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Graphical problems after the last patch.

Discussion in 'Civ5 - Technical Support' started by Chapon, Nov 1, 2012.

Page 3 of 6
  1. Chapon

    Chapon Chieftain

    Joined:
    Nov 1, 2012
    Messages:
    71
    Of course it is not a driver issue. If something works, than a "patch" comes out and it no longer works, where may be the problem? But they can not simpy say sorry guys, we screwed up, it will be fixed in x days. No, the problem is on our side, we should reinstall drivers (and why not the whole system?) because they broke the game. And still no official word on when they will fix it or how can we roll back to a previous, perfectly playable version.
     
    Chapon, Nov 7, 2012
    #41
  2. timtofly

    timtofly One Day

    Joined:
    Sep 28, 2009
    Messages:
    9,429
    My theory is that it is an "overlay" of graphics problem. Could be an issue with how windows handles views, since it deals with an upgrade to windows 8 which is probably worse at windowed views than 7 was?
     
    timtofly, Nov 7, 2012
    #42
  3. tjmaze

    tjmaze Chieftain

    Joined:
    Jan 1, 2012
    Messages:
    8
    Same issue for me on larger maps, mostly late game. The longer the game goes on, the quicker the problem occurs and forces me to reload.

    Not sure why the textures load so slowly! If I scroll over the map slowly, it will visibly load the textures as I go, but if I do it too fast it will load a few and then give up on the rest, leaving either black squares or just grey.
    There's an option to disable GPU texture decoding in the video settings. Disabling that helps, but seems to lower the framerate a lot.
    So frustrating!

    Edit: I run in DX11 mode on max settings.
     

    Attached Files:

    tjmaze, Nov 8, 2012
    #43
  4. Chapon

    Chapon Chieftain

    Joined:
    Nov 1, 2012
    Messages:
    71
    The anwer is easy. Because some "genius" in Firaxis thought it may be an excellent idea to mess with the rendering in a game famous for rendering problems. Because when, after two years, the game was playable for most people, this "update" was really needed... I hope that "genius" has already been fired.
     
    Chapon, Nov 9, 2012
    #44
  5. OrcusKing

    OrcusKing Chieftain

    Joined:
    Jun 27, 2012
    Messages:
    12
    I don't understand why this patch has ruined my game play. I have been playing for months without a single crash or problem. Now I can't get more than a dozen turns without a crash or freeze and I have the white lines/streaks on the game. I've tried both DX9 and DX10. I've tired the last three Nvidia drivers and the beta driver and it's all the same. What can I do?

    I have a NVIDIA GeForce GTX 480

    My dxdiag is attached.:(
     

    Attached Files:

    OrcusKing, Nov 9, 2012
    #45
  6. MisterBoomBoom

    MisterBoomBoom Chieftain

    Joined:
    Nov 10, 2010
    Messages:
    587
    I can't run DX11 as I used to. I crash at the intro screen when I select DX11 from the Steam "Play" button. I checked drivers via AlienWare/Dell site and updated all. Still no help. I lowered from HIGH to MED and play now on DX9. Sadly only smaller maps. But I still get "smear lines" from units and the old "Phantom unit" after an attack move is back in play.

    FYI...my compatability setting are all set to windows7 ....used to work before patch.

    BTW...why is the MOD screen not keeping selected MODS from a current game setup!? Always used to. You have to remember now what you loaded and re-select them before you can load a saved mod-game. If you miss one you get red/white checker board and crash.

    Attached is the file:
    View attachment DxDiag.txt
     
    MisterBoomBoom, Nov 9, 2012
    #46
  7. dshirk

    dshirk Firaxian

    Joined:
    Oct 31, 2005
    Messages:
    819
    You should definitely update your Intel HD Graphics drivers to the October 2012 version, and we'll go from there. There are known issues with the older Intel drivers that they corrected in the most recent release.
     
    dshirk, Nov 9, 2012
    #47
  8. salvager

    salvager Chieftain

    Joined:
    Nov 9, 2012
    Messages:
    1
    I'm getting the same graphical issues. Anyone know if there's a fix?
     
    salvager, Nov 9, 2012
    #48
  9. The_J

    The_J Say No 2 Net Validations Retired Moderator Supporter

    Joined:
    Oct 22, 2008
    Messages:
    30,844
    Location:
    Germany / Netherlands
    Yeah, try the advice from the post above ;).
     
    The_J, Nov 9, 2012
    #49
  10. MisterBoomBoom

    MisterBoomBoom Chieftain

    Joined:
    Nov 10, 2010
    Messages:
    587
    Ok. I just updated my Intel Graphics driver to the latest version. Still get the crash screen at startup upon selecting DX11.

    Here's new: View attachment DxDiag.txt
     
    MisterBoomBoom, Nov 9, 2012
    #50
  11. The_J

    The_J Say No 2 Net Validations Retired Moderator Supporter

    Joined:
    Oct 22, 2008
    Messages:
    30,844
    Location:
    Germany / Netherlands
    Try DX9, the smear should be gone (if everything worked; EDIT: DxDiag says it has been updated correctly).
     
    The_J, Nov 9, 2012
    #51
  12. Jeff1787

    Jeff1787 Sarge

    Joined:
    Jun 4, 2003
    Messages:
    574
    Location:
    The Dog House
    The new patch is the problem. I'm not changing anything; because the game ran fine until the latest patch. I just won't play the game until they update the patch.
     
    Jeff1787, Nov 9, 2012
    #52
  13. OrcusKing

    OrcusKing Chieftain

    Joined:
    Jun 27, 2012
    Messages:
    12
    Does anyone know how I fix the graphics problem with the GeForce GTX 480?

     
    OrcusKing, Nov 9, 2012
    #53
  14. MisterBoomBoom

    MisterBoomBoom Chieftain

    Joined:
    Nov 10, 2010
    Messages:
    587
    ^^^THIS. Worst patch ever. [pissed] I'm done!
     
    MisterBoomBoom, Nov 11, 2012
    #54
  15. Adjuvant

    Adjuvant Chieftain

    Joined:
    Jul 23, 2011
    Messages:
    1,474
    Not to be a jerk, and maybe this isn't helpful to say, but if it was "just the patch causing problems", no one would be playing. I've experienced no problems. Thousands of people are playing Civ5 through steam.
     
    Adjuvant, Nov 11, 2012
    #55
  16. Nasih

    Nasih Chieftain

    Joined:
    Jan 6, 2008
    Messages:
    3
    I have the same problem as many people I have seen post regarding the most recent patch. After a few turns, gray tiles stop rendering, then they soon just stay black with red dots. I'm disappointed, since I was excited about the patch. It is almost unplayable this way. I hope it is fixed soon. Here is my dxdiag. Is there a problem I can fix on my end? Actually, if there are any other tips based on this, I would appreciate that, too. Thanks.

    Spoiler :
    Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.120926-1855)
    Language: English (Regional Setting: English)
    System Manufacturer: INTEL_
    System Model: DX58SO__
    BIOS: Default System BIOS
    Processor: Intel(R) Core(TM) i7 CPU 970 @ 3.20GHz (12 CPUs), ~3.2GHz
    Memory: 8192MB RAM
    Available OS Memory: 8182MB RAM
    Page File: 3495MB used, 12878MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.02.9200.16384 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 570
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 570
    DAC type: Integrated RAMDAC
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_10DE&DEV_1081&SUBSYS_83831043&REV_A1
    Display Memory: 4049 MB
    Dedicated Memory: 1233 MB
    Shared Memory: 2816 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: SyncMaster
    Monitor Id: SAM05A7
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HDMI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.0697 (English)
    Driver Version: 9.18.13.697
    DDI Version: 11
    Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
    Driver Model: WDDM 1.2
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Driver Attributes: Final Retail
    Driver Date/Size: 10/10/2012 21:23:48, 18252136 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-53C1-11CF-4A71-8EA31CC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x1081
    SubSys ID: 0x83831043
    Revision ID: 0x00A1
    Driver Strong Name: oem47.inf:0f066de31c0bbd55:Section079:9.18.13.697:pci\ven_10de&dev_1081
    Rank Of Driver: 00E02001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_NoFGT
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
     
    Nasih, Nov 11, 2012
    #56
  17. Glassmage

    Glassmage The Desert Flame

    Joined:
    Apr 23, 2011
    Messages:
    1,623
    Location:
    USA
    Here is mine same black and red spots problem

    Spoiler :
    ------------------
    System Information
    ------------------
    Time of this report: 11/11/2012, 13:05:42
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
    Language: English (Regional Setting: English)
    System Manufacturer: Alienware
    System Model: Aurora-R3
    BIOS: BIOS Date: 05/25/11 09:41:30 Ver: 04.06.04
    Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
    Memory: 8192MB RAM
    Available OS Memory: 8174MB RAM
    Page File: 5320MB used, 11025MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: 120 DPI (125 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 580
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 580
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_1080&SUBSYS_086A10DE&REV_A1
    Display Memory: 4048 MB
    Dedicated Memory: 1488 MB
    Shared Memory: 2560 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Dell ST2420L(Analog)
    Monitor Model: DELL ST2420L
    Monitor Id: DELA066
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HD15
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.0697 (English)
    Driver Version: 9.18.13.697
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 10/2/2012 14:21:00, 18252136 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-53C0-11CF-D771-67281CC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x1080
    SubSys ID: 0x086A10DE
    Revision ID: 0x00A1
    Driver Strong Name: oem156.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section078:9.18.13.697:pci\ven_10de&dev_1080
    Rank Of Driver: 00E02001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
     
    Glassmage, Nov 11, 2012
    #57
  18. The_J

    The_J Say No 2 Net Validations Retired Moderator Supporter

    Joined:
    Oct 22, 2008
    Messages:
    30,844
    Location:
    Germany / Netherlands
    Since it was mentioned here: Could somebody please try if enabling/disabling the gamecore threading in the ini makes a difference?
     
    The_J, Nov 11, 2012
    #58
  19. Quiet Man

    Quiet Man Chieftain

    Joined:
    Mar 25, 2004
    Messages:
    33
    Tried that and had no luck.

    -----------------------------------------------------------------------------

    I agree with those here who are angry over these problems. If everything worked fine before the patch (as it did for me--mods, drivers, and all) why should we (the customers) be required to jump through hoops to make the patch work? Undo it, fix it, and re-release it as a "voluntary" patch when you are sure it works.

    Another thing about drivers. I tried installing the drivers from Dell and received a message saying that I have newer drivers already installed. Now what? :crazyeye:
     
    Quiet Man, Nov 11, 2012
    #59
  20. dshirk

    dshirk Firaxian

    Joined:
    Oct 31, 2005
    Messages:
    819
    Could you please take a look in the Civ V root folder and see if there are any .mdmp files that have date/time stamps that match your most recent crash? If there are, I would love to take a look. Thanks.
     
    dshirk, Nov 13, 2012
    #60
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