Help with installing BTS

This is precisely the error that I'm having right now, although it gets more than 2/3 of the way through before crashing. I have Civ 4 Gold installed on Vista. I have just tried copying everything on the BTS CDs and running the installation from there, but it changes nothing. Any other suggestions?

Thanks.
 
I've never had a problem with Civ4 Gold, and it still works fine (although the v174 patch refuses to recognize that Civ4 is installed, something which seems to have been a common complaint - I have v172, and I'm not sure if that really is different from v174; probably not relevant anyway). I'm not familiar with the Windows Event Manager - do you mean Task Manager? It doesn't say much of anything. After the catastrophic failure, the program hangs, and Windows tells me a few moments later that it is shutting it down.

Thanks for the welcome...
 
Well, here's a reminder. Thanks for this; if there is a solution to this, it would be good to get it online, as it seems plenty of people have had my problem, but no solution has been posted anywhere. There's even a thread on the 2k site with lots of complaints but no reply.
 
I went into regedit, renamed "Sid Meier's Civilization 4 Gold" so that the "Gold" was no longer there, then added a new key, so that I now have the following:

HKEY_LOCAL_MACHINE\SOFTWARE\Firaxis Games\Sid Meier's Civilization 4\1.74

This is the only thing under Firaxis Games, other than a couple of other files under "Sid Meier's Civilization 4", and removing the word "Gold" does change things: now when I try to install BTS, it tells me that a newer version of Civ is available, which it never used to do, and then the patch fails to install, causing the installation to quit.

I also tried leaving the word "Gold" in there with the new 1.74 key, and in that case, installation continued as before, until the good old "Catastrophic Failure." Is there something else I'm missing here?

Thanks.
 
Well, I'm beginning to think I may just have a bad CD. Will look into getting a replacement copy, and report back if it works...

Thanks...
 
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