Khaim said:
Not at all. He followed the instructions on their website and it killed his computer. That is totally unacceptable. He could probably sue them for the cost of buying Windows XP and win.
Hate to be a buzzkill, but
look at page 222 of your manual under the LIMITED SOFTWARE WARRANTY AND LICENSE AGREMENT. An agreement you enter, as soon as you open the box.
It states:
IN NO EVENT WILL LICENSOR BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM POSSESSION, USE OR MALFUNCTION OF THE SOFTWARE,
INCLUDING DAMAGES TO PROPERTY, LOSS OF GOODWILL, COMPUTER FAILURE OR MALFUNCTION AND TO THE EXTENT PERMITTED BY LAW, DAMAGES FOR INJURIES. EVEN IF THE LICENSOR HAS BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES, LICENSOR'S LIABILITY SHALL NOT EXCEED THE ACTUAL PRICE PAID FOR USE OF THE SOFTWARE.
Even if you take them to court and
they are found liable, it wouldn't be more then $50 dollars in damages.
As for the actually problem that man is having, I used an ATI Radeon 9700 PRO, and I havn't ran into this ATI bug. I have my XP OS fully up to date with .net framework installed, and I just happend to upgrade my drivers for B&W2. Btw don't upgrade the drivers unless you sure you need them.
But as for you problem, its not there fault you misplaced your windows CD key, I had been using a 2000 Pro version they had to install in order to do a file transfer from my old harddrive.(<-- Smart!) However when I did finally encounter a serious error 3 years later, I was forced to buy the windows software, which Im glad I did, and
I ALWAYS know where the box is. Anyone who bought windows, would probly do the same.
So I beleave your just mad that the illegal OS on your computer was comprimised because of something you did to you Video Card Hardware settings. And even if this is not the case, then you are still in fault for the error, They did not force you to take those steps, and Im sure if you contacted them, they would of gave you a refund, the refund your retailer cannot give to you.
It is also my belief that you did not correctly follow the instructions on removing and updating your hardware drivers, and this led to a error in you hardware, flaging it, and windows itself.
The way I see it the only person that is at fault, legally and ACTUALLY is the person, who edited his system, to ensure one piece of software was playable.
Shameless Link
http://www.eaplay.com/australia/promotions/mostwanted/?entry_id=39674
PS, I know this thread is most likly past this, but i didnt read past the second page.
Edit:
It was a bit long so I just pointed out the main parts of my discussion with boldness