Anyways, my own experience was perhaps a failure of those responsible for making the food rather than the food itself. A friend and I had decided to go to a restaurant on the highway that had been in business for a few years and hadn't closed down yet. Par for the course in my town is that a restaurant lasts for, at most, two years before changing owners or closing shop, so this was a pleasant surprise. If it had been in business for so long, it must mean it had good food, right?
Nope. It took 15 minutes for the waitress to take our order. Fine, not the longest we've waited (longest is 75 minutes!). We proceed to wait over an hour for our food while we were very hungry. No appetizers or bread or really anything was offered, so we sat at an empty table twiddling our thumbs for over 60 minutes. I think it ended up being about 80 before we got our plates.
The food looked... sub-par. We both ordered pork and mashed potatoes, with a side burger. Everything was half frozen. The pieces that weren't frozen tasted awful, like it had freezer burn. Everything was bad. The pork was inedible. The mashed potatoes... well... felt like stone. The burger was raw and the bread was stale.
We simply got up, paid, and left. That place did not get a repeat customer in us.