Help ASAP - Bad Pool Caller

[Godwynn]

When I startup my computer I receive this message on a blue screen o' death:

A problem has been detected and Windows has been shut down to prevent damage to your computer.

BAD_POOL_CALLER

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:

*** STOP: 0x000000c2 (0x00000043,0xc2c14000,0x00000000,0x00000000)

I tried loading in Safe Mode and passed the welcome screen in Windows XP SP1 it still bumps me to this screen. Arg.

 

[Godwynn]

Now my computer won't even get to the blue screen it gets stuck on a black one with no options or menus!

I might be working off my dad's computer for a while.

 

[Turner]

Microsoft support article on it. Dunno if it'll help you tho, if you can't even boot.

Edit: This might be helpful too, if you can get into the 'puter.

Error Message:
STOP: 0x000000C2
Translation:
A device driver has caused a WinXP kernel error.

Solution:
A device driver has caused a conflict with the kernel in WinXP, which is the heart of the operating system—the most important code that is used to run applications and manage memory. A device driver error is like a faulty part on an automobile: The best way to get the operating system running again is to remove the driver. Unlike the “Stop: 0x9F” error in WinXP, which unsigned drivers can cause, a signed or unsigned driver can cause the “Stop: 0xC2” error. The best method for resolving this problem is to think about any new programs you have installed recently or new hardware devices that you have attached and that have installed a driver automatically. Try uninstalling any new programs you’ve added recently (by using the Add Or Remove Programs control panel) and unplug any hardware devices. Reboot your computer.

 

[Godwynn]

The Dell Tech Support guy told me my video card is bad I figured that I would see anything if it is bad. So he shipped me out a new one to install myself... there's some good news.

I no longer got the blue screen and windows would not even boot, nor would I get the Windows XP screen. Could this really be a video card problem?

 

[Turner]

Well, if it isn't, at least they're not sending the video card out on your dime.

(They're not, right?)

 

[Godwynn]

Well, if it isn't, at least they're not sending the video card out on your dime.

(They're not, right?)

It's on their dime.

How do you create a boot disk on Windows XP? I can remember a button somewhere that you insert a disk into the A drive and it would create a boot disk for you but it seems to be gone. Where is it? If I can access my Windows I think I can solve this problem.

 

[Godwynn]

So I used Windows boot disks and a boot CD and still nothing except this after I finished all of the Windows boot disks:

Stop: c0000221 Unknown Hard Error

\systemroot\system32\ntdll.dll

 

[Turner]

Have you tried repairing XP using the recovery discs? There should be a non-destructive rebuild option.

 

[Godwynn]

Have you tried repairing XP using the recovery discs? There should be a non-destructive rebuild option.

I only have one CD and it gave me no option for that. I cannot even access my harddrive through DOS-prompt. Working off of my pop's computer is gonna get old real fast.

I also know that a new video card will not fix this problem. I know it, I can feel it.

Lovely this is mid-term week and mine is stuck in there.

 

[Turner]

If you really need into the hard drive, unmount it from your computer, and mount it in your dad's. You'll need to turn it from a master to a slave, but the documentation for that should be on the back of the hard drive. There's a jumper setting for it.

 

[Godwynn]

If you really need into the hard drive, unmount it from your computer, and mount it in your dad's. You'll need to turn it from a master to a slave, but the documentation for that should be on the back of the hard drive. There's a jumper setting for it.

Thank you kind sir!

I received the new Video Card today and it didn't fix the problem. Damn Dell tech support.

 

[Godwynn]

I just had to do system restore. I lost everything. Good thing my friend backed up my Mid-term. Now I gotta find that disc to Microsoft Word.