Civ 5 G&K Crash on Loading Screen

Taolan

Chieftain
Joined
Sep 15, 2011
Messages
5
Location
Houston TX
When I start Civ 5 G&K, it crashes to desktop as soon as the wonder splash screen appears.

I have tried:
uninstalling and reinstalling both steam and civ 5
Deleting .wmv's both vanilla and expansion
I have the intro movie set to skip
I have verified the integrity of the cache
I do not have any non-english characters in the my documents path

The game ran perfectly fine prior to installing G&K...Please help me!

I have dxdiag's and mdmp files, I think I linked them correctly.

Thank you for your help!
 

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IMO once again we have a chipset designed for DirectX 10, that I am sure Firaxis may be trying to accommodate; that is just not powerful enough. If you can run the vanilla fine, that is one thing. G&K have added features that may tip the scales against you.

Hopefully Firaxis is still monitoring the situation and is working on a resolution.
 
The game crashes EVERY time during the initial loading screen. I don't even get to the game. Before this, it would crash right at the "begin your journey" moment.

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Processor AMD FX(tm)-8150 Eight-Core Processor, 3600 Mhz, 4 Core(s), 8
Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1208, 4/18/2012
Installed Physical Memory (RAM) 16.0 GB
Using HD Raedon 6900 series full updated
windows 7 fully updated x64
asus m5a99x evo
ati raedon 6950

I added the dxdiag file and the last two event logs i saw... I have scoured the internet and tried almost all of the fixes- After trying all the fixes- running the steam/common DX and other files, trying windowed mode, trying dx 9 instead of 11, verifying file integrity via steam, and re installing windows everything is updated too. Updated bios and MB as well.

Fault bucket 3088253348, type 5
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: CivilizationV_DX11.exe
P2: 1.0.1.705
P3: 4febeef5
P4: StackHash_2c3e
P5: 0.0.0.0
P6: 00000000
P7: 00000000
P8: c0000005
P9: 00000008
P10:

Attached files:
C:\Users\Redpatcher\AppData\Local\Temp\WER1EA7.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Redpatcher\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_CivilizationV_DX_9c803fd913df92fc6521b6cdf8153fb33de8c69b_0f127aca

Analysis symbol:
Rechecking for solution: 0
Report Id: cc1d4c58-f485-11e1-a52d-c8600087b567
Report Status: 0
 

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