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Demo+Full game Startup Crash: Problem Event Name: APPCRASH

Discussion in 'Civ5 - Bug Reports' started by treyarchj, Sep 21, 2010.

  1. Atlas

    Atlas Titanus

    Joined:
    Oct 24, 2005
    Messages:
    733
    Location:
    Antiquity
    System specs are:
    Intel Pentium (R) Dual CPU 2.4 GHz
    5GB of RAM

    Graphics specs are:
    Intel(R) GMA 3100
    286MB
    1920 x 1080 (32bit)(60Hz)

    Actually, this is the DirectX 9 error message

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: CivilizationV.exe
    Application Version: 1.0.0.7
    Application Timestamp: 4c92b5f3
    Fault Module Name: CivilizationV.exe
    Fault Module Version: 1.0.0.7
    Fault Module Timestamp: 4c92b5f3
    Exception Code: c0000005
    Exception Offset: 00150d47
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160
     
  2. The_J

    The_J Say No 2 Net Validations Retired Moderator Supporter

    Joined:
    Oct 22, 2008
    Messages:
    31,094
    Location:
    Germany / Netherlands
    Below minimum specs :(.
     
  3. jimkirk

    jimkirk Prince

    Joined:
    Oct 17, 2003
    Messages:
    528
    Location:
    brooklyn, n.y.
    did you run the game as admin? sometimes that may help
     
  4. valrond

    valrond Chieftain

    Joined:
    Nov 9, 2001
    Messages:
    57
    Location:
    Spain
    It's happening to me too.
    Specs:

    AMD Phenom II 940.
    8 GB DDR2-800
    Dual Radeon 4870 1GB in crossfire.

    I pass the recommended specs, and get the same results, insta ctd in dx10-11, i get to see the intro movie, then ctd in dx 9.

    I run Windows 7-64 bit.

    I have tried some solutions, and I manage to start the game, windowed, on dx9 at 1024x768. I try to chage the rez and in ctd again.

    What a POS.
     
  5. Québecpel

    Québecpel Chieftain

    Joined:
    Sep 2, 2010
    Messages:
    2
    Location:
    Québec, Québec
    Same problem since Steam update of yesterday (23) and only with the DX11 starter... I can play normaly with DX9 ...

    Before the update all was working right (21 and 22 sept.)

    It's on a i5 750, 4gb ram, Geforce 9800 GT.

    The difference in graphics (between DX9 and DX11) is really big (on my screen...) So like we say here in Québec : « Ça fait vraiment chier ! » :sad:
     
  6. dshirk

    dshirk Firaxian

    Joined:
    Oct 31, 2005
    Messages:
    820
    Can you tell me what is occurring in DX11 when you try to go that route?

     
  7. wengchi

    wengchi Chieftain

    Joined:
    Sep 24, 2010
    Messages:
    1
    I am! I get the same error reports as th3inf3ct10n. Ive tried everything now but nothing works. The only things that remain now is formatting the harddrive, and after that buing a new computer.
    My computer is above the min. requirements though.
     
  8. jimkirk

    jimkirk Prince

    Joined:
    Oct 17, 2003
    Messages:
    528
    Location:
    brooklyn, n.y.
    im dx9 since i only have a nvidia 9800 gt i can play but too large of a map and i cant do my cards best resolution but im playing except for the ocasional hiccup
     
  9. Novem

    Novem Chieftain

    Joined:
    Jul 27, 2006
    Messages:
    75
    I was hoping this would be fixed with the latest patch but alas it was not. Civ 5 will randomly crash with the following error. It does seem to happen more often after a save but not always. Luckily so far the saves have not been corrupted.

    Error before the update:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: CivilizationV_DX11.exe
    Application Version: 1.0.0.17
    Application Timestamp: 4c9b9292
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5bdb3b
    Exception Code: c0000005
    Exception Offset: 00022272
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Error after the update:

    Problem Event Name: APPCRASH
    Application Name: CivilizationV_DX11.exe
    Application Version: 1.0.0.20
    Application Timestamp: 4c9c6592
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5bdb3b
    Exception Code: c0000005
    Exception Offset: 00022272
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


    System is Win 7 64 bit
    4 GB Ram
    Nvidia Geforce GTX 470
     
  10. The_J

    The_J Say No 2 Net Validations Retired Moderator Supporter

    Joined:
    Oct 22, 2008
    Messages:
    31,094
    Location:
    Germany / Netherlands
    Moderator Action: Threads merged.
     

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