Amazon Troubles

[12Voltman]

Holy *&^(#@ - it looks like my game has been delivered! How the hell am I supposed to get any work done? I may have to clear off my afternoon meetings and get outta' here.

Date Time Location Event Details
Oct 28, 2005 12:10:00 PM ROSWELL GA US Delivered

 

[White Elk]

Right On! That inspired me to check on mine.

No change to C4, it's still in "Carrier notified to pick up package" mode. But AoeIII has been changed to estimated delivery of Nov 2-7. WTH?? Other retailers can promise it in days.

 

[12Voltman]

Right On! That inspired me to check on mine.

No change to C4, it's still in "Carrier notified to pick up package" mode. But AoeIII has been changed to estimated delivery of Nov 2-7. WTH?? Other retailers can promise it in days.

Sorry to hear that - did you have 2 day ship or standard? Regardless, I feel your pain.

 

[DjPiLL]

Got mine delivered today and guess what.... I think i have a bad *$#^%#*$ Disc 2!

The install gives me a CRC error at about 95% installation finished!

Can't play the damm game! UGH!

 

[bio_hazard]

Mine was scheduled for pickup yesterday and is in route today.

This should be interesting. I ordered with 3-5 day standard shipping. It shipped late yesterday or early today from Richmond California. Its being delivered to Berkeley California, which is about 5 exits away on Interstate 80. Any bets as to when I actually get it, and where it will go before it shows up?

 

[12Voltman]

Got mine delivered today and guess what.... I think i have a bad *$#^%#*$ Disc 2!

The install gives me a CRC error at about 95% installation finished!

Can't play the damm game! UGH!

Dude. You're freakin' me out.

 

[White Elk]

Sorry to hear that - did you have 2 day ship or standard? Regardless, I feel your pain.

Standard. If I'da gone next day I may have had C4 today. But Aoe hasn't even shipped. Yet I can't cancel the order or upgrade the shipping. Arghh. I've learned my lesson by getting an elementry lesson in patience.

Mine was scheduled for pickup yesterday and is in route today.

This should be interesting. I ordered with 3-5 day standard shipping. It shipped late yesterday or early today from Richmond California. Its being delivered to Berkeley California, which is about 5 exits away on Interstate 80. Any bets as to when I actually get it, and where it will go before it shows up?

My money's on Tuesday.

 

[DjPiLL]

Dude. You're freakin' me out.

Not even joking. I am trying to install it on a different PC now. I am going to post a screenshot of the error if it comes up again.

I am so livid right now cause its not even like i can return the special edition to amazon and buy a SE version at a local store.

 

[logical_psycho]

This is exactly the reason why I don't pre-order games anymore. I remember when I pre-ordered GTA: San Andreas it was in stores everywhere already, but I recieved mine a week later... I couldn't cancel it and it was already paid for, so I had to wait for my copy. It rarely happens that a game sells out the first day anyway, especially with Civ4 I didn't expect that to happen,because even though it is quite a popular game, it isn't really one that all 12 year olds want to have right away.

 

[bio_hazard]

@ white_elk yes- that's the earliest estimated date Amazon gave me (range was nov 1-3). I know I shouldn't get my hopes up that it will get here earlier... but I am anyway. I had no idea it would be shipping from so close- what a waste.

 

[SOU-Alum]

Mine has gone from Reno, NV to Portland, OR (where I live) in about 13 hours. I requested next-day air.

A couple of hours after the tracking statement from UPS said it was on a truck, I got an email reply back from Amazon stating that...

"However, in checking the order I found that it was delayed in our
fulfillment center, and actually shipped out on October 27, 2005 via
Next Day Domestic. We are very sorry for this delay.

These shipments usually take 2-3 to be delivered.

Although this time has just passed, we would like to ask that you
wait until close of business on October 29, 2005 for your shipment to
arrive. It's been our experience that the majority of late packages
arrive just a day or two after the expected delivery date. "

The best part? My Amazon account STILL stays the estimated delivery date is the 25th...

Way to go Amazon Customer Service Gold star's all around.

Do they even read the emails that customer's send them?

 

[12Voltman]

Not even joking. I am trying to install it on a different PC now. I am going to post a screenshot of the error if it comes up again.

I am so livid right now cause its not even like i can return the special edition to amazon and buy a SE version at a local store.

Not sure if it will help, but maybe the take2support could help you out faster than doing anything through Amazon. Sorry man, I hope you get it worked-out.

US Support
Phone: 1-866-219-9839
Email: usa@take2support.com

 

[White Elk]

@ white_elk yes- that's the earliest estimated date Amazon gave me (range was nov 1-3). I know I shouldn't get my hopes up that it will get here earlier... but I am anyway. I had no idea it would be shipping from so close- what a waste.

Hehe You could have walked there and back and been playing for days... Nah, By all rights you could really have it by tomarrow. Your fortunate in that Berkely is a major distrubution point as well as the final destination. That means your package won't be routed past you and then back again. As has happend to me in some rural locals. So your biggest hurdle in obtaining it this weekend will be weither there is room for your economy priority package on the truck leaving Richmond today. Good luck

 

[rainmaker]

I did get some good news from Amazon (not GEICO). Origonally they said it was to ship on 11/1 and arrive on 11/12. It was picked up by UPS on 10/27 and will arrive from Nevada to Florida on 11/3. Not great but free ship and not 11/12. Maybe all the cancellations freed up a game for me. Thanks

 

[bio_hazard]

@ white elk- the sad part is that I actually live in Richmond! We don't have a safe place to leave packages so I sent it to my (old) work address, which of course won't take packages on the weekend...

Whatever- i guess i could have cancelled on Mon or Tue when the shipping delay was first announced. I can't make it to a store during the week but I probably could have gotten EBgames or gamestop to hold a special edition until the weekend. Amazon is going to end up being $5 cheaper, so I can pay for the $5 in beer that I'll be drowning my sorrow in this weekend...

I just hope the disks work...

EDIT: The USPS says it was delivered today, although no word yet from Amazon.... LOL. Good thing I didn't pay for overnight! The only potential snag is if it is stuck somewhere in the campus mail system. Otherwise, I can sneak in tomorrow and get it. wuhoo!

 

[DjPiLL]

Not sure if it will help, but maybe the take2support could help you out faster than doing anything through Amazon. Sorry man, I hope you get it worked-out.

US Support
Phone: 1-866-219-9839
Email: usa@take2support.com

Well to my surprise... i tried installing on another PC and it installed fine. I then decided to get creative... I shared the CD drive on that PC... and did a network install to my laptop and that worked.

Very strange. Makes it sound like I might have issues with my DVD drive... but I do computer work for a living and I could swear up and down my DVD drive is fine.

Anyway... i got it installed. Since disc 1 worked... i have no problem playing the game.

Now its time to master it.

 

[henry k c]

I have the exact same shipping problem. My disk took until thursday to ship. Still, I'm never ordering from those ****ers again. I paid for 3-5 day, not 9 day shipping. At least I know i'm not the only one suffering....

 

[White Elk]

Yeeees! C4 was less that 50 miles away at O600 hrs. It left early enough to avoid any Seattle traffic, and if it comes directly to my local suburban post office and avoids the city of Everett; then theres half a chance that it'll be loaded onto todays truck and delivered to me Today! Whooopeee!!! But at least by Monday I'm sure. Whooopeee!!!

My Civ4 order went rather quickly actually.
Despite the conflicting order status data I received while checking on its progress. :shakehead

CivIV ordered on Oct 25th ~ est to ship by Oct 29-30th ~ est delivery Nov 1-2nd
Actually shipped on Oct 27th ~ less than 50 miles from destination on Oct 29th ~ Delivered on Oct 29th

It was my AoeIII order that was mucked up

AoeIII ordered on Oct 25th ~ est to ship by Oct 27th ~ est delivery Oct 31 - Nov 2nd
Actually shipped on 28th ~ est delivery Nov 4th (UPS) / Nov 7th (amazon)
Departed Horsham PA at 03:39 Oct 29th and is in transit to Seattle WA

On Oct 28th I check the order status at amazon and discover that it hasn't been shipped yet and that another five days has been added to the estimated delivery. A couple hours later I get the email saying that my order had been delayed and shipping was now estimated for Nov 7th. So long Nov 2-6th. Arghhh! Ten more days! Unacceptable. I sent them an email saying that the a Nov 7th delivery was a week too late, and that I was considering their option of canceling the order by failure to accept delivery; but first I wanted to see if I could upgrade my shipping from standard (3-5 days) to 2nd day.

Three hours later, I receive an email stating that my order had been shipped and was estimated to arrive on the 7th. Huh? With sundays excluded, that would be a 3-8 day delivery. UPS however estimates Nov 4th. Now That would be a 3-5 day delivery. Sheeez amazon, the USPS and UPS work saturdays didn't ya know Anyway, the order turned out to take three days to ship and I'd wager a bunch of hot air that it will actually arrive by Nov 2nd. Which would put it here within the original estimate. lol

The amazon misinfo sux. So does it's logistics chain. I'd rather do my online purchasing of music, books, and games with companies that have regional 'brick and mortar' outlets. For all the obvious reasons.

 

[THARN]

I friggin ordered on Oct 6TH- and the order still hasn;t shipped- lmfao.
I never pre-order over the internet if I want to get a game the first day- I wasn't that in a rush to get civ 4-so i figured I'd trade a few days to get a good price and pre-order addition...
a few days.. not a few weeks!! lol..just call me Schleprock~ Wowsy F'n Woo

 

[Loopy]

Finally got my copy 15 minutes ago. Ordered first week of October with free ground shipping. Shipped out of they Kentucky warehouse 5 hours SW of me on the 27th. 2nd day delivery and on Saturday to boot. USPS tracking sucks though -- it says it's still in KY despite being in Columbus.