1. We have added a Gift Upgrades feature that allows you to gift an account upgrade to another member, just in time for the holiday season. You can see the gift option when going to the Account Upgrades screen, or on any user profile screen.
    Dismiss Notice

How to get your dxdiag, logs and dump file for crash reports

Discussion in 'Civ6 - Bug Reports' started by Gedemon, Jul 25, 2020.

Thread Status:
Not open for further replies.
  1. Gedemon

    Gedemon Modder Moderator

    Joined:
    Oct 4, 2004
    Messages:
    9,327
    Location:
    France
    When you're reporting a crash to desktop, the logs, dxdiag and the dump file would help Firaxis to resolve the issue and should be attached to your post describing the crash.

    You can follow those instructions to get the dxdiag.txt file

    Your logs folder and the crash dump file have to be zipped to be attached to a post.

    Here is the path for the logs folder: "..\Documents\my games\Sid Meier's Civilization VI\Logs"

    And the crash dump file (.dmp) is found in the "...\steamapps\common\Sid Meier's Civilization VI\Base\Binaries\Win64Steam" folder, it's named "CivilizationVI_DX12.exe.dmp" or "CivilizationVI.exe.dmp" depending of the version you're playing with. The "Date modified" of that file should match the time of the crash.
     
    Noble Zarkon likes this.
Thread Status:
Not open for further replies.

Share This Page