need help

[firehawk1120]

Ok, I bought Civ 4 on Ebay and am in contact with the owner regarding the issue but thought I might try someone here for some help.

They put the game up for sale because they thought their computer couldn't handle the game system requirements. I put the game in and got the catastrophic error when installing disk 2.

I know there is an issue with the disks, but the A-holes at best buy, compusa, circuit city won't exchange the game without a receipt even though I want the same title.

SO, my question is if anyone has installed the game and is either finished playing it or isn't planning on returning it if I can get a copy of your receipt or your phone number so they can look it up in the system that it was purchased at best buy, or compusa I would greatly appreciate it so I can exchange the game.

If not the original seller said she could do it but not til the beginning of Dec. because of Turkey day and traveling.

Thanks if you want to call me first I'll be happy to PM you with my number to discuss further.

GENE

 

[crunch]

You might wish to try to copy the contents of the CDs to your hard drive. If this succeeds, you could install by running the setup.exe on the hard disk. Also, try cleaning the CD gently.

 

[sycodude2]

Interesting, upon my entering of Disc 2 the computer locks up (there is no "catastophic" error message) and I have to ctrl+alt+del. Maybe exchanging the game will solve it?