Goddamn hospital staff piss me off.
Okay, so part of our job doing security at the hospital is parking enforcement. Normally that means wandering around the various parking lots for half an hour looking for cars that are parked where they're not supposed to be parked. If it's a first violation, you get a warning. Second violation, you get towed. However, there's the CHS lot in the back that's an automatic tow zone 24 hours a day, with like a kajillion signs posted around and inside it explicitly warning people that parking there without authorization means an automatic tow.
Enter Rupinder Dhaliwal. She's a PCA (Patient Care Assistant, basically she's the one who manhandles patients if they need moving around and can't do so themselves for whatever reason), and she's only on call. She works maybe four or five days a month, the rest of the time she's at another hospital up in Vancouver. Since she only works four or five days a month, purchasing the monthly parking pass available to staff isn't really worth her while, and she just pays the normal parking rate each day she works here.
However, last night she decided to try and be sneaky by parking in the CHS lot. The CHS lot is the only parking lot that you don't have to pass through a gate to get into. This lot is only for CHS staff. Authorization to park there comes in the form of a bright red sticker that says CHS on it. PCA staff like her do not get such stickers. So I was doing my patrol of the exterior perimeter and I found her car. I checked it, no sticker, so I radioed my supervisor and asked him to double check it in case I missed something. He comes and checks it, and he doesn't see a sticker either, so we tow.
Then, when I start my shift the next day, I see an entry in the memo book saying someone towed a car from the CHS lot that had authorization to park there.
Rupinder comes down to our office and starts whining and moaning. She claims that there was a sticker, which was a bold faced lie. She says that she showed it to our site supervisor, which means one of two things: either she just walked out to some random car that had a sticker on it and claimed it was hers (and of course our site supervisor took her at her word) or somehow obtained such a sticker without authorization. She insisted that we pay her back the $107 she had to pay to remove her car from the impound lot. She kept claiming that we "obviously didn't check the car very carefully" which is bull . .. .. .. ., since we were observant enough to notice the empty packages of McDonalds ketchup and honey mustard sauce piled up in her cupholder.
Furthermore, it looks really unprofessional for her to keep trying to press the issue when everyone knows she's wrong, as if we're in . .. .. .. .ing elementary school. She'd be far better off just accepting that she wasn't supposed to park there and promising not to do so again. One thing's for sure, it reflects really poorly on her and the rest of the hospital staff when she just moans and whines about it like a petulant teenager. If she does continue to press the issue, eventually it will involve our Client Services Manager and we are 100% certain he will take our side, and she'll get written up for lying to security and wasting our time.
This is why our officers don't like doing parking enforcement. But we're on a razor's edge really. If we don't do it, our bosses get angry at us for not doing our jobs. If we do it, inevitably we'll tow some staff member's car that was parked in a spot it wasn't supposed to, and then hospital staff will whine and moan about it.
Cliffs Notes Version: I get really pissed off when people try to get me in trouble for not only doing my job, but for doing it perfectly.
