random crashes

[Chiyochan]

I'm getting random crashes that don't seem to be allocation failures. =/
can anyone make sense out of this? its the information on the error, does it even hint at anything or is it more microsoft BS
Problem signature:
Problem Event Name: APPCRASH
Application Name: Civ4BeyondSword.exe
Application Version: 3.1.3.1
Application Timestamp: 48317e8a
Fault Module Name: CvGameCoreDLL.dll
Fault Module Version: 3.1.7.0
Fault Module Timestamp: 49481638
Exception Code: c0000005
Exception Offset: 000f036b
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 3164
Additional Information 2: f31c530d3d12785f4cca5eb2cbce0d8e
Additional Information 3: 5f87
Additional Information 4: 01bff28ec018e5af7a10ed0e25a03bbf