More like Apple has an operating system that people want these days
It's not only the operating system, unless it is in the the widest sense of the world. It's that
stuff just works. Plugging in an external monitor, for instance -- I took part in a presentation at work yesterday where the guy spent the first ten minutes of the hour trying to get his Dell to talk to the beamer (I have problems with my Dell laptop from work at home too, with my 24" brand-name monitor that Linux and OS X work with just fine). Time Machine is the only way I have gotten my wife and parents to do any sort of data backup. I don't have to fret if they have their virus protection up to date, because you don't need it. It's stuff like that.
One main reason I've just ordered a MacBook Pro is the all-metal body. I currently have one of the "plastic" MacBooks, and they suck (as in, don't buy one). My wife has the metal body MacBook already, and it is robust enough you could use it as a weapon during a rat plague. Apple's magnetic power connector has saved both our machines dozens of times from being pulled to the floor by our children, our cat, and various visiting dogs. More stuff worth the extra money.
So, yeah, the operating system is nice, though I use Google Mail anyway and still have the tendency to drop into the CLI from my Linux days. It's the whole package and the attention to detail.
(And though I hate to admit it, it is also the design. My Dell from work, though fast enough with a Core 2 Duo, has buttons and jacks at seemingly random places, stupid blinking lights (why do I need to know if Windows is accessing the hard drive?) and generally gives me the impression somebody threw it together with nay a thought to what it would look like. Maybe I'm getting old, but having a computer that doesn't look like it was designed by low-IQ Klingons drunk on skunk blood is rather nice.)
Dell, HP, Acer, Lenovo, et. al., are all in competition, driving down the prices.
What they are certainly driving down is the quality of their products. I remember when ThinkPads were still made by IBM, and they were beautiful, especially the very small ones. Now -- yuck. Maybe that is unfair because they switched companies, but still. I'd rather pay a bit more and have a machine where they don't cut corners.
Probably similarly in Germany.
The situation in Germany is a bit more complicated because you (simply speaking) legally own software, there is not of thise "license" or "rent" stuff like in America. This means that you can legally buy and sell OED versions of Windows on eBay, which is where I got my copy of XP for my Linux dual-boot machine for Civ IV. Perfectly legal. Microsoft doesn't like this at all, and really doesn't like talking about it less people in the rest of the world get ideas.
They're going to place their first development dollars where 93% of the market is, and why not?
First, that market share number is misleading, because it includes the enterprise market. We have a whole office with about 200 Windows computers, none of which will ever see a single game in their life. Apple's market share on the private consumer market is far higher, and what is more important, growing like a fart-prone cat on a bean plantation. This is what makes Valve so interesting: Because of Steam, they know
exactly which hardware their cusomers are using, and they've decided to release stuff for OS X now, too. This should give Firaxis, who don't know what their users are running stuff on, pause for thought.
Second, this is simply not good enough anymore in today's market. Software development is at the point where you can build Windows and OS X versions at the same time with an acceptable amount of work -- see Blizzard or Valve. Firaxis as a company is missing out on low-hanging fruit, which, to give the business lesson right back to you, is stupid. If I had Firaxis stock (don't even know if they are listed, though), I'd be foaming at the mouth. Firaxis needs to get their software development out of the 20th century.