Airlines Don't Want You to Know They Sold Your Flight Data to DHS (avoiding paywall)
A data broker owned by the country’s major airlines, including Delta, American Airlines, and United, collected U.S. travellers’ domestic flight records, sold access to them to Customs and Border Protection (CBP), and then as part of the contract told CBP to not reveal where the data came from, according to internal CBP documents obtained by 404 Media. The data includes passenger names, their full flight itineraries, and financial details.
CBP, a part of the Department of Homeland Security (DHS), says it needs this data to support state and local police to track people of interest’s air travel across the country, in a purchase that has alarmed civil liberties experts.
The documents reveal for the first time in detail why at least one part of DHS purchased such information, and comes after Immigration and Customs Enforcement (ICE) detailed its own purchase of the data. The documents also show for the first time that the data broker, called the Airlines Reporting Corporation (ARC), tells government agencies not to mention where it sourced the flight data from.
“The big airlines—through a shady data broker that they own called ARC—are selling the government bulk access to Americans' sensitive information, revealing where they fly and the credit card they used,” Senator Ron Wyden said in a statement.
ARC is owned and operated by at least eight major U.S. airlines, other publicly released documents show. The company’s board of directors include representatives from Delta, Southwest, United, American Airlines, Alaska Airlines, JetBlue, and European airlines Lufthansa and Air France, and Canada’s Air Canada. More than 240 airlines depend on ARC for ticket settlement services.
ARC’s other lines of business include being the conduit between airlines and travel agencies, finding travel trends in data with other firms like Expedia, and fraud prevention, according to material on ARC’s YouTube channel and website. The sale of U.S. flyers’ travel information to the government is part of ARC’s Travel Intelligence Program (TIP).
A Statement of Work included in the newly obtained documents, which describes why an agency is buying a particular tool or capability, says CBP needs access to ARC’s TIP product “to support federal, state, and local law enforcement agencies to identify persons of interest’s U.S. domestic air travel ticketing information.” 404 Media obtained the documents through a Freedom of Information Act (FOIA) request.
The new documents obtained by 404 Media also show ARC asking CBP to “not publicly identify vendor, or its employees, individually or collectively, as the source of the Reports unless the Customer is compelled to do so by a valid court order or subpoena and gives ARC immediate notice of same.”
The Statement of Work says that TIP can show a person’s paid intent to travel and tickets purchased through travel agencies in the U.S. and its territories. The data from the Travel Intelligence Program (TIP) will provide “visibility on a subject’s or person of interest’s domestic air travel ticketing information as well as tickets acquired through travel agencies in the U.S. and its territories,” the documents say. They add this data will be “crucial” in both administrative and criminal cases.
A data broker owned by the country’s major airlines, including Delta, American Airlines, and United, collected U.S. travellers’ domestic flight records, sold access to them to Customs and Border Protection (CBP), and then as part of the contract told CBP to not reveal where the data came from, according to internal CBP documents obtained by 404 Media. The data includes passenger names, their full flight itineraries, and financial details.
CBP, a part of the Department of Homeland Security (DHS), says it needs this data to support state and local police to track people of interest’s air travel across the country, in a purchase that has alarmed civil liberties experts.
The documents reveal for the first time in detail why at least one part of DHS purchased such information, and comes after Immigration and Customs Enforcement (ICE) detailed its own purchase of the data. The documents also show for the first time that the data broker, called the Airlines Reporting Corporation (ARC), tells government agencies not to mention where it sourced the flight data from.
“The big airlines—through a shady data broker that they own called ARC—are selling the government bulk access to Americans' sensitive information, revealing where they fly and the credit card they used,” Senator Ron Wyden said in a statement.
ARC is owned and operated by at least eight major U.S. airlines, other publicly released documents show. The company’s board of directors include representatives from Delta, Southwest, United, American Airlines, Alaska Airlines, JetBlue, and European airlines Lufthansa and Air France, and Canada’s Air Canada. More than 240 airlines depend on ARC for ticket settlement services.
ARC’s other lines of business include being the conduit between airlines and travel agencies, finding travel trends in data with other firms like Expedia, and fraud prevention, according to material on ARC’s YouTube channel and website. The sale of U.S. flyers’ travel information to the government is part of ARC’s Travel Intelligence Program (TIP).
A Statement of Work included in the newly obtained documents, which describes why an agency is buying a particular tool or capability, says CBP needs access to ARC’s TIP product “to support federal, state, and local law enforcement agencies to identify persons of interest’s U.S. domestic air travel ticketing information.” 404 Media obtained the documents through a Freedom of Information Act (FOIA) request.
The new documents obtained by 404 Media also show ARC asking CBP to “not publicly identify vendor, or its employees, individually or collectively, as the source of the Reports unless the Customer is compelled to do so by a valid court order or subpoena and gives ARC immediate notice of same.”
The Statement of Work says that TIP can show a person’s paid intent to travel and tickets purchased through travel agencies in the U.S. and its territories. The data from the Travel Intelligence Program (TIP) will provide “visibility on a subject’s or person of interest’s domestic air travel ticketing information as well as tickets acquired through travel agencies in the U.S. and its territories,” the documents say. They add this data will be “crucial” in both administrative and criminal cases.