What debacle? On what grounds are you "dissatisfied"?
You want to criticism D2D after they give us the best deal for Civ? They never promised early keys, why would they even break the release date?
What's the matter with you? Stop trying to create a controversy where none exists.
Because, I'm confident it is little more poor planning and outmoded business/operational practices thats behind the failure to let us pre-load, and that these things are easily fixed with a little wilpower at the right level in the company (D2D).
Preloading has obvious advantages around spreading server load and delivering a timely product to the consumer (us). It has advantages for both sides. Maybe they won't fix it in time for Civ5 but perhaps they'll start thinking about it for future games... its constructive, everybody wins, its called progress
I have no idea why you would speak up for maintaining the status quo, -we incur unnecessary delays in getting our game, D2D need to buy more bandwidth unnecessarily to allow everyone to download at the same time, D2D come across as outdated, their sales suffer. Not exactly 'best practice'.
Moderator Action: *snip*