I'm curious: Is there anybody whose games do NOT crash post-1.0.0.38 patch?

[CaptainPatch]

It seems that with the 1.0.0.38 patch, a large number of people have started to experience crashes. So many that it makes me think that the patch contained a terminal bug. But if that was so, I wonder if most everybody else that is NOT complaining on the forum also experience crashes, so are now sitting silently on the sidelines just waiting for the inevitable new fixit patch. If that IS the case -- EVERYBODY's games have started crashing -- I would want Firaxis to at least be civilized enough to "own their mistake" and just announce that they are aware of the problem and are feverishly working to correct the bug. OTOH, if it is just a relatively small percentage of users that are experiencing crashes, I'd like to know in what way our systems and game settings differ from those whose games never crash.

 

[firefall]

Yes - I haven't been able to complete a game since the patch - I encounter crashes every time I try to (a) Liberate a City; (b) Grow past 26 cities (though this might be turn-based, hard to say), (c) reach a religious victory. or (d) Try to use a nuke

 

[AmtrakQuebec]

I have had no problems whatsoever completing games since the patch... just won a Science victory in MP a few minutes ago and have won many others as well. If you want to compare systems, you first need to post yours.

 

[dexters]

There are two crash issues; one of the infamous crash on same turn bug, and the other is general instability and crashing as the game goes on and after a crash, one can reload the most recent autosave and play-on without the game crashing on that same turn, but it may crash again later.

The former I believe was a known issue since before patch that affects only specific games and likely requires a specific set of circumstances to occur.
The latter I've tended to notice and more of as I play more post-patch games on DX12 and may be related to a DX12 issue or general instability in the game introduced by the patch.

 

[Gedemon]

I've not experimented any crash so far since the patch in my own games, but even if I've played a lot of hours (maybe half in auto-play of full games) that doesn't means anything about the global stability of the game, it just means that it doesn't happen so much and/or that I was lucky enough to not trigger the conditions of a crash.

Because I do have seen more crash reports since the patch, and was able to test savegames from other players that do crashes on my PC, with or without dx12.

 

[CaptainPatch]

If you want to compare systems, you first need to post yours.

Here goes:
Windows 7 Ultimate 64-bit
Intel i7-4790K CPU @4.00 GHz (8 CPUs), ~4.0GHz
32Gb RAM
NVidia GeForce GTX 970
4 Gb VRAM

For what it's worth, the auto-detect states that my rig is in the 99th percentile (top 1% of performance capabilities).

 

[The Economy]

The patch has nothing to do with it. I had the typical 'crash during AI turn' before the patch, and declaring war on the crashing AI sometimes helped, sometimes it didn't. Right now I'm stuck in a game I don't want to end because of it. Haven't played in weeks, 60 bucks well spent jfc.

 

[AmtrakQuebec]

Here goes:
Windows 7 Ultimate 64-bit
Intel i7-4790K CPU @4.00 GHz (8 CPUs), ~4.0GHz
32Gb RAM
NVidia GeForce GTX 970
4 Gb VRAM

For what it's worth, the auto-detect states that my rig is in the 99th percentile (top 1% of performance capabilities).

A couple people who told me they've been having this issue since the patch also said they were using WIndows 7. I tried it on my Windows 7 box using a Save and sure enough it had problems but not my Windows 10 machine.

Obviously the sample size is not large enough but it is something to consider.

 

[CaptainPatch]

A couple people who told me they've been having this issue since the patch also said they were using WIndows 7. I tried it on my Windows 7 box using a Save and sure enough it had problems but not my Windows 10 machine.

Obviously the sample size is not large enough but it is something to consider.

Still, that would seem to be a good explanation for what is going on. New game designs are generally created using the newest OS and hardware available. In this case, there are some significant alterations to Windows post-7. The primary reason I have deliberately NOT updated past Windows 7 is because starting with Windows 8, Microsoft MASSIVELY commercialized the OS, constantly steering users towards opportunities to make Microsoft more money. More embedded advertising everywhere you look. More things to buy from the Microsoft app store. If anything, Windows 10 is worse than Windows 8. As far as I'm concerned, Windows 7 is quite stable and works just fine for what I do with it. I distrust Microsoft enough that I wouldn't put it past them to slip little programming booby-traps into 10 that assure programs run using earlier Windows versions WILL experience glitches. (So much for backward compatibility.)

 

[nuva]

I'm having this issue on Windows 10 on a machine that is basically top of the line:

Windows 10 (legit, with latest updates)
Intel i7 3770k 3.75GHz
12 GB RAM
MSI GTX 1070
8 GB VRAM

I can complete games but only if they are short/simple. I was in the middle of a Huge Island Plates game on normal speed and it's crashing around turn 670 each time it tries to process the Kongo's turn. 2K support is not being that helpful.

We're basically stuck waiting for the hotfix.

There were some complaints about Firaxis dropping the .38 update with no warning and I agree with that. This "radio silence" strategy is the mark of a company with amateurish customer relations. Somebody from Firaxis should be providing basic weekly updates on this issue (really it should be every few days considering the severity). Even if they don't have a meaningful update beyond "we're still working on it", it would be helpful for the community to be hearing that. I'm unimpressed.

 

[CaptainPatch]

I can complete games but only if they are short/simple. I was in the middle of a Huge Island Plates game on normal speed and it's crashing around turn 670 each time it tries to process the Kongo's turn.

You're doing better than I am. I started a third game, Marathon, on a Monstrous map with five civs (which should be LOTS of elbow room, but isn't). I hit Turn 170 and the CTDs started. reLoaded and made a couple of adjustments, but that only took me to Turn 171. The common denominator is/was when one of the AI civs tried to start a Diplo session.

I'm thinking that it's a memory limitation. The bigger the map, the greater the number of civs, the slower the game (Epic, Marathon, etc.), the sooner the program hits its "budget" limit of just how many things it can track simultaneously. Which suggests that at present, the game really can't handle anything >Huge (and then, not even that). Which sucks, because I really like having ENORMOUS worlds to run around in. To me, Huge feels like playing inside a sardine can. Doesn't matter what game speed you're using, by Turn 20 you WILL have to contend with at least one other civ, vying for the same space and resources.

 

[Siesta Guru]

Haven't experienced any myself, but I usually play smaller/shorter games, and rarely get all the way to the information era.

 

[grumpydude]

My last two games have broken on the verge of victory. I've been playing Monty, King difficulty, Large Map and Standard Speed. I get into the later eras when there's a hell of a lot of cities (mostly mine by now) and it seems the game just can't cope. In the last game I'd just defeated Pericles and was moving in on Japan and China for my first Dom victory and it's crashed. My rig isn't top spec but it isn't bad:

Windows 10
Radeon FX6350 six core
8GB Ram
NVidia GTX 1060 3GB

I haven't tried to reload this game from an autosave yet, but in the previous game it when I did it just crashed again at the end of my my turn even if I did different things on that turn. I had just earned two different great people at the same time on that one and thought it was that, but not the case this time.

I don't mind saying it's REALLY ****ING ANNOYING to spend so much time on a game and be unable to finish it, not once but twice. And if I go again am I going to get the same issue? Firaxis really need to sort this out fast because for me at least the game is completely broken at the moment, balance and AI issues aside.

EDIT: Autosave allowed me to play one more turn before it crashed again, this time while linking a Great General to a Machine Gun unit. I'm about 5 turns from the win.

 

[BrendanVI]

....
Windows 10
Radeon FX3650
8GB Ram
NVidia GTX 1060 3GB

hmmm...I have
windows 10
Amd fx 8350 4.0 ghz
16gb ram
Nvidia GTX 1060 3 gb

I wonder if the video card is the culprit. I sort of wonder if the AMD cpu is too, however AMD seems to endorse the game, so I assume they have made it compatible with their hardware.

 

[Gedemon]

You're doing better than I am. I started a third game, Marathon, on a Monstrous map with five civs (which should be LOTS of elbow room, but isn't). I hit Turn 170 and the CTDs started. reLoaded and made a couple of adjustments, but that only took me to Turn 171. The common denominator is/was when one of the AI civs tried to start a Diplo session.

I'm thinking that it's a memory limitation. The bigger the map, the greater the number of civs, the slower the game (Epic, Marathon, etc.), the sooner the program hits its "budget" limit of just how many things it can track simultaneously. Which suggests that at present, the game really can't handle anything >Huge (and then, not even that). Which sucks, because I really like having ENORMOUS worlds to run around in. To me, Huge feels like playing inside a sardine can. Doesn't matter what game speed you're using, by Turn 20 you WILL have to contend with at least one other civ, vying for the same space and resources.

I've done a lot of test games on modded map much bigger that the huge size and with all civs without any problem, the game can handle them.

now it's true that the huge map require a lot of VRAM, and some of the graphical option are also using a lot, but with your GPU, without using modded map sizes, it should not be the problem.

 

[blasto]

I never had a crash at all, before or after patch. Played many games and all maps and victory types already.

 

[beorn]

Never had a crash during the game, pre or post patch, on windows 10 (very good graphics card). However, I get lots of total freeze ups when trying to exit the game.

 

[BrendanVI]

....now it's true that the huge map require a lot of VRAM, ...

Sorry for asking, but when you say VRAM, are you referring to the Video Card Ram, or VRAM on the system. I have an SSD, and almost everyone recommends that I turn Virtual Ram off because I have SSD.

 

[Silmarillion]

I also just encountered a horrible crash! Was about to make a new topic to ask for help, but I hope it's OK to post it here (it's also not Late Game or on a Huge Map, contrary to most of the posts here). Attaching the save where, if I end the turn, it always crashes during the AI's turn (and gives me a "report your crash to Firaxis"-window which I've never seen before...)

Hope someone can take a look at it!

 

[BrendanVI]

I also just encountered a horrible crash! Was about to make a new topic to ask for help, but I hope it's OK to post it here (it's also not Late Game or on a Huge Map, contrary to most of the posts here). Attaching the save where, if I end the turn, it always crashes during the AI's turn (and gives me a "report your crash to Firaxis"-window which I've never seen before...)

Hope someone can take a look at it!

Yes It crashes on my system too. This is odd that its so early in game. Notice one thing similar with my game and with yours.
#1 sound cracks in turn generation before crash