In the introduction of the players there was UCLP...Under Cover Loss Prevention.
Presence of the kid, the job of the UCLP...context for the situation that I think gives it a different flavor from "random jerk just being a jerk."
As to your conclusion, that's really what is being explored. Is it really obvious that violence won't help anyone? Most specifically the employee.
And what constitutes violence in the first place? Consider, what will the UCLP recover from faster, a bloody nose or a lass of his job? Is this jerk not trying to harm him? Harm him even more than he could by just up and hitting him in the nose?
Hm, I suppose i am not really seeing it as plausible that anyone would be so confident he will get away from punching someone, just cause the other person is black. Let alone with a witness around. Jerks are jerks, but to do what you theorise would happen it would need to be an insane person, not merely a jerk, cause he very likely would end up in jail and sued for hitting the employee.
Now if this is based on a real event, i think it would really be unlikely the racist would try to hit the black employee. At worst they would just try to talk trash, as happened in your hypothetical. I mean it is not rocket science to establish who hit who, if one person has a bloody nose or other hit and the other has nothing. (well, the racist might pull off a Fight Club, and hit himself on the nose to pin it down on the UCLP

