Civilization 4 Uninstall Problem

[DarkZerker]

Well Im really attached to Civilization 4 as a pro and as a video maker.But cause of recent computer problems(just a virus)and the guy had to remove it,but now I have to remove the game cause it wont start (I tried everything,just says that it has encountered a problem).Now i tried to uninstall it and the error message pops up.The error code is: -5004 : 0x80041f42.Please help.

-DarkZerker

 

[ori]

delete all the stuff list along with civ4 in the below - also remove the program files\firaxis games\sid meier's civilization 4\ folder

Welcome to Civfanatics


install the most recent version of DirectX 9c from Microsoft

then do the following for a clean reinstall:

Uninstall and Reinstall Civ4 Warlords BtS :

Try to follow this order when doing stuff:
Use Control panel to uninstall Beyond the Sword, then Warlords, then Civ4
Delete "...\documents and settings\<username>\my documents\my games\sid meier's civilization 4" manually
Delete "...\documents and settings\<username>\my documents\my games\warlords" manually
Delete "...\documents and settings\<username>\my documents\my games\beyond the sword" manually
Delete "...\documents and settings\<username>\application data\my games\sid meier's civilization 4" manually
Delete "...\documents and settings\<username>\application data\my games\warlords" manually
Delete "...\documents and settings\<username>\application data\my games\beyond the sword" manually
Delete "...\documents and settings\<username>\local settings\application data\my games\sid meier's civilization 4" manually
Delete "...\documents and settings\<username>\local settings\application data\my games\warlords" manually
Delete "...\documents and settings\<username>\local settings\application data\my games\beyond the sword" manually
(note: application data is a hidden directory so you need to configure windows explorer to show hidden files, also these directories in application data are sometimes removed by the uninstall routine)
Delete "...\Program Files\InstallShield Installation Information\{CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8}" (Civ4)
Delete "...\Program Files\InstallShield Installation Information\{3E4B349F-10B5-4586-9D99-489A90A8B228}" (Warlords)
Delete "...\Program Files\InstallShield Installation Information\{32E4F0D2-C135-475E-A841-1D59A0D22989}" (BtS)
(note: InstallShield Installation Information is a hidden directory so you need to configure windows explorer to show hidden files).
Install Civ4, immediately patch it to 1.61 (download it fresh from here)
Install Warlords, immediately patch it to 2.08 (download it fresh from here)
Install Beyond the Sword, immediately patch to 3.17 (download it fresh from here).

 

[DarkZerker]

I deleted all the Civ 4 stuf but it still doesnt work.The install button is clickable but when im about to install it again, the thing says something about a higher version than 1.6.1.


-DarkZeker

 

[ori]

so you are trying to reinstall the game?

 

[DarkZerker]

Yes


-DarkZerker

 

[ori]

did you delete the
"...\Program Files\InstallShield Installation Information\{CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8}"
folder?
try restarting the computer afterwards.
are you familiar with editing the windows registry?

 

[DarkZerker]

Yeah it doesnt work.And yes the registr.You type in regedit in the run tab

 

[ori]

open the registry (make a baclup first by setting a system restore point) - in the registry search for

CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8

it schould occur twice in the following keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8}
and
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8}

both keys need to be deleted - then restart the computer and try to reinstall.