footballciv
Chieftain
- Joined
- Aug 25, 2020
- Messages
- 24
My late-2019 MacBook Pro freezes randomly when playing Civ 6 (all DLCs except NFP). I'm on 1.0.3.31 (198979) Metal. macOS version is 10.15.6.
It happens mostly when I try to select the next unit, either by pressing the big acclimation button at the bottom or pressing the dot key. When it freezes, the display of the entire system freezes, but I can still hear the music, use cmd+tab to switch apps (I can tell from the touch bar). A hard reboot is needed when this happens. Sometimes, between all the flashing, I can try to force quit steam and civ 6, but it doesn't resolve the issue.
Other than happening when selecting next unit, I don't see any pattern and it's NOT reproducible. I can always proceed to next turn when I restart, relaunch the game, and load the autosave from the start of the turn. However, it always freezes again some turns later.
Some people mention OpenGL mode as a fix, but that seems to be removed now. I don't see that as an option. I've also tried playing with and without an external display, in a window and fullscreen, but the game freezes all the same.
It happens usually in early game (50~100 turns). And it happens just as frequent with very low graphics settings, so I doubt it's performance issue. I have 2 other older macs (2013 Macbook Pro on macOS High Sierra and 2017 iMac on macOS Sierra) running the same game version and same set of mods with no problem.
Dumps and logs:
-dxdiag.txt and CivilizationVI.exe.dmp seem to only apply to windows. Please kindly let me know if they have mac counterparts. (Besides, the game doesn't really crash, but rather freezes, so I'm not sure if a dump would be created.)
-Logs. Will post later. I restarted the game to check the version number so logs were overwritten.
Based on upvotes on reddit, I'm definitely not alone. Anyone else running into these issues? If we could find a pattern, Firaxis or Aspyr might be able to come up with a fix.
My mac:
16-inch MacBook Pro - Space Gray
With the following configuration:
2.6GHz 6‑core 9th‑generation Intel Core i7 processor, Turbo Boost up to 4.5GHz
16GB 2666MHz DDR4 memory
AMD Radeon Pro 5300M with 4GB of GDDR6 memory
512GB SSD storage
16-inch Retina display with True Tone
Four Thunderbolt 3 ports
Images of freezing and game version and mac configuration.
https://imgur.com/a/DCRvfc2
It happens mostly when I try to select the next unit, either by pressing the big acclimation button at the bottom or pressing the dot key. When it freezes, the display of the entire system freezes, but I can still hear the music, use cmd+tab to switch apps (I can tell from the touch bar). A hard reboot is needed when this happens. Sometimes, between all the flashing, I can try to force quit steam and civ 6, but it doesn't resolve the issue.
Other than happening when selecting next unit, I don't see any pattern and it's NOT reproducible. I can always proceed to next turn when I restart, relaunch the game, and load the autosave from the start of the turn. However, it always freezes again some turns later.
Some people mention OpenGL mode as a fix, but that seems to be removed now. I don't see that as an option. I've also tried playing with and without an external display, in a window and fullscreen, but the game freezes all the same.
It happens usually in early game (50~100 turns). And it happens just as frequent with very low graphics settings, so I doubt it's performance issue. I have 2 other older macs (2013 Macbook Pro on macOS High Sierra and 2017 iMac on macOS Sierra) running the same game version and same set of mods with no problem.
Dumps and logs:
-dxdiag.txt and CivilizationVI.exe.dmp seem to only apply to windows. Please kindly let me know if they have mac counterparts. (Besides, the game doesn't really crash, but rather freezes, so I'm not sure if a dump would be created.)
-Logs. Will post later. I restarted the game to check the version number so logs were overwritten.
Based on upvotes on reddit, I'm definitely not alone. Anyone else running into these issues? If we could find a pattern, Firaxis or Aspyr might be able to come up with a fix.
My mac:
16-inch MacBook Pro - Space Gray
With the following configuration:
2.6GHz 6‑core 9th‑generation Intel Core i7 processor, Turbo Boost up to 4.5GHz
16GB 2666MHz DDR4 memory
AMD Radeon Pro 5300M with 4GB of GDDR6 memory
512GB SSD storage
16-inch Retina display with True Tone
Four Thunderbolt 3 ports
Images of freezing and game version and mac configuration.
https://imgur.com/a/DCRvfc2