Zizon
Chieftain
I couldn't find it. Even with hidden files and folders viewable and after searching the entire computer for 'installshield' nothing came up. There's no folder named 'Program Files'?
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- Thread starter Zizon
- Start date
Furiey
No Longer Just Lurking
Program Files is a standard windows folder. What folders do you have in the top level of your C drive? Program Files should be there along with the Windows folder and maybe a few others.
Zizon
Chieftain
Ah, thank you! I was looking in the wrong area. Well that's embarassing...
Zizon
Chieftain
I've deleted everything and still when I put in the bts disk there is no install option, only play.
did you restart the computer yet? if not try that and try the install...
Zizon
Chieftain
I tried it and it still only had the option of 'play'
Furiey
No Longer Just Lurking
Is this a 64 or 32 bit OS?
Zizon
Chieftain
thirty-two.
Furiey
No Longer Just Lurking
It still sounds like the installshield Installation Information folder for BTS has not been deleted.
Check that you have deleted this folder:
C:\Program Files\InstallShield Installation Information\{32E4F0D2-C135-475E-A841-1D59A0D22989}"
you must show hidden files and folders to see it.
Check that you have deleted this folder:
C:\Program Files\InstallShield Installation Information\{32E4F0D2-C135-475E-A841-1D59A0D22989}"
you must show hidden files and folders to see it.
Zizon
Chieftain
I deleted it.
Zizon
Chieftain
Any other ideas?
DarianD
Chieftain
one thing i did when trying to delete BTS from my system to do a reinstall (I'm not a computer expert either Zizon) was running a search (Start>Search) under Beyond Sword to see if I missed any files. BTS for some reason likes to spread the files out all over your pc. Hope this helps.
Furiey
No Longer Just Lurking
Try renaming the InstallShield Installation Information folder temporarily (eg: add a 2 to the name so you can easily change it back again). Does it still give you the play option then?
Zizon
Chieftain
No, it still only has 'play' avaliable.
are you familiar with registry editing?
Zizon
Chieftain
No. Is it difficult?
no but if you make a mistake you are quite capable of making it impossible to boot your computer - thats why I am hesitant to tell people to edit their windows registry if they do not know what they are doing.
Is the game listed as installed in the windows control panel -> software screen?
Is the game listed as installed in the windows control panel -> software screen?
Zizon
Chieftain
In 'Programs and Features' there is 'civilization 4'. When I try to uninstall it nothing happens.
get
ccleaner
click on tools
in the uninstall list locate the game
click on run uninstaller
if that doesn't work
click on delete entry
then restart the computer and see if it allows you to install, if not:
use ccleaner again, click on registry, click on scan for issues, you can then just click on fix selected issues and fix all - but it will prompt you to make a backup you should do that.
After that is done, restart again and see if it allows oyu to install now.
If it still doesn't I'd recommend to manually remove some entries from the registry. But note that I will likely not respond prior to Sunday night
ccleaner
click on tools
in the uninstall list locate the game
click on run uninstaller
if that doesn't work
click on delete entry
then restart the computer and see if it allows you to install, if not:
use ccleaner again, click on registry, click on scan for issues, you can then just click on fix selected issues and fix all - but it will prompt you to make a backup you should do that.
After that is done, restart again and see if it allows oyu to install now.
If it still doesn't I'd recommend to manually remove some entries from the registry. But note that I will likely not respond prior to Sunday night
Zizon
Chieftain
I downloaded ccleaner and tried unistalling, deleting, then scanning and fixing and when I tried to run bts it still only had 'play' avaliable. So, on to registry?
