Strange crashes on Lion when entering Advisor screens

[tobiasn]

Hi,

I got the following rig playing Steam BTS, 3.19:

2,4 GHz Intel Core i7
8 GB 1333 MHz DDR3
AMD Radeon HD 6770M 1024 MB
OS X Lion 10.7.3

All should be peachy, right? But the game crashes a lot all of a sudden, and it's always (i think) related to when I enter one of the advisor screens.

I do use BUG - any knows bugs with BUG? Anyone else got this problem? I'm kinda clueless.

Thank god for SSD, I've reloaded 10-15 times the last few hours.

 

[AlanH]

Make sure you have anti-aliasing turned off in the Graphics/Video settings.

You could try posting a crash report, it might point at the general area where the problem lies, but my guess would be that it's a graphics issue.

Crash reports can be found by opening the /Applications/Utilities/Console app. Make sure the Log List is showing in the left panel, and find the ~/Library/CrashReporter entry. Look in that list for Civ4 BtS entries, and select a recent one. The log should display in the right hand panel. Copy the first 100 lines or so, and paste them into a post here.

 

[tobiasn]

Here's the latest crash report. Happened as I entered diplo screen:

Spoiler :

Process: Civilization IV Beyond the Sword [424]
Path: /Users/USER/Library/Application Support/Steam/*/Civilization IV Beyond the Sword.app/Contents/MacOS/Civilization IV Beyond the Sword
Identifier: com.aspyr.civ4bts
Version: 3.19 (92131)
Code Type: X86 (Native)
Parent Process: launchd [185]

Date/Time: 2012-06-05 20:14:57.886 +0200
OS Version: Mac OS X 10.7.3 (11D50)
Report Version: 9

Interval Since Last Report: 25468 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 24210 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: 00DC8F83-3CEB-4141-9C7A-1BBA242A5AE8

Crashed Thread: 3

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000008e0c6000

VM Regions Near 0x8e0c6000:
MALLOC_LARGE 000000008dcc6000-000000008e0c6000 [ 4096K] rw-/rwx SM=PRV
-->
MALLOC_LARGE 000000008e601000-000000008eb61000 [ 5504K] rw-/rwx SM=PRV

Application Specific Information:
objc[424]: garbage collection is OFF

Thread 0:: MainThrd Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9808883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x986ebe21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x9869c42c pthread_cond_wait$UNIX2003 + 71
3 GLEngine 0x271f0135 gleFinishCommandBufferPTHREAD + 274
4 GLEngine 0x2717a1e2 glDeleteTextures_ExecThread + 18
5 libGL.dylib 0x997bed2d glDeleteTextures + 37
6 com.aspyr.civ4bts 0x0007091b IDirect3DDevice_Mac::MacDeleteTexture(unsigned long) + 117
7 com.aspyr.civ4bts 0x0006c9a5 IDirect3DBaseTexture_Mac::~IDirect3DBaseTexture_Mac() + 161
8 com.aspyr.civ4bts 0x000871f2 IDirect3DTexture_Mac::~IDirect3DTexture_Mac() + 160
9 com.aspyr.civ4bts 0x0008e603 IUnknown_Mac::Release() + 29
10 com.aspyr.civ4bts 0x005fb472 FFileWriter::WriteDDS(char const*, NiTexture*, unsigned int, unsigned int, unsigned int) + 768
11 com.aspyr.civ4bts 0x005fb4b9 FFileWriter::WriteTGA(char const*, NiTexture*) + 55
12 com.aspyr.civ4bts 0x00ac9431 CvEngine::render() + 1389
13 com.aspyr.civ4bts 0x00a920a9 CvApp::OnIdle() + 1743
14 com.aspyr.civ4bts 0x0066ea41 FWinApp::Run() + 31
15 com.aspyr.civ4bts 0x00b1ee52 WinMain + 50
16 com.aspyr.civ4bts 0x000a7f99 sEventLoopEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 111
17 com.apple.HIToolbox 0x9c77362c _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
18 com.apple.HIToolbox 0x9c5eef4f _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602
19 com.apple.HIToolbox 0x9c5ee3cc _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 482
20 com.apple.HIToolbox 0x9c5ee1e4 SendEventToEventTargetWithOptions + 75
21 com.apple.HIToolbox 0x9c603d2a _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv + 3152
22 com.apple.HIToolbox 0x9c5ef40a _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813
23 com.apple.HIToolbox 0x9c5ee3cc _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 482
24 com.apple.HIToolbox 0x9c6030d5 SendEventToEventTarget + 76
25 com.apple.HIToolbox 0x9c773478 ToolboxEventDispatcher + 82
26 com.apple.HIToolbox 0x9c7735a7 RunApplicationEventLoop + 236
27 com.aspyr.civ4bts 0x000a8052 InstallEventsAndRunGameLoop() + 166
28 com.aspyr.civ4bts 0x000a83ea main + 356
29 com.aspyr.civ4bts 0x00002642 _start + 216
30 com.aspyr.civ4bts 0x00002569 start + 41

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9808990a kevent + 10
1 libdispatch.dylib 0x9c5dac58 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x9c5d96a7 _dispatch_mgr_thread + 53

Thread 2:
0 libsystem_kernel.dylib 0x9808883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x986ebe78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x986ebf7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x90ae03ef TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore 0x90ae0165 TSWaitOnSemaphoreCommon + 490
5 com.apple.CoreServices.CarbonCore 0x90adff76 TSWaitOnSemaphoreRelative + 24
6 com.apple.QuickTimeComponents.component 0x94bbebe6 0x945d2000 + 6212582
7 libsystem_c.dylib 0x986e7ed9 _pthread_start + 335
8 libsystem_c.dylib 0x986eb6de thread_start + 34

Thread 3 Crashed:
0 libsystem_c.dylib 0x986bfa40 memmove$VARIANT$sse42 + 131
1 com.apple.ATIRadeonX3000GLDriver 0x4ba7cfa0 gldModifyTexSubImage + 1420
2 GLEngine 0x27117031 glTexSubImage2D_Exec + 1027
3 GLEngine 0x2718b57c glTexSubImage2D_UnpackThread + 103
4 GLEngine 0x271f034a gleCmdProcessorPTHREAD + 221
5 libsystem_c.dylib 0x986e7ed9 _pthread_start + 335
6 libsystem_c.dylib 0x986eb6de thread_start + 34

Thread 4:
0 libsystem_kernel.dylib 0x98086c5e semaphore_wait_trap + 10
1 com.apple.QuickTimeComponents.component 0x95099f10 0x945d2000 + 11304720
2 com.apple.QuickTimeComponents.component 0x94c2ed0d 0x945d2000 + 6671629
3 com.apple.QuickTimeComponents.component 0x95099e43 0x945d2000 + 11304515
4 libsystem_c.dylib 0x986e7ed9 _pthread_start + 335
5 libsystem_c.dylib 0x986eb6de thread_start + 34

Thread 5:
0 libsystem_kernel.dylib 0x98086d36 mach_wait_until + 10
1 libsystem_c.dylib 0x98695439 nanosleep + 388
2 libsystem_c.dylib 0x98693cba usleep + 60
3 com.aspyr.civ4bts 0x0000b461 sCQuickTimeThread(void*) + 73
4 libsystem_c.dylib 0x986e7ed9 _pthread_start + 335
5 libsystem_c.dylib 0x986eb6de thread_start + 34

Thread 6:
0 libsystem_kernel.dylib 0x9808902e __workq_kernreturn + 10
1 libsystem_c.dylib 0x986e9ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x986eb6fe start_wqthread + 30

Thread 7:
0 libsystem_kernel.dylib 0x9808902e __workq_kernreturn + 10
1 libsystem_c.dylib 0x986e9ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x986eb6fe start_wqthread + 30

Thread 8:: com.apple.audio.IOThread.client
0 libsystem_kernel.dylib 0x98086c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x980861f6 mach_msg + 70
2 com.apple.audio.CoreAudio 0x9bd899fe HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, unsigned int) + 122
3 com.apple.audio.CoreAudio 0x9bd89a6a HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, unsigned int) + 60
4 com.apple.audio.CoreAudio 0x9bd81e5f HALC_ProxyIOContext::IOWorkLoop() + 1145
5 com.apple.audio.CoreAudio 0x9bd81926 HALC_ProxyIOContext::IOThreadEntry(void*) + 136
6 com.apple.audio.CoreAudio 0x9bd81898 __HALC_ProxyIOContext_block_invoke_6 + 20
7 com.apple.audio.CoreAudio 0x9bd8181d HALB_IOThread::Entry(void*) + 69
8 libsystem_c.dylib 0x986e7ed9 _pthread_start + 335
9 libsystem_c.dylib 0x986eb6de thread_start + 34

Thread 9:
0 libsystem_kernel.dylib 0x98086d36 mach_wait_until + 10
1 libsystem_c.dylib 0x98695439 nanosleep + 388
2 libsystem_c.dylib 0x98693cba usleep + 60
3 com.aspyr.civ4bts 0x0000b461 sCQuickTimeThread(void*) + 73
4 libsystem_c.dylib 0x986e7ed9 _pthread_start + 335
5 libsystem_c.dylib 0x986eb6de thread_start + 34

Thread 10:
0 libsystem_kernel.dylib 0x9808883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x986ebe78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x986ebf7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x90ae03ef TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore 0x90ae0165 TSWaitOnSemaphoreCommon + 490
5 com.apple.CoreServices.CarbonCore 0x90adff76 TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x90b12e9b AIOFileThread(void*) + 1019
7 libsystem_c.dylib 0x986e7ed9 _pthread_start + 335
8 libsystem_c.dylib 0x986eb6de thread_start + 34

Thread 11:
0 libsystem_kernel.dylib 0x9808883e __psynch_cvwait + 10
1 libsystem_c.dylib 0x986ebe78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x986ebf7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x90ae03ef TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore 0x90ae0165 TSWaitOnSemaphoreCommon + 490
5 com.apple.CoreServices.CarbonCore 0x90adff76 TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x90b55398 TimerThread + 292
7 libsystem_c.dylib 0x986e7ed9 _pthread_start + 335
8 libsystem_c.dylib 0x986eb6de thread_start + 34

Thread 12:
0 libsystem_kernel.dylib 0x9808902e __workq_kernreturn + 10
1 libsystem_c.dylib 0x986e9ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x986eb6fe start_wqthread + 30

Thread 13:
0 libsystem_kernel.dylib 0x98086d36 mach_wait_until + 10
1 libsystem_c.dylib 0x98695439 nanosleep + 388
2 libsystem_c.dylib 0x98693cba usleep + 60
3 com.aspyr.civ4bts 0x0000b461 sCQuickTimeThread(void*) + 73
4 libsystem_c.dylib 0x986e7ed9 _pthread_start + 335
5 libsystem_c.dylib 0x986eb6de thread_start + 34

Thread 14:
0 libsystem_kernel.dylib 0x98086d36 mach_wait_until + 10
1 libsystem_c.dylib 0x98695439 nanosleep + 388
2 libsystem_c.dylib 0x98693cba usleep + 60
3 com.aspyr.civ4bts 0x0000b461 sCQuickTimeThread(void*) + 73
4 libsystem_c.dylib 0x986e7ed9 _pthread_start + 335
5 libsystem_c.dylib 0x986eb6de thread_start + 34

Thread 3 crashed with X86 Thread State (32-bit):
eax: 0x00071000 ebx: 0x8ab61200 ecx: 0x00000000 edx: 0xfff8f000
edi: 0x8abd2200 esi: 0x8e137000 ebp: 0xb0510d08 esp: 0xb0510d00
ss: 0x00000023 efl: 0x00010246 eip: 0x986bfa40 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x8e0c6000
Logical CPU: 0

Thread 3 crashed, graphics, something about modify text? I think you might understand this better than me..

 

[AlanH]

Thread #0 triggered a glDeleteTextures command and was waiting for it to complete. Thread #0 called OpenGL code in the Radeon driver, which was trying to move a block of data to or from a protected memory address, and screwed up. 'gldModifyTexSubImage' refers to 'Texture', not 'Text'.

I would guess you are seeing a graphics driver bug. It should probably be reported to Aspyr, along with the crash report. Meanwhile, I can only suggest you try reducing the video settings in the game to see if you can reduce the crashing frequency to acceptable levels. Ensure that you have anti-aliassing turned OFF. That option is guaranteed to cause crashes.

 

[tobiasn]

Thanks Alan! Yeah I'll report it, for sure. AA is off yeah.

Thank you for the explanation, interesting to know a little more about this. I used to run a dev agency (mainly web/app stuff though), so these kinds of things tickle my professional interest too. (While being really annoying obv )

 

[AlanH]

Actually, I should have said that Aspyr will probably reject the ticket unless you can reproduce the crash without BUG running. They refuse to deal with issues that include mods.