Need Help! Leader-Screen Error!

OpusM

Chieftain
Joined
Jul 23, 2013
Messages
1
Hello dear friends of Civ 5.

Today I really need your help, because it seems I'm getting quite insane.
As most of you will know there are quite a few problems with the Leader Screen and I've read and done almost everything I've found on this topic.


My data:

Windows 7
Geforce GTX 660 Ti
Intel i5 3.4 GHz
Civ5 + GK + BNW


My specific problem is the following:

If I start a new game with any Civ and I first encounter a leader of a foreign faction there are two different things that could happen to my game:

1. If I run under DX9: The leader-screen opens but is filled with white and red squares.

2.If I run under DX11:
The game freezes and I get the message:
FGX Renderer 11::Present failed hr= DXGI_ERROR_DEVICE_REMOVED



I only get this error when I encounter another leader and it happens always while loading his screen.
I reinstalled my driver and I changed "AllowSM50 = 0" in the dx 11.ini. Still theres this problem and I dont know why.

In no other game I get this error and really only when I encounter a Leader.

I also uploaded my dxDiag if it is of any use to someone.

I would greatly appreciate it if anyone could help me out. I love this game and this error ruins my day. :(

Best regards and thank you so much.

Opus
 

Attachments

I really don't know what to tell you other than that you could try validating the game cache. If you want to do that, go to your Steam games library, right click on Civ5, then click properties. On the window that appears click the local files tab, and then click the button that says "Verify Integrity Of Game Cache". If that doesn't work, you could just try reinstalling the game if you haven 't already done that.

Sorry I can't be of more help to you. :(
 
There could be a conflict between the Nvidea and HD4000. You may need to go into the Nvidea settings and turn off optimization. You can try to disable the HD4000 altogether, in the bios?
 
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