Text Not Aligned Correctly And Some Not Displaying

[Stratti]

I reinstalled CIV4 ad BTS recently and found a few issues.

Firstly the menu screens are not aligned correctly text is being displayed outside of borders

Secondly certain text items like CUSTOM SCENARIO in the single player menu are not present instead something more complex is shown with words like TAG etc in it. Most items are shown but quite a few are showing names looking more like programming speak

Thirdly the sound isnt working correctly the music doesnt play during gameplay

Dodgy install? or something different

 

[Stratti]

I tried uninstalling and reinstalling Im getting the same problem

I removed all then just loaded Vanilla alone. The fonts and text is fine. I then reinstalled BTS and got the same problem. Also my Civics window will not work at all buttons are missing so that makes it hard to change civics

I hadnt patched Vanilla before installing BTS so that might be the issue. Currently Im very stressed as I love the game and need my fix. Is there are support email I can email??

 

[ori]

this really looks like a failed install and unfortunately just uninstalling does not remove all files, do the below - if you do not have warlords ignore those steps.
The official support is done by take 2 - you can contact them on their website, but their support is not always too helpful


install the most recent version of DirectX 9c from Microsoft

then do the following for a clean reinstall:

Uninstall and Reinstall Civ4 Warlords BtS :

Try to follow this order when doing stuff:
Use Control panel to uninstall Beyond the Sword, then Warlords, then Civ4
Delete "...\documents and settings\<username>\my documents\my games\sid meier's civilization 4" manually
Delete "...\documents and settings\<username>\my documents\my games\warlords" manually
Delete "...\documents and settings\<username>\my documents\my games\beyond the sword" manually
Delete "...\documents and settings\<username>\application data\my games\sid meier's civilization 4" manually
Delete "...\documents and settings\<username>\application data\my games\warlords" manually
Delete "...\documents and settings\<username>\application data\my games\beyond the sword" manually
Delete "...\documents and settings\<username>\local settings\application data\my games\sid meier's civilization 4" manually
Delete "...\documents and settings\<username>\local settings\application data\my games\warlords" manually
Delete "...\documents and settings\<username>\local settings\application data\my games\beyond the sword" manually
(note: application data is a hidden directory so you need to configure windows explorer to show hidden files, also these directories in application data are sometimes removed by the uninstall routine)
Delete "...\Program Files\InstallShield Installation Information\{CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8}" (Civ4)
Delete "...\Program Files\InstallShield Installation Information\{3E4B349F-10B5-4586-9D99-489A90A8B228}" (Warlords)
Delete "...\Program Files\InstallShield Installation Information\{32E4F0D2-C135-475E-A841-1D59A0D22989}" (BtS)
(note: InstallShield Installation Information is a hidden directory so you need to configure windows explorer to show hidden files).
Install Civ4, immediately patch it to 1.61 (download it fresh from here)
Install Warlords, immediately patch it to 2.08 (download it fresh from here)
Install Beyond the Sword, immediately patch to 3.13 (download it fresh from here).