Cord cutters

[caketastydelish]

In most cities their source of water is a monopoly. In many cases so is their electricity. The massive hatred Comcast gets is beyond me. That said, I don't use them myself and never will.

 

[Bamspeedy]

A monopoly in one town is not a monopoly over everywhere. edit: and like I said before, I haven't seen any proof that Comcast is the only company doing this.

Most often whenever someone says 'comcast' and 'monopoly' they are talking about a monopoly where they live. Someone in California doesn't care which companies offer broadband in Maine. Why limit it to the US, why not just say Comcast has to have a monopoly over the whole world before you can 'technically' call it a monopoly?

Since comcast is the largest company, it's not doubtful they have more towns and cities where they have monopolies than other companies. A consequence of being so big and thus having more monopolies, is your name is brought up more often when talking about monopolies because they are the biggest offender.

As to why electric and water companies don't get as much criticism as comcast? Nature of the business. How often do you need to contact customer service of your water supplier?

 

[caketastydelish]

Flint, Michigan would like to have a word with you.

More seriously, I've seen more people whine about Comcast than any other company IN THE WORLD combined, with Apple being the only exception. A lot of Apple haters as well. Once again, a company nobody forces you to use. (personally I don't use Apple myself).

There are an abundance of other options to choose from. That's not even including the newer things like Hulu, Netflix, Amazon Prime, Sling, etc. As was mentioned in the very article cardgame posted it seems we're about to get wireless internet via towers as well, thus limiting Comcast's power even more.

 

[cardgame]

Once again?

No, you're forced to use the company if you want internet access at home. Something that is basically a necessity of modern life. More so than cable television.

Wireless internet (which is 4G, not wi-fi) is useless for latency-dependent applications (gaming, probably streaming as well) so that's not an option for me.

 

[caketastydelish]

Wireless technology (as well as technology in general) is improving at a rapid pace. It'll get there, and it'll get there soon (10 years tops). The wired stuff will always be 'one step ahead' but it's not going to matter when you consider how much cheaper wireless is.

Comcast is not the only internet service provider. I think Comcast is not even offered where I live.

 

[Bamspeedy]

Wireless technology (as well as technology in general) is improving at a rapid pace. It'll get there, and it'll get there soon (10 years tops). The wired stuff will always be 'one step ahead' but it's not going to matter when you consider how much cheaper wireless is.

Well in 10 years, maybe it will be different, we are talking now, not the future.

Flint, Michigan would like to have a word with you.

More seriously, I've seen more people whine about Comcast than any other company IN THE WORLD combined, with Apple being the only exception. A lot of Apple haters as well. Once again, a company nobody forces you to use. (personally I don't use Apple myself).

There are an abundance of other options to choose from. That's not even including the newer things like Hulu, Netflix, Amazon Prime, Sling, etc. As was mentioned in the very article cardgame posted it seems we're about to get wireless internet via towers as well, thus limiting Comcast's power even more.

Comcast is not the only internet service provider. I think Comcast is not even offered where I live.

Flint was from what the politicians did. The people there can vote them out.

Traditionally, Comcast's customer service is said to be terrible. When people get off the phone from arguing with a customer rep, they are going to say all kinds of nasty things about that company. When they can't switch to another company they are going to be more upset (yes, with streaming services now you have more options, assuming there is more than one company that can offer fast enough internet. For me Frontier was not the more reliable one .

If you have 28 million customers, and if this result I am going to post is typical of those 28 million customers:

• 41 percent said they were extremely or mostly dissatisfied with the politeness of customer service and with Comcast's high-definition service

That's almost 11.5 million angry customers that may go on the internet to trash the company. (now think about the grief Walmart gets when it has 100 million customers per WEEK or 5.2 billion in a year, and if only 0.2% of those are bad experiences in a year, then you get to the level of Comcast hate (10 million vs. Comcast's 11 million)

 

[rah]

While I think it's overpriced, Comcast has provided me EXCELLENT Service.
Since I'm getting 1gig internet service, I doubt some of those other countries are much better.

 

[caketastydelish]

The suddenlink support techs are total (there are words I want to use here that the board censors) but I'm not complaining. I almost never talk to them for anything. The few times I did they were of course terrible. One of the reasons why I decided to basically not call them at all, and that I'm better off figuring out how to fix the issues myself- or get someone not from Suddenlink. Friends who are even more tech savvy than me.

We used to use Dish for our TV, and they were just as bad as the Suddenlink people, if not worse.

I am sure that Comcast has terrible customer service. If you think terrible customer service is unique to Comcast, you are delusional.

 

[Bamspeedy]

Dish provided EXCELLENT service for me until I switched to DirectTV to get their "really cheap rate for one year before we gouge you" that both companies do. I dropped satellite completely when I found out about Amazon Prime.

My experience and your experience cancels each other out, I don't blame anyone for discounting our single experiences and instead basing it more on the millions of other posts on the internet (or what is actually available in their area and not what is available on the other side of the country).

 

[caketastydelish]

We told Dish that we wanted our Satellite and box removed (as we wanted to cancel). They agreed to show up roughly around 12 PM. They didn't show up until 9 PM, and never even issued an apology.

 

[Bamspeedy]

I am sure that Comcast has terrible customer service. If you think terrible customer service is unique to Comcast, you are delusional.

I don't know how bad they are since I have no personal experience with them. Most companies are bad, some are worse than others, though.

As I said before, being the biggest company gets you the most heat.

I've left my dish up. No reason to remove it, and if I ever want to go back to them (not likely now), it's already installed.

 

[caketastydelish]

If you divorced your wife, would you want her to stay around just in case she decides to marry you again?

 

[Farm Boy]

Infrastructure is a bit different, It'd be more like: "DTF?"

 

[caketastydelish]

What if you want to get new infrastructure that doesn't feel comfortable living in the same household as the old infrastructure?

 

[Farm Boy]

Well, you don't let it stay in the living room. That's inconvenient. But it can stay in the basement or on the roof it if wants. Might be worth getting rid of eventually even there, but if it still works and isn't in the way? Eh.

 

[caketastydelish]

In that case, I suppose non-operational satellites are like the overgrown man (or woman) child that won't leave home after 30.

 

[rah]

Why do I keep getting the image of an ex-wife tied up in the basement because she still works and isn't in the way?

 

[caketastydelish]

These are the kinds of problems I have with those who think keeping your old dish is justified.

 

[rah]

The only possible justification I could come up with would be that it covers the holes they drilled in your siding to install it.

 

[caketastydelish]

Surely that big ugly satellite is going to be much more noticeable than the holes?