audio options dialog is empty?!

[ralze]

Hey everyone,

I just installed Civ 4 (plus Warlords and BTS) and started the game. It is updated to the latest version. Sound works fine, but when I enter the settings dialog (both in a game and from the main menu) it is emtpy. No buttons, sliders, check boxes.

The sound itself works fine. There's music playing, the units are talking ... I just can't alter the default settings.
(The "other" Tab is also empty, by the way ...)

I'm running a Vanilla installation of XP SP3 on a mid 2008 MacBook Pro (if that matters in any way). Also set up, updated and everything just today.

Any clues anyone? I'd really like to turn off the default ingame music...

 

[pzs_80]

Same problem here. But I can't find anyone that mentions it. :-(

 

[ori]

this is very likely a corrupted/incomplete install - is this windows xp or vista or 7?

 

[pzs_80]

I'm running Civ 4 BTS on Win XP sp3.

 

[ori]

did you patch the game?

 

[pzs_80]

Yes it's up to date, but I'll try a reinstall and get back to you.

 

[ori]

if you do so follow the below guide, ignoring the Warlords stuff if that is not present


install the most recent version of DirectX 9c from Microsoft

then do the following for a clean reinstall:

Uninstall and Reinstall Civ4 Warlords BtS :

Try to follow this order when doing stuff:
Use Control panel to uninstall Beyond the Sword, then Warlords, then Civ4
Delete "...\documents and settings\<username>\my documents\my games\sid meier's civilization 4" manually
Delete "...\documents and settings\<username>\my documents\my games\warlords" manually
Delete "...\documents and settings\<username>\my documents\my games\beyond the sword" manually
Delete "...\documents and settings\<username>\application data\my games\sid meier's civilization 4" manually
Delete "...\documents and settings\<username>\application data\my games\warlords" manually
Delete "...\documents and settings\<username>\application data\my games\beyond the sword" manually
Delete "...\documents and settings\<username>\local settings\application data\my games\sid meier's civilization 4" manually
Delete "...\documents and settings\<username>\local settings\application data\my games\warlords" manually
Delete "...\documents and settings\<username>\local settings\application data\my games\beyond the sword" manually
(note: application data is a hidden directory so you need to configure windows explorer to show hidden files, also these directories in application data are sometimes removed by the uninstall routine)
Delete "...\Program Files\InstallShield Installation Information\{CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8}" (Civ4)
Delete "...\Program Files\InstallShield Installation Information\{3E4B349F-10B5-4586-9D99-489A90A8B228}" (Warlords)
Delete "...\Program Files\InstallShield Installation Information\{32E4F0D2-C135-475E-A841-1D59A0D22989}" (BtS)
(note: InstallShield Installation Information is a hidden directory so you need to configure windows explorer to show hidden files).
Install Civ4, immediately patch it to 1.61 (download it fresh from here)
Install Warlords, immediately patch it to 2.08 (download it fresh from here)
Install Beyond the Sword, immediately patch to 3.19 (download it fresh from here).

 

[pzs_80]

Ok, as it turns out, I don't think the game I had installed previously was patched.. I recently did a formatting of my system drive an reinstalled Civ BTS, and the updater in the game didn't find any available updates, so I never bothered to check the build version.
I've reinstalled and patched to 3.19 and everything looks fine!
Thanks!