System restart when loading Civilization IV

[Nouf]

Hi there,

I bought Civilization IV recently. I installed the game, with no errors reported. But when I launch the game and the loading bar appears, my system restarts without any notification!!!

I’ve been looking for similar problem in the forum, but I couldn’t find any, so if you have any ideas what’s wrong with my case, please let me know.

My system specifications are:

3.2 GHz intel P4 Dual Core. 2 MB Cash Memory. 1 GB RAM.
256 MB nVIDIA 6600 G-FORCE.
Windows XP Professional SP2.

Using CIV 4 Patch 1.61

Your help is appreciated,
Thanks in advance

 

[ainwood]

The reboot is caused by the setting in XP that says on a critical error to reboot. You should turn this off - that means that instead of a reboot, you'll get a blue screen of death, but at least it might have some info about what is causing the problem.

To change the recovery settings to disable automatic rebooting:

1.
Right-click My Computer, and then click Properties.

2.
Click the Advanced tab.

3.
Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.

4.
Clear the Automatically restart check box, and click OK the necessary number of times.

5.
Restart your computer for the settings to take effect.

 

[crunch]

Right. Follow Ainwood's advice and then tell us what's the error.

 

[Nouf]

ainwood, crunch, thanls for your replies.

anyway, I disabled sutomatic rebooting, and thats what I got fromt he blue screen!!!

A problem has been detected and windows has been shut down to prevent damage to your computer.
DRIVER_IRQL_NOT_LESS_OR_EQUAL
If this is the first time you've this stop error screen, restart your computer. If this screen appear again, follow these steps.
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need. If problem continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable compnentsm restart your computer, press F8 to select advanced startup options, and then select safe mode.

Technical information:
*** STOP: 0x000000D1 ( 0x00162AA4, 0x00000002, 0x00000000, 0xF78747F3 )
*** sfneg32.sys - Address F78747F3 base at F8782000, Date Stamp 424900b
Beginning dump of physical memory.
Physical memory dump complete
Contact your system administrator or technical support group for further assistance.

 

[crunch]

http://www.tek-tips.com/viewthread.cfm?qid=308429

I recommend this forum.

 

[ainwood]

That problem usually means that hardware is failing. If its only Civ4 that gives you this problem, then its most likely a driver - update the drivers for your video card & your sound card. Otherwise, try the forum that crunch links to. Good luck.