ERROR MESSAGE:
"Failed to initialize the renderer. Please ensure your video card meets the minimum requirements, your video drivers are up to date, and you are running the required version of Microsoft DirectX®."
RESOLUTION:
These messages mean that your video card does not properly support the features required by the game. Specifically, your card does not support Hardware Transform and Lighting functions, often referred to as Hardware T&L. Essentially, it's a portion of the math and setup for the graphics that the video card handles instead of the main CPU. We recommend at least a nVidia Geforce 2 or ATI Radeon 7200 video card for these games.
Note that Intel-based video chipsets do not currently support Hardware Transform and Lighting. To determine if you have an Intel video chip, follow these steps: 1) right click your desktop and select PROPERTIES 2) click the SETTINGS tab 3) click the ADVANCED button 4) click the ADAPTER tab and look at the ADAPTER section.
Fungeek said:NOT RELATED TO CIV IV, but possibly related to the issue. I found the following on a WWII:Sniper website:
Is it possible that it's our chipset? I'm using an Intel chipset.
vincenzo7 said:i would be happier if firaxis would put a post on civ4.com right next to the french tech tree mishap that says something like "we know there is a problem for ATI users...etc...etc"
There are at least 4 Firaxians currently working on this, who have been posting over at Apolyton. No estimate yet though.Knight451 said:Exactly. I wouldn't be half as pissed as I am now if they would at least acknowledge that there is an issue and that they are working on it. And maybe a rough estimate of when we can expect a fix.
Patroklos said:Face it, Sid Miers doesn't care about us![]()
alfeas said:Same problem here.
Radeon 9550, 1 gig ram, 2.1ghz
Also, something I've noticed that was strange is that I get this error when using the "install" disk to click the application, when I use the "Play" disc, I just get a wrong disc inserted error.
/sigh
previous dozen or so games that I've purchased have worked straight out of the box--the one i'm really excited about...flop