Freeze/Crash/Reboot

DONT CLICK THAT LINK!!!!

I get a virus pop-up when I click on it.

Says it contains Downloader.trojan virus!!!
 
Really? Because it's AMD's forums. Exceptionally strange. I'll disable the hyperlink, though.
 
I ran a scan after I got those warnings and found 4 infected files. Might want to do a scan stanley...
 
Ok. Any word from BFG or Firaxis about a time frame so we can play Civ4? Or did we just get the standard, "We are aware of the problem." delay tactic?
 
Apologies to those who were affected by the AMD forums link. It seems that AMD had a problem with a cross-site scripting exploit that was redirecting clients to a file that exploits Microsoft's recently patched .WMF issue. They claim to have it cleared up now. I simply hadn't noticed because I use Firefox, and am all patched up.
 
Calder said:
Card temp. after reboots was 51C.
I've monitored temperature on my BFG 6600GT. It seems to go above 80C while Civving, but as soon as I Alt-Tab to the temperature display it starts dropping a degree or two per second. If you are waiting until Windows reboots, it has quite possibly dropped 30+ degrees!

I have a 2.6GHz P4 with 2GB RAM as well as the BFG Tech 6600GT (driver v81.98). It crashed everytime in 10-30 minutes at 1280 x 1024 (all options maxed), but played for 2 hours last night at 1024 x 768 with no other changes. My power supply is a pitiful 240W (less than that recommended by BFG Tech), but never had any troubles.

My symptoms were different though... the whole PC freezes without the onscreen garbage - it's like a screenshot of Civ! I get random bursts of "static" through the speakers though (4 or 5 bursts randomly spread over every 20 or 30 seconds until I reboot).
 
SMC I would say without a doubt most of your problems are related to your power supply. 240 is 20% under the MINIMUM specs for that card. I can see exactly why your card would be acting like this, however, mine and other's that have the same BFG 6800 GT OC should not be experiencing any problems with this game. Go get a new power supply and they can be pretty cheap and see if that fixes your problem.
 
Found this useful page for finding out the required power for whatever setup you have running. I would also be wary of getting cheap PSUs, they are not too reliable at times under stress. Make sure you get a good one with a good amp rating on the 12v rail, recommended ampage rating for decent graphic cards is 24A min, for SLI it's 35A min.
I would go for either Antec, Emermax, Tagan or Zalman as I have heard only good recommendations about them. If you're overclocking anything you want to start from around 350-400W to be safe.

http://www.extreme.outervision.com/index.jsp

Hope it helps you out.
 
the game installs with no problem but when i load to play it loads a quarter of the way then freeze and my system crashes... i installed the 1.52 patch and the loading went further (about half way) and the same results... my system meets all the min requirments so i think the problem is an issue with my ati video card. my dxdiag is attached. could anyone help?

Card name: ALL-IN-WONDER X600 Series
Manufacturer: ATI Technologies Inc.
Chip type: RADEON X600 PRO (0x5B62)
 
Thanks Raider62 & Zanmato. I've been meaning to get a new PSU for a while but didn't try to hard because World of WarCraft works perfectly at 1280 x 1024 with all options maxed.

I'll look into it again.
 
Looks like after a few months...THIS GAME STILL SUCKS. You'd think if they created hard lockups on a specific (popular) hardware device, maybe they'd try and fix it before...I duno....a few months go by.....guess not.
 
Exactly Combat, this is the reason I will no longer buy "new" games. Tired of this crap from every game developer. Gonna start using the 6 month rule. Like I said earlier not like I have some crazy setup. Asus Mobo, Amd chip, Nvidia Graphics card....Until we start not buying these buggered games until they work, they will continue to ship and sell untested products. The fact that the game disc is mislabeled (play/install are on wrong discs) tell me Quality Control is zero. No one in a Quality Assurance department should have let that slip through, which indicates to me that there was not a QA department. I mean damn didnt they even take 1 fininshed set of discs and try it out??? apparently not. Would have been hard to miss that error if they did.
 
I too am having issues with the 6800 GT OC card from BFG Tech. I play anywhere from 10 minutes to 2 hours (if I am lucky) and get the screen with the color artifacts and the 1 inch squared cursor that requires a manual shut down. I run a P4 2.4, 512 mb system with a Audigy 2 zs card. I was starting to thing it was the sound drivers from other threads I was reading. When I was running the game on my HP laptop it ran completely smooth until late in the game and then it would get a little laggy when there would be lots of units on the map but it was at least tolerable. Then I decided to move the game over to my desktop and take advantage of the surround sound and the better graphics card. Big mistake! Now I crash and have frustrations up the wazoo! I defragged the system. I have updated the video and sound drivers. I patched with the 1.52. Then I read the post from Raider62 that came from BFG essentially admitting that they know they are at fault and that the problem lies with them and the developers. Well there goes countless hours of my life I won't get back all because they released a game before it was really finished. I think I am with many of you and won't be buying anymore games till they pass the 6 month moratorium, have patches readily available, other suckers go through the headaches, and a price drop on the game is experienced. By the way, any word yet on whether or not the developers or nVidia or BFG have fixed this cluster?
 
Husky29 said:
.... By the way, any word yet on whether or not the developers or nVidia or BFG have fixed this cluster?


I'm hoping there will be some big announcement somewhere on the civfanatics homepage.

Funny how a fansite has more support for a game than the official site. It's always concerned me about this otherwise fantastic game. (That and I can't play it) rofl
 
First time poster here. With my Dell 2.4g/512m machine I thought I was well ahead of the minimum power necessary to run this strategy game. So, I went out and paid full retail for a newly released game, which I NEVER DO because I don't want to be the beta-tester. But, hey, it's Firaxis so I didn't think they would try and put one over on us. (Wrong!) I dutifully installed the 1.52 patch and have had nothing but trouble.

I turned all the resolutions to low, low, low everything. It still randomly crashes and I get error messages about video memory if I get any error message at all. Heck, I would go out and get memory or a new video card if that was necessary, but it seems they have released a stinker and it's not my problem. I have never seen these much bally-hooed wonder films. My machine won't play them. Even the intro is glitchy and runs very jerky. I knew from the beginning I was in deep trouble.

Note to Firaxis: This is a strategy game, not a first-person-shooter. We simple-minded users out here want to be able to play the game on common machines, like laptops for example. Don't you realize that a nice 3 or 4 hour flight is heaven with a laptop and a good civ game? No wives or children to interrupt!!! Why require a super-computer to run a clever, advanced version of chess? What were you thinking?

OK, at a minimum, I hope the next patch gets this thing down to running on machines available here on earth. The best of all possible worlds would be availability of a dumded-down version that would work on my 1.7g laptop. I don't need 3-D warriors standing on every square or bubbling oil patches. Glitch-free and crash-free gaming is all I ask for. It's not like you haven't had some experience in developing games that actually work!:)
 
Stanley9837 said:
Funny how a fansite has more support for a game than the official site. It's always concerned me about this otherwise fantastic game. (That and I can't play it) rofl


That tells you something about that Tech support....
 
I have similar problems with an ATI RADEON x700Pro (PCI xpress w/256 MB) and an ATI 9800Pro (AGP w/256MB). Machine is an Intel MB, P4 3.60GHz, 2 GB RAM, 2 SATA 160MB drives configured for RAID 0 and a stripe of 128k .

My problems are that the game GPFs or is rare cases ATI VPU recovers. These problems are not consistent with respect to time, sometimes a couple hours, sometimes days.

I believe my problems are related to memory corruption which is then written to disk, as I have seen MS set the checkdisk to run several times after the game blows up.

I find it hard to believe that this is a graphics related problem in the hardware as I play FarCry and Splinter Cell 3 at 1600 x 1200 with everything on high and AA at either 4x or 6x depending on the machine I am running on.

The graphics problems could be a result of XML being corrupted .... anyone else seen any XML corruption when this blows up? Anyone know if there is a bug in the MS XML parser that has a fix?
 
Rellik69 said:
I have similar problems with an ATI RADEON x700Pro (PCI xpress w/256 MB) and an ATI 9800Pro (AGP w/256MB). Machine is an Intel MB, P4 3.60GHz, 2 GB RAM, 2 SATA 160MB drives configured for RAID 0 and a stripe of 128k .

My problems are that the game GPFs or is rare cases ATI VPU recovers. These problems are not consistent with respect to time, sometimes a couple hours, sometimes days.

I believe my problems are related to memory corruption which is then written to disk, as I have seen MS set the checkdisk to run several times after the game blows up.

I find it hard to believe that this is a graphics related problem in the hardware as I play FarCry and Splinter Cell 3 at 1600 x 1200 with everything on high and AA at either 4x or 6x depending on the machine I am running on.

The graphics problems could be a result of XML being corrupted .... anyone else seen any XML corruption when this blows up? Anyone know if there is a bug in the MS XML parser that has a fix?


Thats all way over my head... I dont get any of that. It just locks up and must be restarted using the power button.... BFGTech has acknowledged our problem (for what its worth) so I would say it is definitely card-driver-game problem. Now what specifically it is, I have no clue...
 
Raider62 said:
Thats all way over my head... I dont get any of that. It just locks up and must be restarted using the power button.... BFGTech has acknowledged our problem (for what its worth) so I would say it is definitely card-driver-game problem. Now what specifically it is, I have no clue...

My point is that you are assuming that this is an Nvidia / BFG specific problem. However there are people having similar crashes due to some sort of video problem with other cards. The symptoms may be a little different, but they will crash sometimes in 20 mins and other times in hours or days. I am not saying that BFG doesn't have a problem with how they are handling a certain condition, I am saying that other video cards with other drivers are also experiencing issues with possibly this same condition. The only constant is that we are all running Civ 4 with 1.52 patch.

I have noticed thatwhile playing a huge game run in marathon mode my machine will eat up about 600MB or RAM within an hour or so. This value slowly grows over time so there is a definate memory leak or just plain bad architecture (until you eventually crash). Sometimes after the game crashes I cannot open certain XML files if I imediately try to re-load the game. However, if I reboot the game loads just fine. Obviously the game's XML cache is becoming corrupt. If the game crash happens to be while in the middle of auto-saving the game, I have seen the saved game be corrupt on disk.

The question is, Is the corruption causing the game to crash by sending bad data to the video card driver, or is the crash causing the corruption.
 
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