Activated:
Polylbank
Polylbank
Registration problems: Blocked Emails
- Thread starter Lefty Scaevola
- Start date
SamSniped
DJ Goodboye
Didn't even know people used the CFC IRC channel. Might have to check there more often 
Duck999
Chieftain
Didn't even know people used the CFC IRC channel. Might have to check there more often
People use it when they don't have access to the forums, it seems.
Ramkhamhaeng
Warlord
- Joined
- Feb 24, 2014
- Messages
- 218
Lefty Scaevola activate my account yesterday manually. This was the end of a spiky route into your forums
Well, in the last months I try several mail addresses (i.e. GMail) and periodical visit http://forums.civfanatics.com/register.php?do=requestemail and try to get this mail to finish the registration.
Did someone of the admins track the number of successful(!) registrations in 2014? It would be interesting to know how many other users are affected by this problem. I assume that you lost many people here. (If someone forget his password, he is lost, too.)
It isn't practical that each (or at least a big subset) new user has te request a manually unlock. Most users will digress.
Civfanatics is (was?) known as the biggest place around the Civilization series, but this issue scratch on this image.
Did someone of the admins track the number of successful(!) registrations in 2014? It would be interesting to know how many other users are affected by this problem. I assume that you lost many people here. (If someone forget his password, he is lost, too.)
It isn't practical that each (or at least a big subset) new user has te request a manually unlock. Most users will digress.
Civfanatics is (was?) known as the biggest place around the Civilization series, but this issue scratch on this image.
Currently (since April or May IIRC) we have turned off the email verification requirement for registering, and for confirming user manual password reset. I assume that you first registered back before we toggled off that requirement.
The function that cannot do without the automatic email is the automatic password reset where you click the I forgot my password button and it sends a new random generated password to your email address of record. We have no way to work around that one. If you have have forgotten your password, for the time being you will have to get a message somehow to a admin (other staff members can relay it) to get a manual password reset where the admin will edit you password field and email it to you through a non automatic email.
The function that cannot do without the automatic email is the automatic password reset where you click the I forgot my password button and it sends a new random generated password to your email address of record. We have no way to work around that one. If you have have forgotten your password, for the time being you will have to get a message somehow to a admin (other staff members can relay it) to get a manual password reset where the admin will edit you password field and email it to you through a non automatic email.
croxis
Chat room op
jediomen says his account is still not activated
jediOmen shows usergroup as "Registered" (activated) on the admin panel. No activity since he registered, maybe he means a password problem?
JediOmen
Chieftain
Yeah, but I cant post
EDIT: Eh, heh. It worked. Alright then, great.. thanks!
EDIT: Eh, heh. It worked. Alright then, great.. thanks!
donsig
Low level intermediary
My pc died some months ago and I had no idea what the heck my password was. Using my laptop I tried the 'forgot password' thing a few times but could never get an email back. I also tried the 'contact an admin' link a couple times and never got a response. What's up with that?
For kicks tonight I tried civifanatics on my laptop using Firefox (I usually use Chrome) and voila my civfantics had been saved! It's good to be back (but things look so different!) - but any idea why I was not able to reset my password or get through to an admin?
For kicks tonight I tried civifanatics on my laptop using Firefox (I usually use Chrome) and voila my civfantics had been saved! It's good to be back (but things look so different!) - but any idea why I was not able to reset my password or get through to an admin?
unfortunately both require use of the email capabilities of this forum which are turned off currently - as it has been sending spam mail to the world.
donsig
Low level intermediary
Thanks for the explanation ori. ainwood, that's good to know. Will keep it in mind if I get locked out again.
GenMarshall
High Elven ISB Capt & Ghost Agent
I've gotten in touch with someone on dA who's trying to reset his password.
The poster's name in question is Jamman265 and was trying to reset his password.
The poster's name in question is Jamman265 and was trying to reset his password.
Password reset has been emailed.
