Game freeze/BSOD on Vista, Display Adapter error suspected

[MalleusManus]

Hi folks,

I have Civ4 Gold and BTS. I notice in both fullscreen and windowed view my textures tend to "explode" out as the game progresses - a little triangle will snap out an edge of the screen from a given figure and then go away. After a while one of the following will occur:

- BSOD - error is not handy, but something about display.
- Computer freezes completely, can't even alt-tab or ctrl-alt-del.
- Left monitor will display "Over Range" error and then both monitors will shut down.
- The monitor will flash and Vista will display an error much like: "Display driver stopped responding and has recovered." This will continue until finally one of the above outcomes occur.

I have dual monitors, am running Desktop Earth, sidebar, and CivIV. I use an X1300 ATI card, and yes, the drivers are up to date. This is the only game that has this error, and I run some fairly graphics intensive games.

The computer is a dual core 1.8 gig from HP, and I have 2 gigs of RAM.

Thoughts? This sure sounds like graphics card issues, but I can't find any information about how to fix.

 

[ori]

could you post the error message of the blue screen? it should be logged in wondows event viewer

Welcome to CFC

 

[MalleusManus]

I'll take a look when I get home from work. Thanks ori!

 

[MalleusManus]

Have not BSODed since but here is my DXDiag.

 

[MalleusManus]

I went through my Event Viewer, and didn't see anything related to the BSOD - this is the error I get fairly regularly though (100% of the time, around 10+ mins of play):

Warning 7/31/2008 6:30:05 PM Display 4101 None
System

- Provider

[ Name] Display

- EventID 4101

[ Qualifiers] 0

Level 3

Task 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2008-08-01T01:30:05.000Z

EventRecordID 119920

Channel System

Computer PrimeMover-PC

Security


- EventData

atikmdag

 

[ori]

its a driver issue, see
http://technet2.microsoft.com/windo...dc0c-44db-84d2-db0ad0be70dd1033.mspx?mfr=true
http://technet2.microsoft.com/windo...dc0c-44db-84d2-db0ad0be70dd1033.mspx?mfr=true
http://www.microsoft.com/whdc/device/display/wddm_timeout.mspx

anyways: here is a newer driver for your card, try that
http://game.amd.com/us-en/drivers_catalyst.aspx?p=vista32/common-vista32

note: I checked that it is for your card - but you should also. It is for Vista 32bit - if you run 64bit you'll need a different one

 

[MalleusManus]

Appreciate the help. New driver and turning off Desktop Earth has stopped the crashes, though I still get graphic glitches.