video card in 4x or 8x mode then check for updates.


4. DirectX Update

You must have DirectX9.0c (it comes with the game). Start the DirectX
Diagnostics (Start-Run-dxdiag) and run the Display and Sound tests to be
sure your drivers are working. Notice the options on the Display and Sound
tabs.

Also, there is a DirectX9.0c October SDK update that contains runtime debug
tools. You may get more details in your logs using this (it updates the
DirectX runtime, too).


5. System Settings

Try adjusting the various system settings that affect sound or video. For
example, look at the AGP aperature in the BIOS (video cards with less
memory need more). There are many video card options to try - Direct3D vs
OpenGL, acceleration, anti-aliasing, etc. More controls are found in the
DirectX Diagnostic (start-run-dxdiag). Some people report sucess with
turning video acceleration off then stepping it back up. Other people
report improvements from turning off sound acceleration in the Sound tab of
DxDiag.

For access to more video settings, try RivaTuner. This will access more
features available with your video card driver. In particular, try
adjusting the Pixel/Vertex Shader settings.


6. Virtual Memory

Virtual memory is space on you hard drive that is used for active memory.
When your system boots it creates the file (usually pagefile.sys). For good
performance this should be set to custom with minimum equal to the maximum.
This prevents the pagefile from becoming fragmented, which insures
consistent performance. Generally the size should be double your RAM, up to
1G. I wouldn't go higher unless you see the need for more in taskmanager.

To check your Virtual Memory settings (XP): Start - Settings - Control
Panel - System - Advanced tab - Perfomance box - Settings - Advanced tab -
Virtual Memory box - Change - Custom Size section.

If you need to change this then you should consider defragmenting first, or
you may get fragments in your pagefile. The defragger can analyze your disk
and show you where you stand. The pagefile is part of the green
(unmoveable) sections. The defragger is under Start - Settings - Control
Panel - Administrative Tools - Computer Management - Disk Defragmenter. To
speed things up you can delete and uninstall anything undesirable before
defragging.


7. Game Settings

There are reports of issues with permissions when installed in the Programs
directory. If you have severe startup problems then you could try
installing in another location (or another partion).

Try changing the game settings to reduce graphic and memory loads. There
are options for autosaves, wonder movies, etc. Window mode seems to one
person with movie stuttering.

Look in your installation directory for a file called "_Civ4Config" and
open it in notepad. Here are some selected lines of interest.


Code:
; Specify whether to play in fullscreen mode 0/1/ask
FullScreen = 1

; Specify the number of turns between autoSaves. 0 means no autosave.
AutoSaveInterval = 1

; Set to 1 for no in-game movies
NoMovies = 1
Also, be very aware of your startup resolution setting! This can cause
'Failure to Initialize' errors if it is not valid for your current
card+monitor.
 
Yes! Yes! Thank You So Much! Your link worked great and i downloaded the nvdia update for a geforce something with Tn something.. and it worked! now i can see the game city names and the credits, everything! Im very grateful, you cant imagine how much it means for someone taking his time to help some one else, then to find out it worked, miles apart, just posts away. Thanks! but... i dont want to be a party pooper but the game still gets slow as hell after a while... anything? markus by the way, YOURE THE MAN!
 
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