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How to get your dxdiag, logs and dump file for crash reports

Discussion in 'Civ6 - Bug Reports' started by Gedemon, Jul 25, 2020.

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  1. Gedemon

    Gedemon Modder Super Moderator

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    When you're reporting a crash to desktop, the logs, dxdiag and the dump file would help Firaxis to resolve the issue and should be attached to your post describing the crash.

    You can follow those instructions to get the dxdiag.txt file

    Your logs folder and the crash dump file have to be zipped to be attached to a post.

    Here is the path for the logs folder: "..\Documents\my games\Sid Meier's Civilization VI\Logs"

    And the crash dump file (.dmp) is found in the "...\steamapps\common\Sid Meier's Civilization VI\Base\Binaries\Win64Steam" folder, it's named "CivilizationVI_DX12.exe.dmp" or "CivilizationVI.exe.dmp" depending of the version you're playing with. The "Date modified" of that file should match the time of the crash.
     
    Gedemon, Jul 25, 2020
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