Sxythots
Chieftain
It appears that Hasbro has coerced the Zone into not supporting Civ games anymore. Worse yet is that the Hasbro Interactive site does NOT support Test of Time players (which sucks for people like me who just bought their game last month). This is lousy situation but maybe we Test of Timer's can get Hasbro and/or the Zone to change their minds.
Here is a letter I sent to Hasbro. Please email your own or copy/modify this one & email in your own protest today. Enough dissatisfied customers can get results!
To: technical_support@hasbro.com
CC: customer_support@hasbro.com
I WAS thrilled to receive Civ II Test of Time this past christmas as I have enjoyed the original Civ for many years. For a couple of weeks, it was great being able to play other ToT players at the MSN Zone site. However, it now appears that the Zone no longer supports Civ ToT and neither does the Hasbro Games site which supposedly has taken it over.
Imagine my surprise to find that a product you currently advertise and sell through retailers and your web site has no multiplayer support by you. Imagine my instant disgust and complete, utter dissatisfaction with Hasbro and its' products. Imagine the similar feelings of my Civ friends and other ToT players who use to play at the Zone.
I now regret I ever purchased this game from you. If this is an example of how your company treats its customers then it doesn't deserve to have any.
If you people can't see your way to providing your customers with online multiplayer support for this game, then please remove my name from your registered product files and mail lists - I won't do business with or be solicited by a company with such pathetic practices.
If you don't intend to immediately provide a Civ II Test of Time multiplayer online environment at your gaming site then please tell me how I can obtain a refund for this unsupported product (or are you strictly a 'screw em & run' company?).
I would appreciate a prompt reply.
Yours truly...
