Fix-It List

[antholl]

i have an error at the end of instaling the .52 patch:
"error 1706.No valid source could be found for product Sid Meier's
civilization 4. The Windows Installer cannot continue." i have downloaded the patch again from a different site and still get this message. Whatever's gone wrong is having some rather unpleasent effects when i try to play. Please help!

 

[asmodai]

oh yeah you are right sorry, it is direct x. But when it it trys to install the components, something pops up and says that the cabinet file necessary for installation cannot be trusted.

Can you try the steps as outlined in:

http://ask-leo.com/a_cabinet_file_cannot_be_trusted_why.html

Also, from a comment on that page:

CAUSE- These issues may indicate that a component of Windows XP that processes digital signatures is damaged.

To resolve this behavior, re-register the Softpub.dll, Wintrust.dll, Initpki.dll, Dssenh.dll, Rsaenh.dll, Gpkcsp.dll, Sccbase.dll, Slbcsp.dll, Mssip32.dll, and Cryptdlg.dll files. To do so, follow these steps: 1.Click Start, and then click Run. 2.In the Open box, type cmd, and then click OK. 3.At the command prompt, type regsvr32 softpub.dll, and then press ENTER. 4.Click OK when you receive the message that DllRegisterServer in Softpub.dll succeeded. 5.Repeat steps 1 through 4 for the following files: Wintrust.dll, Initpki.dll, Dssenh.dll, Rsaenh.dll, Gpkcsp.dll, Sccbase.dll, Slbcsp.dll, Mssip32.dll, and Cryptdlg.dll. 6.Type exit, and then press ENTER to quit Command Prompt.

For the cut and paste people:

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 mssip32.dll
regsvr32 cryptdlg.dll

 

[asmodai]

Whenever i start up the game goes perfectly everything loads and is fine. The only problem is that i cannot see the character heads or the terrain...ino a big problem lol. I can see the tiny characters and shrubs and stuff just it is on a black screen. And the character heads i just see there eyeballs and teeth and there clothing but not there face.

I thought the "Cheshire Cat" problem was fixed with patch 1.52?

Which version of Civilization IV are you running?

Which videocard do you have?

 

[asmodai]

i have an error at the end of instaling the .52 patch:
"error 1706.No valid source could be found for product Sid Meier's
civilization 4. The Windows Installer cannot continue." i have downloaded the patch again from a different site and still get this message. Whatever's gone wrong is having some rather unpleasent effects when i try to play. Please help!

From http://support.installshield.com/kb/view.asp?articleid=Q107297 :

"Symptoms

When an installation created with InstallShield Express is run, the following error occurs:

"Error -1706: No valid source could be found for product [2]"

[2] contains the name of the Windows Installer package that could not be found. It may prompt the user with a browse window to browse to the original MSI package.

Cause

This error normally occurs during Maintenance mode or when the user attempts to uninstall the product. In rare cases, this error has been seen during an upgrade. The error is mainly caused by the MSI file being improperly cached. When you install your installation, the Windows Installer service caches the original installation or MSI package in the C:\winnt\Installer directory for repair or maintenance purposes. In most cases, the caching of the Windows Installer package seems to fail for a Compressed Single Image Release or a Web Download Release."

For XP it is C:\WINDOWS\Installer which contains cached .msi's for the programs.

Furthermore (from http://www.appdeploy.com/msierrors/detail.asp?id=127):

"Windows Installer Error 1706
No valid source could be found for product [2].

Where "2" is the name of the program attempting to install/repair.

If you installed your software from CD, you will need to provide the CD in order for the action to complete. If you installed your software from a network drive letter, make sure the drive is mapped again.

To locate the area the software is attempting to look. Check the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

In here you will see several subkeys with long hexadecimal strings for names. These represent various Windows Installer applications installed on your system. Use the "find" feature or look in each until you find the one with a "DisplayName" value that matches that of your software (denoted in the error message as the number two). There are several values that control how the repair or removal of the software should be performed. Look for the "InstallSource" value- this is the location being checked for the applications installation files.

This error is normally seen after an application is already installed. When you run the program using the shortcut created by the installation, Windows Installer first checks to ensure all the files deemed important to the program are present and available. If one of these files is missing, or even corrupt, Windows Installer will attempt to go to the installation source (by default this is where it was initially installed from) and restore the files with fresh coppies.

Some common causes:

- a file has been deleted
- another program was installed that removed or replaced a file needed by the application
- another program was uninstalled and removed files needed by your application.
- security limitations that do not allow the system to see that a required file is present.

Look to your logs for more detail on just what file has been deemed unavailable:

1) Check the Application Log in Event Viewer (eventvwr.exe).

2) See our tip on turning on Windows Installer logging here. Once logging is enabled, attempt to launch the program again and look in your %TEMP% folder for the installer log file. You will see the path and filename for the problem file here (search for "ERROR")."

For turning on logging: http://www.appdeploy.com/faq/detail.asp?id=73

Alternatively, you might want to install Windows Installer 3.1 if you haven't already. http://www.microsoft.com/downloads/...FC-5F56-4A38-B838-DE776FD4138C&displaylang=en

 

[red7]

I Have A Sempron 2600 Processor,512 Ram,a Geforce Fx 5700le Graphic Card With The Lattest Update From Nvidia Site,an Asus A7v880 Motherboard And I Have Installed The 1.52 Patch.i Cant Play The Game.when I Try To Load A Game It Jams.sometimes My Pc Reboots.the Microsoft Error Report Says That There Might Be A Drivers Problem From A Hardware Device.i Could Use Some Help.thanks.

 

[asmodai]

By the way people, if something works for you/solved your issues, please report that and what you did.

 

[Keno]

Hello im new here. I have to agree with you people on this forum. This is the buggiest piece of software i have ever seen. When reading the reviews of this game they said that the game will keep you up all night. I didnt know that they meant keeping me up reading forums, install/uninstall drivers, tweaks and so on... Anyway, when i finally got this game to work it is magnificant, i love it.

A solution that works fine for me (for now) is to turn off anti-virus software (FSecure). Set AGP transfer rate to 4x. Use Omega drivers (latest version). Patch version 1.52. And i allways clean the cache folder before playing. I have also used the PAK fix. I dont know which of these things that made the trick but im happy for now...

 

[aargh!!!]

Ok so here is the deal. I am sure someone must have brought it up before me.
me and my friend is trying to play this wonderful game (it is, it really is if you count out all bugs and crashes etc.) and everything works fine until we are closing in on industrial times. What happens is this:

We end our turns and i start to wait for my friend since his computer is not as fast as mine then the game says it´s waiting for him to reconnect, after 10 seconds or so he gets in to his turn with a screen that says he is waiting for me to reconnect. I guess this must be a sync problem of some sort, is there any way to tell CIV IV to wait a bit longer until it disconnects either one of us? This happens in both direct ip and in internet games. WHY????????

Please help me!!

 

[Papa_smuff]

Well I was able to get the missing DLL file from a website, dll.com or some thing. But know the only problem I have is with the direct x. I did the whole run cmd thing so I think I just need to unistall the game then reinstall. But when I try to unistall it, a pop up comes up saying that it cant unistall it for some reason. I was able to put the screen shot of the pop up as an attachment.

 

[asmodai]

Well I was able to get the missing DLL file from a website, dll.com or some thing. But know the only problem I have is with the direct x. I did the whole run cmd thing so I think I just need to unistall the game then reinstall. But when I try to unistall it, a pop up comes up saying that it cant unistall it for some reason. I was able to put the screen shot of the pop up as an attachment.

Mmm:

• The problem could be associated with the TEMP directory. From the InstallShield Knowledgebase with reference to error code -5009 "On each run the setup creates a directory below the user's %TEMP% directory and copies several files to this dir. One of them is setup.inx. If this fails (e.g. disk full or installation CD damaged) this error can occur. Possible solution is to delete everything below %temp% to cleanup the temp directory and free some disk space. Also your customer should run scandisk to ensure that the file system is without any error."
• Under certain circumstances the user can solve the problem by temporarily renaming the directory "InstallShield" in C:\Programms\Common Files before the installation.

Also found:

In an InstallScript project, if the compiled script file exceeds a certain size then a -5009 error occurs during setup initialization. For InstallShield X, 10.5 and 11 users this size is about 820 KB.

 

[PrinceOfLeigh]

Hi Everyone,

Sorry if this question has already been asked but I couldn't find it in the threads. My cIV starts but then gets problems later on and finally, not long after the beginning of a game, shuts down completely.

First of all the intro video is quite jerky, later the screen heads appear with black segments. The game starts but the screen often goes blank.


Can anyone give me a quick answer as to whether this sounds like a graphic card problem, memory problem or both? Thanks.

 

[aka hohum]

Gents,

I can download the patch 1.52, but when I try to unpack it I get an error "error during archive operation". I'm running it on a brand new HP pavillion laptop. I've tried every trik I can think of to no avail. Anybody who can help out?

Regs,
hohum

 

[asmodai]

I can download the patch 1.52, but when I try to unpack it I get an error "error during archive operation". I'm running it on a brand new HP pavillion laptop. I've tried every trik I can think of to no avail. Anybody who can help out?

Download, in-game or stand-alone?

 

[asmodai]

Can anyone give me a quick answer as to whether this sounds like a graphic card problem, memory problem or both? Thanks.

Short answer in my opinion:

shoddy programming.

 

[PrinceOfLeigh]

Short answer in my opinion:

shoddy programming.

I've since found out it is both graphic and memory card. Need to spend a few dollars more on getting the comp ready before whooping everyone at cIV

 

[poland26]

when trying to install the game i recieve this message please help me my requirements meet the minimum not shure how to access video card ones though here it is


c:/firaxisgames\sid meiers civilazation 4\assets\art0.fpk
feature transfer error
feature default feature
component
file
error catastophic error

 

[PoLe_shiFt]

help i'm gettind desperat with civ4. it randomly freezes while i'm playing that results to force reboot. i've read most of the threads searching for a solution but nothing worked. i hope someone reads this and finds the problem. here's my dxdiag.

Regards PoLe

 

[Zydor]

PoLe sHiFt

The GeForce Go 6200 is an integrated on board video chipset,not a graphics card. It will have the same issues concerning Harware based T&L support which is a game requirement that yours does not have. The 6200 will also use main system RAM to make up for any shortfall in its own RAM.

You may be able to get it to run, but my betting is you will not, or at least will be slow if you do. You will need to reduce the resolution as much as possible in game options, reduce textures, and stop as many background programs as you can- including going off line and closing down anti-v and firewall while playing.

You could try Patch V1.52, however that patch placed more work on video cards which you dont have, so you must ensure that Memsaver in the ini file below is set to 0 (figure 0 not letter O), that will negate the increased Video card processing, but you will still get the other improvements in Patch V1.52

C:\Documents and Settings\New User\My Documents\My Games\Sid Meier's Civilization 4\CivilizationIV.ini

Your basic problem is the hardware is not supported by Civ IV

http://www.2kgames.com/civ4/support_msr.htm

Good Luck

Regards
Zy

 

[Zydor]

poland26

That sounds like a V1 hassle that was fixed in V1.52. Download that patch and apply it.

If still hassles postV1.52 patch please post your dxdiag with any other known symptoms as a separate thread in the main tech forum

Regards
Zy

 

[asmodai]

I've since found out it is both graphic and memory card. Need to spend a few dollars more on getting the comp ready before whooping everyone at cIV

Given I have a GeForce 6800 GT and 1.5 GB of RAM I do not think I qualify for this statement when the jerkiness of the victory videos.

So I stand by my point: shoddy programming.