How important is it for Firaxis to admit mistakes or acknowledge failure?

Firaxis needs to apologize because:

1) Not apologizing means fixing major issues and including the fixes as an expansion.
2) Apologizing means fixing core issues free of charge.
 
VI wasn't bad, but even at launch Beach had already overstayed his welcome. The board gamification of Civ was not a favored direction, but it was tolerable the one time. The weak launch for VI should have signaled "good try, next!"
lol. I really don't like VI, but even I have to disagree with that nonsense. It turned out to be by far the most successful civ game, even 4x game, of all times.
 
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