Firaxis: Patch coming next week

[LeSphinx]

I agree with you Charles 22.
As I remenber for CIV3, we played 1 or 2 GOTM without any patch!!!!!
I hope we will not wait too long to start the first GOTM for CIV4!!
LeSphinx

 

[mrgenie]

come on mrgenie, people like thunderfall are just trying to be helpful. Give the man a break! He loves Civ as much as you do.

i already took back my agressive stance towards him on a reply to palma! he/she convinced me it's all so frustrating that firaxis doesnt show any response to the community that we blame the false people for the failures of firaxis.. and yes we all love the game, and we loveDDDDD firaxis! but for me, i don't like them anymore! they sold their honor to take two! and take two, as far as i regard it, is doing a very bad job!

 

[sivlardemalle]

3. Personally, I think that it would be good public relations for them to provide a status report every day listing the issues that they are trying to fix, which ones have already been fixed and what the progress is on the rest. The problem with doing so is that someone will complain that they want it released NOW because the problem they are having has already been resolved and someone else will complain because their problem is not due to be fixed in patch 1. However, I think it would be better to be open about it than to be doing a duck impression (floating along calmly, while paddling like heck beneath the surface).

I agree. The problem is that there might be something really wrong with some of the computers. And some of us are probably not trying anything (changing drivers etc.) BECAUSE there is a patch coming. If Firaxis would state specifically on their website: we are working on this list of issues, we at least know what will be fixed.

Also, specifically stating on their website that there are problems reported and they are working on a patch will be helpfull for the non-experts. Imagine someone getting this computer game as a present, experiencing the crashes and then look at the website and see no notion of a patch. They would throw the game in a closet and never buy a civ game again. (not everyone browses civ forums hoping to find a thread about a patch ...)

Greetings!
R0bz0R.

 

[rob.derosa]

3. Personally, I think that it would be good public relations for them to provide a status report every day listing the issues that they are trying to fix, which ones have already been fixed and what the progress is on the rest. The problem with doing so is that someone will complain that they want it released NOW because the problem they are having has already been resolved and someone else will complain because their problem is not due to be fixed in patch 1. However, I think it would be better to be open about it than to be doing a duck impression (floating along calmly, while paddling like heck beneath the surface).

what. so instead of working on the problems. they have to cater for whiny fans who demand a status update every day.

how about you just let them do their job and wait patiently lol

 

[Ubiquitous]

what. so instead of working on the problems. they have to cater for whiny fans who demand a status update every day.

how about you just let them do their job and wait patiently lol

Question ... do you enjoy defending Massive Businesses, Fan Whore? Just because your copy works, doesn't mean that the game developers could take five minutes out of their schedule to update the people who bought their game [thus keeping them in their jobs] with their hard earned cash?

Fan-whorism is something you will usually grow out of, but until then they think every time you want to be one just how silly your position really is.

 

[mrgenie]

Question ... do you enjoy defending Massive Businesses, Fan Whore? Just because your copy works, doesn't mean that the game developers could take five minutes out of their schedule to update the people who bought their game [thus keeping them in their jobs] with their hard earned cash?

Fan-whorism is something you will usually grow out of, but until then they think every time you want to be one just how silly your position really is.

I don't think it's needed to bully on someone, even if you're right it has nothing to do with whoreism

I do feel attacked by the supporters of the game myself, since obviously really everyone I know of has problems, but 99% of the poeple don't report the problems and just wait. assumingly 99% of the people with no problem(do they actually exist? really, is there anyone with 0,000 problems?) also don't respond so, it's hard to tell if more poeple have just bad luck, or more people are really lucky and the game is working. but, regarding that everyone I know of does HAVE problems, seems to me, that there most be not tousands, but ten tousends of people having problems. And that's a massive community and it's wrong of anyone to critize those who have problems just because it workes for yourself.

I did driver testing around 2 weeks before i found a suitable driver on my computer (january 2004 version and previous works for me). but you can't expect every costumer to have the knowledge to test test test and do more beta testing before the game is to run! this game ahs been released as BETA version. and if a company releases a BETA version it's ok. But if they SELL it for big money, without telling you it is definitly a beta version, then the only option to justify that, is to tell people:"we need the money for further development, and since you are now part of the development, it is our DUTY to inform you about the progress"

as for myself, when i put money in a product, which is not ready, it's called an investment. in normal industry I would say:"ok, so 1% of the profit is for me" regarding the price of civ, i would say anyone who bought the game has a right for a 0,00xxx % of the profit they going to make with civ just because we are NOT ONLY the investors, but also part of the developing team since we are all BETA testers and this is mainly take two's ****ty commercialism. but really, we all have our own ideas about who is to blame, but it's really not needed to call people whores just because they have a low ability of understanding the ten tousands of people who face major problems with this game

 

[Jecrell]

Question ... do you enjoy defending Massive Businesses, Fan Whore? Just because your copy works, doesn't mean that the game developers could take five minutes out of their schedule to update the people who bought their game [thus keeping them in their jobs] with their hard earned cash?

Fan-whorism is something you will usually grow out of, but until then they think every time you want to be one just how silly your position really is.

I don't think that's a question -- I think that's a clarification and a flame post. While we can understand that you're upset because your copy does not work -- that does not mean that everyone is against you and that we're all laughing while we play Civ IV to torment you on purpose.

And in my opinion it takes a lot more than 5 minutes to create a status report on an update, and it might take longer to release a patch because of it. Also, making suggestions to Firaxis on how to run their business on this forum -- expecting them all to take it into consideration during the next meeting -- is silly.

(do they actually exist? really, is there anyone with 0,000 problems?)

As far as the game goes -- I'd say mine runs without any serious game breaking problems. Game breaking problems are really what need to be fixed at this point, and it's better to save the polished bug fixes for later updated. For late game wonders I get some sound skipping every now and then. Although I can live with that -- game breaking bugs are things I doubt anyone can live with.

 

[sivlardemalle]

what. so instead of working on the problems. they have to cater for whiny fans who demand a status update every day.

how about you just let them do their job and wait patiently lol

Let us not get carried away by childish statements.

Some of these whiny fans have paid 50 Euros for a non-working product. Under European law they are obliged to give us a cash-refund. The very least they can do is make an official statement on their website. It would not take that much time to make a statement, and it would certainly be appreciated by the their whiny fans. (we have a saying here: 'Customer equals King', i.e. they are making money on us and are better off keeping us happy)

Lol to you too!
Rob.

 

[rob.derosa]

Let us not get carried away by childish statements.

Some of these whiny fans have paid 50 Euros for a non-working product. Under European law they are obliged to give us a cash-refund. The very least they can do is make an official statement on their website. It would not take that much time to make a statement, and it would certainly be appreciated by the their whiny fans. (we have a saying here: 'Customer equals King', i.e. they are making money on us and are better off keeping us happy)

Lol to you too!
Rob.

well no. the product works. just not on their computer.

and id like to see you go the the EU courts to force them to get a cash refund. lol

 

[Flak]

and id like to see you go the the EU courts to force them to get a cash refund. lol

No you wouldn't like to see this, not if you're a fan of this franchise you wouldn't. And I guarantee you Firaxis/Take-2 definitely doesn't want to see this happen!

 

[exile2]

Sorry, that's not good enough. If it doesn't say on the box that
your computer is not of a high enough spec to run the game (ie not enough RAM, video card not suitable etc), and the computer is not actually faulty (ie it runs everything else), then you are entitled to a refund from the retailer under UK law and I suspect under the laws of most countries. Same applies if the CD-ROM or DVD is faulty - the fact that other people can run the game is irrelevant.

Obviously if you buy the game and then try to run it on a 10 year old machine with 16MB of RAM then you have no case for a refund - but in most cases here people are running the game on machines ranging from new to a couple of years old.

If you buy a new (not used) car and it doesn't go, then you can take it back
to the dealer. If it isn't fixed within a reasonable time, you get your money back.

However, most people are going to be happy enough if Firaxis work on producing patches and identifying workarounds. We do actually want to play the game, after all.

 

[Ambience_]

If you think of the publicity the company would get if loads of fans went to court for cash refunds, regardless of whether they wouldn't win, I think you'd see Firaxis back down for a few lots of 50 euros .

 

[exile2]

In the UK, the claim would be against the retailer rather than Firaxis - but Firaxis would obviously be in big trouble with the retailers if thousands of customers returned their games.

 

[rob.derosa]

No you wouldn't like to see this, not if you're a fan of this franchise you wouldn't. And I guarantee you Firaxis/Take-2 definitely doesn't want to see this happen!

i was being sarcastic.

what i meant was "that will never happen"

gawwwd

 

[sivlardemalle]

well no. the product works. just not on their computer.

and id like to see you go the the EU courts to force them to get a cash refund. lol

Apparantly it does not work for everyone. Unless it is stated on the box that some computers with the right minimum requirements may possibly NOT work, they will loose the case.

IANAL but I think a European court can force them since they sell the product in Europe (and TakeTwo has divisions here), anyway we can still sue the retailers, and they'll take it on to TakeTwo.

Not that I'm planning on sueing anyone (This is not the USA remember (just a joke ;-))), I was only replying to your statement about 'whiny customers that take2 has to deal with' and saying that they would be better of keeping paying customers happy by making an official statement.

Greets!
Rob.

(please stop the 'lol'-ing, I find it denigrating) (how the hell do you write that )

 

[Ex-Cop]

Ok all this talk is nice, especially the pointless flaming, but is the patch coming or not?

 

[Ubiquitous]

Ok all this talk is nice, especially the pointless flaming, but is the patch coming or not?

There has been NO official word of a patch being in the works. We have second hand infomation that they are working on one - but sadly the PR for this game is non-existant. I can't remember the last time I played a game and the game devs didn't post a single time on the community forums to address concerns.

I guess I have been spoilt on a diet of Football Manager and it's tech support, where the game devs actively post on the forum each day and ask for feedback constantly as they work on patches with the full imput of the community.

Thats why this games fan whores puzzle me so much. It's not as if they have a personal relationship with the people who make the game - they are basically defending the game, not a person. Fan whorism usually springs from a game dev posting at the forum and people jumping to his defence when he is critisied because of their love for the game. But with civ we do not have ANY devs who post here - so why the rampant fanwhoreism?

To sum up: patch is a maybe at this stage. Until we get official word that one is being worked on, then don't hold your breath. I would be surpised if we don't see one, but Firaxis are full of surprises.

 

[warpstorm]

The reason they don't usually post here anymore is because of how they are treated. Look at the tone of this thread. Would you honestly do otherwise?

 

[Seanirl]

But if they posted, people wouldn't be so angry.

 

[Ubiquitous]

The reason they don't usually post here anymore is because of how they are treated. Look at the tone of this thread. Would you honestly do otherwise?

If they posted here I would treat them with the upmost respect because they would be looking out for the guys who paid £35 for their broken product.

They aren't posting and they aren't telling us anything. What respect are they treating me, the consumer who paid said amount for a broken game, with?

No respect shown for me. It works both ways you see. Do you agree?