Demo+Full game Startup Crash: Problem Event Name: APPCRASH

[Atlas]

System specs are:
Intel Pentium (R) Dual CPU 2.4 GHz
5GB of RAM

Graphics specs are:
Intel(R) GMA 3100
286MB
1920 x 1080 (32bit)(60Hz)

Running Vista, comp specs r well beyond game minimum and I am pretty sure i updated every possible thing... still no joy. I get the below error after I choose either DirectX9 or the 10/11

Actually, this is the DirectX 9 error message

Problem signature:
Problem Event Name: APPCRASH
Application Name: CivilizationV.exe
Application Version: 1.0.0.7
Application Timestamp: 4c92b5f3
Fault Module Name: CivilizationV.exe
Fault Module Version: 1.0.0.7
Fault Module Timestamp: 4c92b5f3
Exception Code: c0000005
Exception Offset: 00150d47
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

 

[The_J]

Intel(R) GMA 3100

Below minimum specs .

 

[jimkirk]

did you run the game as admin? sometimes that may help

 

[valrond]

It's happening to me too.
Specs:

AMD Phenom II 940.
8 GB DDR2-800
Dual Radeon 4870 1GB in crossfire.

I pass the recommended specs, and get the same results, insta ctd in dx10-11, i get to see the intro movie, then ctd in dx 9.

I run Windows 7-64 bit.

I have tried some solutions, and I manage to start the game, windowed, on dx9 at 1024x768. I try to chage the rez and in ctd again.

What a POS.

 

[Québecpel]

Same problem since Steam update of yesterday (23) and only with the DX11 starter... I can play normaly with DX9 ...

Before the update all was working right (21 and 22 sept.)

It's on a i5 750, 4gb ram, Geforce 9800 GT.

The difference in graphics (between DX9 and DX11) is really big (on my screen...) So like we say here in Québec : « Ça fait vraiment chier ! »

 

[dshirk]

Can you tell me what is occurring in DX11 when you try to go that route?

Same problem since Steam update of yesterday (23) and only with the DX11 starter... I can play normaly with DX9 ...

Before the update all was working right (21 and 22 sept.)

It's on a i5 750, 4gb ram, Geforce 9800 GT.

The difference in graphics (between DX9 and DX11) is really big (on my screen...) So like we say here in Québec : « Ça fait vraiment chier ! »

 

[wengchi]

Tried to load both DirectX versions of the Demo multiple times. Black square appears on screen for 3 seconds, then the error occurs for DX9. Error occurs immediately for the DX10/11 version.


SYSTEM INFO
Operating System: Windows 7 Ultimate 32-bit
Processor: 2x Intel Pentium 4 3.40GHz
Memory: 1024MB
Graphics: Radeon X800 XT
Audio: SB Audigy 2 ZS [SB0353]


DX9 ERROR REPORT

Spoiler :

Problem signature:
Problem Event Name: APPCRASH
Application Name: CivilizationV.exe
Application Version: 1.0.0.7
Application Timestamp: 4c93b50f
Fault Module Name: CivilizationV.exe
Fault Module Version: 1.0.0.7
Fault Module Timestamp: 4c93b50f
Exception Code: c0000005
Exception Offset: 002f4ad7
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

DX10/11 ERROR REPORT

Spoiler :

Problem signature:
Problem Event Name: APPCRASH
Application Name: CivilizationV_DX11.exe
Application Version: 1.0.0.7
Application Timestamp: 4c93b53a
Fault Module Name: CivilizationV_DX11.exe
Fault Module Version: 1.0.0.7
Fault Module Timestamp: 4c93b53a
Exception Code: c0000005
Exception Offset: 003d7a8d
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Anyone else experiencing this? Any info would be helpful. Thanks

I am! I get the same error reports as th3inf3ct10n. Ive tried everything now but nothing works. The only things that remain now is formatting the harddrive, and after that buing a new computer.
My computer is above the min. requirements though.

 

[jimkirk]

im dx9 since i only have a nvidia 9800 gt i can play but too large of a map and i cant do my cards best resolution but im playing except for the ocasional hiccup

 

[Novem]

I was hoping this would be fixed with the latest patch but alas it was not. Civ 5 will randomly crash with the following error. It does seem to happen more often after a save but not always. Luckily so far the saves have not been corrupted.

Error before the update:
Problem signature:
Problem Event Name: APPCRASH
Application Name: CivilizationV_DX11.exe
Application Version: 1.0.0.17
Application Timestamp: 4c9b9292
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdb3b
Exception Code: c0000005
Exception Offset: 00022272
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Error after the update:

Problem Event Name: APPCRASH
Application Name: CivilizationV_DX11.exe
Application Version: 1.0.0.20
Application Timestamp: 4c9c6592
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdb3b
Exception Code: c0000005
Exception Offset: 00022272
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


System is Win 7 64 bit
4 GB Ram
Nvidia Geforce GTX 470

 

[The_J]

Moderator Action: Threads merged.