bio_hazard
Prince
Can someone post the Amazon customer service number they used?
My order still has the 24th as estimated ship date!
My order still has the 24th as estimated ship date!
Amazon email: Preorder Edition is on backorder
- Thread starter KingSponge
- Start date
KingSponge
Warlord
- Joined
- Nov 2, 2001
- Messages
- 103
bio_hazard said:
Phone toll-free in the US and Canada: (800) 201-7575
Phone from outside the US and Canada: (206) 346-2992 or (206)-266-2992
Another direct line: (206) 266-2335
HarveyBirdman
Chieftain
- Joined
- Oct 26, 2005
- Messages
- 2
I have read most of this thread but not all, sorry if I repeat.
After finding a way to email Amazon (through several screens along the lines, "something's wrong with my order"), I did. I didn't threaten but said I hadn't had a reason to complain previously and that I'd like an update (my estimated shipping date had passed w/o shipment).
They return emailed by the next morning, the results: shipment moved back to Halloween/Nov.1... shipping costs dropped (2day) and overnight shipping promised. Tough though, it's effectively super saver shipping (or worse). Think I'll cancel, suck it up and buy the non-preorder.
In any case, if its an option that appeals to someone else then I hope this helps.
_Harvey
After finding a way to email Amazon (through several screens along the lines, "something's wrong with my order"), I did. I didn't threaten but said I hadn't had a reason to complain previously and that I'd like an update (my estimated shipping date had passed w/o shipment).
They return emailed by the next morning, the results: shipment moved back to Halloween/Nov.1... shipping costs dropped (2day) and overnight shipping promised. Tough though, it's effectively super saver shipping (or worse). Think I'll cancel, suck it up and buy the non-preorder.
In any case, if its an option that appeals to someone else then I hope this helps.
_Harvey
Sadness in my heart. 
I spoke with a customer service rep and she adjusted my shipping info. She was nice enough to cancel the charge for shipping which was next day.
Shipping estimate: October 28, 2005 - October 31, 2005
Delivery estimate: October 31, 2005 - November 1, 2005
I spoke with a customer service rep and she adjusted my shipping info. She was nice enough to cancel the charge for shipping which was next day.
Shipping estimate: October 28, 2005 - October 31, 2005
Delivery estimate: October 31, 2005 - November 1, 2005
KingSponge
Warlord
- Joined
- Nov 2, 2001
- Messages
- 103
Now that I have my copy from Gamestop (just picked it up) I surfed over to Amazon to cancel my preorder and lo and behold it has shipped! Oops. Looks like Amazon may come through after all...and with free faster shipping.
Unfortunately, I now have TWO copies of the Preorder Edition!
Unfortunately, I now have TWO copies of the Preorder Edition!
