Crashes, Crashes and More Crashes

So are we any closer to figuring out the circumstances which is causing these crashes? I had thought it was the new large TSL map which was causing crashes for me as when this thread opened that was the only map where I was being crashed on, but the last few games I tried I have had to give up because of crashes every 30 turns or so, each on different maps types. Not the kind of RNG I was be hoping for. Have there been any game updates recently?
 
Possible solution to the hangs on AI turn issue.
It seems like there could be an issue with the multithreading code with the last patch.
However it does seem that it can be alleviated by preventing the game using all of your CPU cores.

if you add something similar to the launch options in the steam launcher you can prevent the games using all of the cpu cores via cpu affinity,

C:\Windows\System32\cmd.exe /c start "Civ 6" /Low /affinity FFE "C:\Program Files (x86)\Steam\steamapps\common\Sid Meier's Civilization VI\Base\Binaries\Win64Steam\CivilizationVI_DX12.exe" %command%

it also bypasses the 2k launcher, as I am not sure if limiting the cores to the launcher would limit them to applications it launches.

now the important bit is the /affinity FFE which is telling the game it can use logical CPUs 1-11 but not CPU 0. See this to work out what FFE should be for your CPU

https://www.windowsdigitals.com/how-to-set-process-cpu-affinity-priority-permanently-in-windows-10/

This seems to have stopped the game hanging for me so far.

I did see someone had used msconfig to disable some CPU cores which seemed to have the same effect. This led me to try and just prevent CIV from using all the cores of your CPU by tagging the game to run on only specific cores leaving one free for windows. Note these are logical cores and not actual CPU cores. My Ryzen 5 6 core CPU has 12 logical cores and I can happily use 11 of them for civ, just leaving cpu0 out.

You can test this fix by just starting up Civ 6 normally and opening task manager.
Under the details tab select civ 6 process and right clicking and choosing set affinity.
deselect CPU0 and leave all the others selected.
hopefully the game won't freeze on AI turns, it seems stable on my computer now.
If it does work then the above will permanently prevent the game using all CPUs
 
Hi everyone, I'm new to the forums. I'm replying to this thread because I think I'm experiencing the same issue here on Windows 10. I have an open case with 2K support supposedly being escalated. I have done every troubleshooting step I can imagine, and yet I can't finish any game of Civ VI due to either a freeze or a crash. Is anyone else still experiencing this? I'm so lost and just want to play my favorite game. Every other game I play, including Firaxis 2K games all work just fine.
 
Hi everyone, I'm new to the forums. I'm replying to this thread because I think I'm experiencing the same issue here on Windows 10. I have an open case with 2K support supposedly being escalated. I have done every troubleshooting step I can imagine, and yet I can't finish any game of Civ VI due to either a freeze or a crash. Is anyone else still experiencing this? I'm so lost and just want to play my favorite game. Every other game I play, including Firaxis 2K games all work just fine.

Yes Civ VI is still crash prone. Some have had success bypassing the launcher, others such as myself can't even get the game to launch when attempting to do so. You'd think there would be follow up support after the final DLC to ensure the game is left in a stable position before moving on. Perhaps there will be.
 
Possible solution to the hangs on AI turn issue.
It seems like there could be an issue with the multithreading code with the last patch.
However it does seem that it can be alleviated by preventing the game using all of your CPU cores.

if you add something similar to the launch options in the steam launcher you can prevent the games using all of the cpu cores via cpu affinity,

C:\Windows\System32\cmd.exe /c start "Civ 6" /Low /affinity FFE "C:\Program Files (x86)\Steam\steamapps\common\Sid Meier's Civilization VI\Base\Binaries\Win64Steam\CivilizationVI_DX12.exe" %command%

it also bypasses the 2k launcher, as I am not sure if limiting the cores to the launcher would limit them to applications it launches.

now the important bit is the /affinity FFE which is telling the game it can use logical CPUs 1-11 but not CPU 0. See this to work out what FFE should be for your CPU

https://www.windowsdigitals.com/how-to-set-process-cpu-affinity-priority-permanently-in-windows-10/

This seems to have stopped the game hanging for me so far.

I did see someone had used msconfig to disable some CPU cores which seemed to have the same effect. This led me to try and just prevent CIV from using all the cores of your CPU by tagging the game to run on only specific cores leaving one free for windows. Note these are logical cores and not actual CPU cores. My Ryzen 5 6 core CPU has 12 logical cores and I can happily use 11 of them for civ, just leaving cpu0 out.

You can test this fix by just starting up Civ 6 normally and opening task manager.
Under the details tab select civ 6 process and right clicking and choosing set affinity.
deselect CPU0 and leave all the others selected.
hopefully the game won't freeze on AI turns, it seems stable on my computer now.
If it does work then the above will permanently prevent the game using all CPUs

After the xxxth lock-up type crash since using the latest patch, I'm going to give this a go. Bad marks for Firaxis for not fixing this / putting out a correction.
 
After the xxxth lock-up type crash since using the latest patch, I'm going to give this a go. Bad marks for Firaxis for not fixing this / putting out a correction.
Okay, since I tried this, I've had one crash in 2 days. That's compared to one crash every 3 or 4 turns, Many thanks to dsmith1076.
 
Okay, since I tried this, I've had one crash in 2 days. That's compared to one crash every 3 or 4 turns, Many thanks to dsmith1076.
I spoke too soon. Crashed a few minutes after posting - but when I restarted the game, I saw something had reset the CPU 0 value to the tick. Now confused.
 
No crashes, but I did get stuck eternally in between turns waiting for the next turn to start. It was with UI mods and launcher bypassed. Thankfully I eventually overcame the issue by refusing to accept delegation with a newly found AI, because doing that introduced me to another AI, and that was apparently sufficient to confuse the game enough to eternally load.
Okay - this is interesting on 2 counts.
1 - I am seeing 2 sorts of crash since the last W10 update a few weeks back.
A - Stuck at turn end, usually with a barb attack or similar but not always. With this type of crash I can generally force quit Civ6 with a restart (how else to close the bugger?) and from the reload it will not crash in the same place.
BUT - it will later, as once a game starts to crash it gets gradually worse.
B - Instant Poof to desktop.

I also am using UI mods - maybe we should start a list of the common mods for crashees?
These are the ones I am using (ignoring official DLC)
Mods A.PNG Mods B.PNG
 
After a crash: Restarting the program and loading the last autosave takes up to 7 minutes (normally it should take under one minute), although I have 32GB RAM and generally a decent computer. Anything I can do about that?
 
First crash today happened after a mere 20 turns, and it was the 'total lockup at the end of the turn' crash, resulting in launching Task Manager & forcing a reboot.
This is simply PATHETIC, Firaxis.
I have not wasted my time filing a bug report because experience on both PC & PS4 versions tells me it is a total waste of my time and effort as it is never, ever taken seriously by their support who only ever demand more & more videos of the crash happening - seriously, I have the emails asking for this.
How in the name of all the Gods am I supposed to video the crash happening??
 
update.

It seems to be large and above map sizes causing the problem.
testing the theory today on a standard size map and will post back later

EDIT.
After 180 turns on a standard map, still not a single crash or end of turn freeze
 
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Seems like I get far less crashes playing with "borderless window" (at max size) rather than "full screen", which makes visually no difference whatsoever. Since all my previous crashes were related to graphics (yes, I have updated my drivers!), and since after two or three crashes my full screen configuration always reverted automagically to borderless window, I suspect the dev's are well aware of that...
 
Xbox One X, my games are bafflingly crash free

My modded Fallout and Skyrim also seldom crash.

Is my xbox a decepticon or something?
 
Xbox One my games are infuriatingly crash frequent. I've given up playing

The Xbox One X is much more powerful. Is this why it doesn't crash?
 
Xbox One my games are infuriatingly crash frequent. I've given up playing

The Xbox One X is much more powerful. Is this why it doesn't crash?

I honestly don’t know. Someone accidently put the guts of a dev box in mine?
 
I doubt map size is a factor here. At least my games on standard size maps still froze between turns.
Yeah - I agree.
Ran a bog standard game (NFP and all official) with no game modes, and still crash, crash, crash

Seems like I get far less crashes playing with "borderless window" (at max size) rather than "full screen", which makes visually no difference whatsoever. Since all my previous crashes were related to graphics (yes, I have updated my drivers!), and since after two or three crashes my full screen configuration always reverted automagically to borderless window, I suspect the dev's are well aware of that...
I appreciate the tip - just made that setting now and will let you know how it goes.
It's just not good enough
 
There have not been any replies in a while, and I think it would be better for visibility is this were a general thread. I would want to play this game more regularly, but I can't ever finish a game because it keeps crashing. Then I am left with a sour taste and leave the game for months on end. Same crashes as the rest of you reported. Never ending turns or it just stops responding. I do use a bunch of mods, but even without the game is laggy and crashes. Other high demanding strategy games do not give me this much trouble. It sucks, because Civ has been my favourite game for over 20 years now. I want to like this game damn it.
 
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