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Zone-Alarm Freeze-Ups

Discussion in 'Computer Talk' started by Quintillus, Jul 12, 2007.

  1. Quintillus

    Quintillus Archiving Civ3 Content Supporter

    Joined:
    Mar 17, 2007
    Messages:
    6,354
    Location:
    Columbus
    I've been having significant trouble with Zone Alarm Pro Firewall locking up the CPU resources at start up for as long as half an hour. At first I thought this might be a contention with my Norton Anti-Virus 2006, as it's a known resource hog, but the problem continues even when my anti-virus is disabled, so Norton is not the culprit.

    The two processes locked in contention are zlclient.exe and vsmon.exe, both Zone Alarm processes. Neither will let me terminate it :(. So far I haven't found any way to solve the problem, not even through Googling. It really appears Zone Alarm is ignoring the problem. It's occured with both versions 6.5 and 7 for me.

    I stumbled upon a temporary solution in that running a DOS window in the NTVDM allows me to unfreeze it by going into the NTVDM and then back into Windows. That makes absolutely no sense as to why it works, but it's better than nothing. If it weren't for that I couldn't have made it this far in typing this post.

    Ah. Lockup just ended. 32 minutes after I booted the computer. Go figure.

    Another solution is not shutting down Windows and only using Hibernate. But I'm liable to forget that fairly often. Linux is a possibility that I've used for Net browsing, but I don't want to go to the hassle of trying to get all my programs working on it.

    I'm trying to convince my dad to get rid of Zone Alarm for good, fortunately it looks like I'm making progress, more rapidly as Zone Alarm moves more slowly, but I'd rather get rid of the problem ASAP if someone actually has a solution.

    Would I recommend this software? No way! :mad:
     
  2. Chairman Meow

    Chairman Meow Class IV

    Joined:
    Oct 3, 2003
    Messages:
    1,307
    Location:
    In an optical fiber
    Zone Alarm used to be decent software... I gave up on it after it started causing my Windows 2000 computer to blue-screen on startup. In that case, booting in safe mode and uninstalling Zone Alarm stopped the crashing on startup.
     
  3. azzaman333

    azzaman333 meh

    Joined:
    Apr 9, 2005
    Messages:
    22,875
    Location:
    Melbourne, AUS Reputation:131^(9/2)
    Zone Alarm works fine for me. Is it a possiblity that ZA has been infected with some sort of virus?
     

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