Game crashes during ranged attacks

[Aelfrey]

Is there a fix for this yet? I really want to play. D=

 

[bfairin]

I can't play the game anymore after the last patch. When I get to a point in the game when I have to use a range weapon (Archer, Tireme or City) the game freezes my computer. It doesn't kick me to my desktop nor does it even allow any keyboard functions to work so I can get out of it. Just hangs there with the red arrow "arced" over. Help! I haven't been able to play for two weeks. I have tried checking for updates on all drivers, everything's up to date.

 

[bfairin]

I saw one post back there that someone said it's a problem with Dx9 and ATI software, which of course is what I have. There is also some discussion about using DX11 and have DX11 on my computer but when I get to the start screen which asks which one I want to use DX9/DX11 or now Win8. the DX11 box is not available and says it's "not supported on this platform".

 

[The_J]

Please check if Steam or Civ5 have been installed in some sort of compatibility mode.
How? Right click on the Steam or Civ5.exe, go to properties, then to the tab "compatibility", and see if there's the box ticked for compatibility mode.

 

[bfairin]

When I checked the compatibility, all options were grayed out and only Win7 was checked. I sent a message to 2K Support. Still waiting for a reply.

 

[Batmantis]

In case any devs were wondering, the latest hotfix has fixed the crash issues for me. I still can't play very well in DX11 (because of the flickering, and I used to play it fine, pre-GK). But, I realize that some recent changes to the rendering engine mean I might be stuck at DX9 anyway.

That's okay though.

 

[Aelfrey]

Well, the recent update fixed the problem! Yay!

 

[babakahmadi]

Is there a bug taken on this from the developer? I don't see it in this forum's bug list.

Unfortunate that my favorite game of all time no longer works for me; kind of bummed out since I went back to play after a long time (

 

[babakahmadi]

Well, the recent update fixed the problem! Yay![/QUOT

 

[alireza1354]

2016 game still crashes at ranged attacks

updated to newest drivers, divx 10/11, compatibility to windows 8 doesnt work