Your concerns are all heard back at "HQ" (meaning both Firaxis and 2K.) We all care about the community a lot. I mean they hired me specifically to connect with the community even more!
I acknowledge that you have concerns. I would hope the fact that I'm here should make that pretty clear! I do not regurgitate from a script. Everything I have said and will say is honest, and in my own words.
It is unfortunate that getting answers to you guys sometimes takes longer than you'd like. It's longer than I'd like as well, but that's just the reality of these things. Dev is very busy making the game, so getting answers from them can take time. Also, the game isn't finished which means some questions just don't even have an answer. But rest assured that I'm doing everything I can to get those answers.
But again, your comments and concerns are definitely being heard.
And finally, I think I'm still new enough that I can use the "I'm still getting up to speed on everything" excuse